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Compare Companies Reviews 

982
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 867 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for being exceptionally helpful, polite, and thoroughly professional when discussing specific project details over the phone. People truly appreciate how quickly the responsive team operates, explaining helpful processes clearly and arranging multiple contractor quotes smoothly without ever applying any unnecessary sales pressure. However, some reviewers were not happy with minor communication hiccups experienced during their support calls. A few consumers noted occasional background noise, overly fast speakers, or feeling that the overall interaction managed through a contact centre felt a bit impersonal.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing agents as polite, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient agents who quickly arrange... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt call backs, helpful... See more

Response time

Clients share positive opinions on response time, highlighting immediate contact and prompt callbacks shortly... See more

User experience

Users describe positive interactions with user experience, highlighting polite staff who make the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted this service online yesterday. This morning their agent Mark called and arranged visits from 3 installers within the next week. He was informative and there was no pressure to go ahead w... See more

Company replied

Rated 5 out of 5 stars

My thanks to Lucy for her assistance. Two contacts forwarded to me to quote for a new boiler. Don't know how 'Compare Companies' got my telephone number but the contact may prove to be worthwhile.

Company replied

Rated 5 out of 5 stars

Very efficient service. Recommended three companies and arranged visits to suit me. All companies communicated well with me and turned up on time and provided prompt quotes. Very satisfied and would... See more

Company replied

Rated 5 out of 5 stars

Contacted Compare Companies for information about heat pumps. They were helpful and signposted me to a company that supplies the heat pumps. They were able to transfer me directly to one of the compa... See more

Company replied


Company details

  1. Home Improvement Store
  2. also in
  3. Air Conditioning System Supplier
  4. Boiler Supplier
  5. Double Glazing Installer
  6. Heating Equipment Supplier
  7. Solar Energy Contractor

Written by the company

At Compare Companies, we help you find a tradesman and compare home improvements prices in your area so you can make the best decisions. Our service is free, there’s no obligation, and it saves you time and money. Since 2008, Compare Companies have been building up a network of reputable home improvement contractors, from Land’s End to John O’Groats and everywhere in between. Our mission is to help UK homeowners with finding a tradesman for double glazing, conservatories, conservatory roofs, boilers, solar panels, home security systems, home insulation, and heat pumps. We’re experts at matching people with the right companies who can provide the home improvement prices that make it a worthwhile investment in your home. Your data is secure with us. Once we’ve put you in contact with the companies that can help you with your required home improvement or energy saving product, we’ll make sure that your data is never passed to anyone else.

Compare Companies With Trusted Local Suppliers

Written by the company

Compare Free & No Obligation Quotes
Compare Companies is the leading place for home owners to receive free and no obligation quotes for home improvements and energy saving products. Businesses can also compare quotes from top providers of business services and products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(982)

920 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

prompt service

prompt service, very pleasant person on the phone and I chose one of the companies who contacted me.well done.

26 October 2026
Compare Companies logo

Reply from Compare Companies

Thank you for your feedback!

We are delighted to hear how impressed you were with our agent and how promptly we responded to your enquiry. We are even more pleased to hear that you were so impressed with one of the companies we recommended that you decided to go ahead with them. That’s fantastic news!

Thank you for taking the time to share your experience with us. Please don’t hesitate to get in touch again if there are any other home improvements you would like assistance with. We would be more than happy to help!

Rated 5 out of 5 stars

Really helpful just what I wanted…

Really helpful just what I wanted thanks mark

29 October 2026
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Reply from Compare Companies

Thanks so much for your lovely review. We’re really pleased we could help and that you found exactly what you were looking for. We really appreciate your feedback!

Rated 5 out of 5 stars

Very polite and informative…

Very polite and informative…. No hassle…
Good phone call…

28 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re very pleased to hear how polite and informative our agent was when handling your enquiry. We hope the information provided has given you the confidence and knowledge you need to move forward with your project.

Thank you again for taking the time to share your experience with us. We really appreciate your feedback!

Rated 3 out of 5 stars

I thought you provide 3 quote and you…

I thought you provide 3 quote and you provided only 1 quote which was £2600 more than Ipaid for my bolier

12 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re pleased to hear that we were able to obtain a quote for you, although we’re sorry we couldn’t provide you with more options.

We always aim to connect each customer with three companies to give them a fair comparison. However, this isn’t always possible, as some companies may have reached their weekly referral limit or certain areas may have less coverage than others.

While the companies in our network compete to offer you their best quotes, we have no control over their pricing and cannot guarantee that their prices will always be lower than those you may receive elsewhere.

Thank you again for taking the time to share your experience with us. Please be assured that we’re continually working to expand our network of companies across the UK and Northern Ireland, so we can offer greater coverage and more choice to our customers.

Rated 5 out of 5 stars

Boiler replacement

The caller was knowledgeable, polite and not pushy which are key points when I use this type of support.

28 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re very pleased to hear how impressed you were with the service provided by our agent and their friendly, no-pressure approach.

We hope we’ve been a great help with your project and truly appreciate you taking the time to share your positive experience with us.

Thank you again for your kind feedback!

Rated 4 out of 5 stars

Your service was good but I cancelled…

Your service was good but I cancelled two of the other companies as one didn’t do both repairs and new window , the other company I found to be rather patronising on the phone when making the appointment to quote.

25 October 2026
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Reply from Compare Companies

Thank you for your feedback.

We are disappointed to hear that our companies were unable to provide quotations for both replacement and repair work. Unfortunately, repair work is not a service offered by the companies on our network, and we sincerely apologise that this was not made clear during our initial telephone conversation before referring you to them.

We are also very sorry to hear that you felt patronised by one of our companies. As discussed during our conversation, please be assured that this matter is being looked into. We do not condone this type of behaviour from any company operating within our network, and we take such concerns seriously.

We appreciate you taking the time to share your experience with us. Your feedback is valuable, and we will use it to review our processes and help prevent similar situations from occurring in the future.

Once again, please accept our sincere apologies for the inconvenience and disappointment caused.

Rated 5 out of 5 stars

good customer services and booking was…

good customer services and booking was easy

27 October 2026
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Reply from Compare Companies

Thank you for your lovely review! We’re delighted to hear that you received good customer service and found the booking process easy. We’ll be sure to pass your kind feedback on to Shania. Thank you for choosing us, and we look forward to assisting you again in the future! 😊

Rated 5 out of 5 stars

Daniel was great gave all info

Daniel was great gave all info

28 October 2026
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Reply from Compare Companies

Thank you for your lovely review! We’re delighted to hear that Daniel provided you with all the information you needed. We’ll be sure to pass on your kind feedback to him. Thank you for choosing us!

Rated 5 out of 5 stars

Boiler query


Steph on the phone was very polite and present and explained how everything work was a pleasure talking to her

28 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re delighted to hear how polite and informative Steph was when handling your enquiry. We’ll be sure to pass on your kind comments to her. We wish you the very best of luck with everything moving forward, and thank you once again for taking the time to share your experience with us. We really appreciate your feedback!

Rated 5 out of 5 stars

Very helpful

Very helpful

28 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re very pleased to hear that you found our service helpful. We hope the support we provided has helped you find a quote that meets your needs. Thank you once again for taking the time to share your experience with us. We really appreciate it!

Rated 5 out of 5 stars

Very polite & explaining everything…

Very polite & explaining everything perfectly

27 October 2026
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Reply from Compare Companies

Thank you so much for your kind words! We truly appreciate you taking the time to share your positive feedback. We’re delighted to hear that you found our explanations clear and our service polite. Customer satisfaction is extremely important to us, and we always strive to provide a professional, transparent, and helpful experience. Thank you for your review.

Rated 2 out of 5 stars

They were not listening to me

They were not listening to me, all I am after is an insulated conservatory replacement tile, not a new roof, feel like the companies you booked are going to be wasting their Time and mine .

26 October 2026
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Reply from Compare Companies

Thank you for your feedback. We’re sorry to hear that you feel your requirements haven’t been listened to properly. We understand that you’re looking for an insulated conservatory replacement tile, rather than a completely new roof, and we appreciate your frustration.

We certainly don’t want to waste your time or the time of our recommended companies. We will listen to the call and speak to the agent you spoke with.

Please accept our apologies for the inconvenience,

Rated 5 out of 5 stars

Natasha was great

Natasha was great. Super helpful and walked me through everything I needed to know.

27 October 2026
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Reply from Compare Companies

Thank you for your lovely feedback! As Natasha’s manager, I’m really pleased to hear about your positive experience. It’s great to know that she was so helpful and guided you through everything you needed to know. I’ll be sure to pass your kind words on to her. Thank you for taking the time to share your review!

Rated 5 out of 5 stars

Amy was very informative in relation to…

Amy was very informative in relation to how the companies would contact me.

27 October 2026
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Reply from Compare Companies

Thank you for your lovely review! We’re pleased to hear that Amy was informative and clearly explained how the companies would contact you. We’ll be sure to pass your feedback on to Amy. Thank you for taking the time to share your experience!

Rated 4 out of 5 stars

Mark was very helpful.Transferred my…

Mark was very helpful.Transferred my call and got a booking immediately.

27 October 2026
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Reply from Compare Companies

Thank you for your feedback.

We’re delighted to hear how helpful Mark was with your enquiry and that he was able to arrange your quotes within just a few minutes.

We’ll be sure to pass on your kind comments to Mark. We wish you the very best of luck with your quotes and thank you once again for taking the time to share your experience with us.

Rated 5 out of 5 stars

Nice to talk to Daniel

Nice to talk to Daniel

27 October 2026
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Reply from Compare Companies

Thank you for your feedback

We’re delighted to hear that you enjoyed speaking with Daniel, and we hope he provided the help and information you were looking for.

We’ll be sure to pass on your kind comments to him. Thank you again for taking the time to share your experience with us, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

Sam was very helpful

27 October 2026
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Reply from Compare Companies

Thank you for your feedback

We are delighted to hear how helpful Sam was in assisting you with your enquiry. We hope that the support provided has helped you arrange several free quotes with our recommended companies, and we wish you the very best of luck in finding the right option for your needs.

We will be sure to pass your kind comments on to Sam, who will be pleased to hear that their assistance was appreciated.

Thank you once again for sharing your experience with us. We truly appreciate your feedback.

Rated 5 out of 5 stars

Very kind and helpful

Very kind and helpful

27 October 2026
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Reply from Compare Companies

Thank you for your feedback

We are very pleased to hear that our agent provided you with kind, helpful, and professional assistance in handling your enquiry. We hope that the support you received has helped put you in a positive position moving forward.

We greatly appreciate you sharing your experience and thank you once again for your valuable feedback.

Rated 5 out of 5 stars

Polite

Polite, swift response with in a short time frame.

27 October 2026
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Reply from Compare Companies

Thank you for your feedback.

We’re very pleased to hear that our agent was prompt and polite when handling your enquiry. We hope the service we’ve provided has put you in a good position to move forward with confidence.

Thank you once again for taking the time to share your experience with us.

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