Cómodo Living Reviews 122

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beds and headboards, noting their excellent craftsmanship and beautiful appearance. Many consumers also highlight the outstanding delivery service, often mentioning the efficiency, professionalism, and helpfulness of the assembly teams. The overall service, from initial purchase to installation, is frequently described as smooth, easy, and personalized, with good communication throughout the process. However, some customers also noted issues with product accuracy, finding that certain items, like bed legs or headboard designs, did not match the online descriptions or photos. A few people experienced discrepancies in color compared to website images, and some reported receiving faulty parts or incomplete hardware. Additionally, there were occasional concerns regarding communication about delivery estimates and lead times, with some reviewers needing to chase for updates.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are delighted with their new beds,... See more

Quality

Clients share positive opinions on quality, with many praising the amazing build and craftsmanship of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the politeness... See more

Staff

Customers had positive experiences with staff. Reviewers frequently praise the delivery and assembly teams... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Based on these reviews

Rated 5 out of 5 stars

Highly recommend Can’t give enough praise absolutely love our new bed, paid for it to be erected the guys were amazing. Also ordered a super king headboard for another room which is totally gorgeou... See more

Company replied

Rated 5 out of 5 stars

A very good first purchase of a bed from Comodo Living from start to finish. Company very happy to send multiple fabric samples to me for headboard fabrics, always friendly and helpful. Notified me th... See more

Rated 5 out of 5 stars

Purchased two beds from Comodo Living recently and so glad I did ! Their beds are contemporary, come in a range of fabric choices, are extremely well-made and affordable. On top of this, their deliver... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with our king Lola bed. The whole process from ordering fabric samples to the delivery and installation was easy and smooth, and the bed was delivered within the specified time per... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a king size ottoman bed with assembly and matching blanket box. I think the lead time ran slightly over by the time the bed was delivered but this wasn’t an issue. Communication was... See more

Rated 5 out of 5 stars

Comodo were great. We ordered a bed from them & were even able to make some bespoke requests to the bedframe trim, which were granted. For a bed, the turnaround time was quick (~1 month), and the enti... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend this company anymore. They are the most stunning beds, the quality is amazing. Rachel was fantastic, she got back to my emails so quickly and made additional changes to t... See more

Company replied

Rated 5 out of 5 stars

Purchased the Super-King Zeno bed in velvet and it is absolutely beautiful, we love it! The gas-lift ottoman provides great space and we are delighted. Jay and the team were very responsive and the... See more

Rated 5 out of 5 stars

Our bed arrived yesterday. It's absolutely perfect - super comfortable, sturdy, and exactly what we had asked for (we'd requested some edits to the original design, for example the colour of the p... See more

Rated 5 out of 5 stars

I’m very pleased with my choice, I discovered comodo living on Instagram and after researching for a particular style ottoman bed, comodo ticked all the boxes. Good customer service and delivery proc... See more

Company replied

Rated 5 out of 5 stars

Really happy with the product, was easy to assemble and just as described on the website! Customer service team was also fab - Jay was really helpful with organising our delivery and responding in a t... See more

Company replied

Rated 5 out of 5 stars

Good value especially as got the Black Friday discount. Stylish, good quality bed, very easy to put together. Delivery date changed on request. Prompt delivery as arranged.

Rated 5 out of 5 stars

Incredibly helpful and informative customer service staff. Delivery guys couldn't have been more helpful and accommodating. Products is good and well made. Instructions are really really b... See more

Rated 5 out of 5 stars

The bed came in great time and is beautiful quality. The assembly team were also really quick. Customer service was also really friendly and responded very quickly.

Company replied

Rated 5 out of 5 stars

We love working with Cómodo Living - they are so accommodating and friendly. They have continuously hit the brief, even with bespoke makes. Highly recommended

Rated 5 out of 5 stars

Ordered a bespoke bed from Comodo and was delivered in 3 weeks on a chosen day by me. The lads who installed it for me were very polite, friendly and completed the install in less than 30 mins. 5 star... See more

Company replied

Rated 5 out of 5 stars

I'm obsessed with my new bed! Such amazing quality and great customer service. I'm recommending to everyone!

Rated 5 out of 5 stars

Had a great experience from ordering to having to rearrange delivery. Absolutely great service.can not wait to finish bedroom. Bed frame is great quality.

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for this company and the people who work to fit the beds and comodo living’s online email customer service I would the people regarding my order and queries have bee... See more

Rated 5 out of 5 stars

Excellent Service & quality! After a helpful communication regarding the delivery date, the bed arrived well packaged. The instructions we had received by email were really clear and helpful and the... See more

Rated 5 out of 5 stars

I purchased the Gracie Bed for my son’s nursery, as a day bed. Deliberated over it due to the price. It arrived after 6 weeks and it is honestly perfect. Worth ever penny. So pleased with my purchase!... See more

Rated 5 out of 5 stars

The bed is amazing, very nice quality. The delivery drivers were so polite, friendly and put the bed together quickly.

Rated 5 out of 5 stars

We love the selection and quality of beds! So impressed with customer service and the guys who came to assemble the bed! Thank you to the whole team!

Company replied

Rated 5 out of 5 stars

Great experience , communication spot on, kept me up to date on the progress of the order. Smooth installation and very happy with product.

Rated 5 out of 5 stars

Really good beds, easy to put together and good quality - we have bought 2 beds from here and happy with both!

Rated 5 out of 5 stars

Quality of the bed was amazing - took 10 minutes to put together - would def recommend

Company replied

Rated 5 out of 5 stars

Super quick on delivery, really easy to assemble and absolutely love the bed, so gorgeous!! Would definitely recommend!

Rated 5 out of 5 stars

I have ordered two beds from Comodo both for my daughter's bedrooms. They are both beautiful and great quality, my second daughter's bed was done with a customer material I sent in and their custome... See more

Rated 5 out of 5 stars

They took exactly what they said within 6 weeks so i received my bed in the 6th week they the deliver man was very kind I know I paid for assembly service but I was not home my little daughter was th... See more

Company replied

Rated 5 out of 5 stars

Very quality bed, just what I wanted. Delivery times are a bit long but well worth the wait!

Rated 5 out of 5 stars

Friendly accommodating and efficient delivery and assembly people as well as great quality of the product

Company replied

Rated 5 out of 5 stars

Great service !!! Very good quality !!!!

Company replied

Rated 1 out of 5 stars

Firstly, we agreed in two separate emails to a delivery date of 04/02/26. Despite this, the bed was delivered a week early on 28/01/26. I received an email the evening before advising the bed... See more

Rated 1 out of 5 stars

The colour swatches online are completely different to actual colour that comes ,we are having to pay out for our bed to be upholstered massively disappointed & having to pay out more money

Company replied

Rated 4 out of 5 stars

Great value for money and bed was delivered on time within 4 weeks. No issues with bed and it looks exactly like picture. However the instructions to build are really unclear, they need better written... See more

Rated 5 out of 5 stars

I ordered the ‘Oscar bed’ from Comodo living and it is stunning ! Even better than in the pictures . Customer service was great also . I couldn’t be happier with my purchase.

Company replied

Rated 1 out of 5 stars

Absolutely nothing luxury about this company . Flat pack rubbish which is same quality as dusk or ikea even. Says handmade in Yorkshire but has boxes saying made in china on them. Stick to the better... See more

Rated 4 out of 5 stars

Absolutely love the bed and very high quality materials. The instructions however were very complicated and I’m not sure the ones I received were for the bed I ordered as the instructions weren’t... See more

Company replied

Rated 1 out of 5 stars

I ordered a Lily bed - right handed but was unable to assemble it as Comodo Living delivered 2 sections which were left handed.Despite contacting the company the issue has not been resolved and my me... See more

Rated 3 out of 5 stars

The bed is pretty and my daughter loves it but it was delivered faulty. Replacement part was sent but needed a drill to fit it! Company was responsive to issues but this wasn’t the quality we expected... See more

Company replied

Rated 1 out of 5 stars

Colour not as described on the website pic. Customer service stinks. No happy with my purchase and when asked why the colour was different to the one on website their reason was dull lighting with cam... See more

Rated 4 out of 5 stars

Quality good, ability to customise good, delivery updates and communications has room for improvement. The SHOP app did not have updated information- had to call to get delivery estimate after the adv... See more

Rated 2 out of 5 stars

We were really excited to get our bed and waited a while for delivery. When it was installed we realised the photos looked really different to the actual footboard. The one they supplied was squ... See more

Company replied


Company details

  1. Bed Shop

Written by the company

Passionate, Timeless, Bespoke. Explore a world of beautiful, modern interiors at CÓMODO LIVING, where we passionately craft timeless, bespoke luxury furniture.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very happy customer

I’m very pleased with my choice, I discovered comodo living on Instagram and after researching for a particular style ottoman bed, comodo ticked all the boxes. Good customer service and delivery process.
I’m happy to recommend

4 April 2026
Cómodo Living logo

Reply from Cómodo Living

Thank you for your kind review. We’re delighted to hear you discovered us and that your new ottoman bed ticked all the boxes for you. It’s great to know the service and delivery process met your expectations, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Can’t give enough praise absolutely love our new bed, paid for it to be erected the guys were amazing.
Also ordered a super king headboard for another room which is totally gorgeous, amazing quality 😊

1 April 2026
Cómodo Living logo

Reply from Cómodo Living

Thank you, Colette, for such lovely feedback. We’re delighted to hear how much you love your new bed and headboard, and that our team made the experience a great one from start to finish. It’s wonderful to know you’re pleased with the quality — your kind words truly mean a lot to us.

Rated 5 out of 5 stars

They took exactly what they said within…

They took exactly what they said within 6 weeks so i received my bed in the 6th week they the deliver man was very kind I know I paid for assembly service but I was not home my little daughter was the help with putting my heavy mattress in bed connected everything they were very patient, delivery service was perfect

30 March 2026
Cómodo Living logo

Reply from Cómodo Living

Thank you for your kind feedback. We’re so pleased to hear your bed arrived within the expected timeframe and that you had a positive delivery experience. It’s especially lovely to know our team were patient and helpful on the day — we’ll be sure to pass your comments on to them.

Rated 4 out of 5 stars

Very pleased with my new bed

Very pleased with my new bed. The build quality is good, it feels really sturdy but also looks great in the upholstered fabric I selected. I had a couple issues with custom measurements which were frustrating but the team always responded well, which made all the difference.

28 February 2026
Unprompted review
Cómodo Living logo

Reply from Cómodo Living

Thank you for your thoughtful feedback. We’re so pleased to hear you’re happy with the quality, finish, and overall look of your new bed. We’re sorry for the frustration around the custom measurements, but we’re glad our team could support you throughout and make a positive difference. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Beautiful bed beautifully made the…

Beautiful bed beautifully made the people that assemble the bed done an excellent job thank you very much

16 March 2026
Cómodo Living logo

Reply from Cómodo Living

Thank you, Maria. We’re delighted to hear you’re so pleased with your new bed and the craftsmanship. It’s wonderful to know our assembly team made such a positive impression — we’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Would highly recommend!

I ordered the ‘Oscar bed’ from Comodo living and it is stunning ! Even better than in the pictures .
Customer service was great also .
I couldn’t be happier with my purchase.

21 February 2026
Unprompted review
Cómodo Living logo

Reply from Cómodo Living

Thank you, Carys. We’re delighted to hear how much you love your Oscar bed and that it exceeded your expectations. It’s wonderful to know you were pleased with the service as well - your recommendation truly means a lot to us.

Rated 1 out of 5 stars

Colours of bed upholstery do not match online colour samples

The colour swatches online are completely different to actual colour that comes ,we are having to pay out for our bed to be upholstered massively disappointed & having to pay out more money

2 March 2026
Cómodo Living logo

Reply from Cómodo Living

Thank you for your feedback. We’re sorry to hear you’re disappointed with the fabric colour. As colours can appear differently across screens and devices, we offer a complimentary fabric swatch service so customers can see and feel the material in person before placing an order. Our samples are cut directly from the same fabric rolls used in production to ensure they represent the final product as closely as possible.
We don’t appear to have a record of a fabric swatch request or any prior contact regarding this before the review, but our team is always here to help where we can. Please feel free to get in touch with us directly and we would be more than happy to look into this with you and discuss the options available.

Rated 5 out of 5 stars

I’m really pleased with my purchase.

I’m really pleased with my purchase.

The bed is excellent quality and was made within 5–6 weeks, even though the original estimate was 8 weeks, which was a nice surprise. The craftsmanship is lovely, especially for a handmade bed, and there’s a great variety of colours and finishes to choose from.

I also received a £75 discount for signing up, which made a big difference on a bed that would have otherwise cost £800.

Communication overall was good, although I only received my delivery time slot the day before. As neither my boyfriend nor I work from home, having at least 48 hours’ notice would have been preferable.

Aside from that, I really can’t fault the experience or the quality so far. First impressions are very positive and I’m very happy with my purchase.

3 March 2026
Unprompted review
Rated 4 out of 5 stars

Quality good, room for improvement on communication

Quality good, ability to customise good, delivery updates and communications has room for improvement. The SHOP app did not have updated information- had to call to get delivery estimate after the advertised lead time elapsed. Got email with intended delivery date then item was not delivered. Called again and was told there was a production issue with fabric and they would need an additional 14 days. No further update received and had to chase again to confirm delivery date. Ordered mid-November- delivered mid February. When actually delivered, delivery team were polite and respected property and were speedy to assemble. I would recommend for getting a bespoke bed made, but you may need to chase yourself for updates and delivery dates.

17 February 2026
Rated 5 out of 5 stars

Excellent Service & quality!

Excellent Service & quality!
After a helpful communication regarding the delivery date, the bed arrived well packaged. The instructions we had received by email were really clear and helpful and the quality of the bed was excellent!

23 February 2026
Rated 5 out of 5 stars

A very good first purchase of a bed…

A very good first purchase of a bed from Comodo Living from start to finish. Company very happy to send multiple fabric samples to me for headboard fabrics, always friendly and helpful. Notified me that delivery time would be 6 to 8 weeks. Delivery date could be changed to suit me if needed. Delivery guys were great and very efficient [not fazed by assembling bed on 4th floor!] . Lovely bed, high quality, would recommend.

14 February 2026
Rated 1 out of 5 stars

Incorrect headboard received, no response from the company

Firstly, we agreed in two separate emails to a delivery date of 04/02/26. Despite this, the bed was delivered a week early on 28/01/26. I received an email the evening before advising the bed would be delivered the following day, I replied immediately and got no response to my email querying the change, and no return call after I left a voicemail to try and find out what was going on.
At 7:50am on the day of delivery, the courier called to say they would arrive in 10 minutes. I was already at work and my partner had to delay leaving for work at short notice to accept the delivery. The 4th February date had been agreed specifically because he had booked that day off to accept the delivery.
The main issue however, is that the headboard delivered does not match the image shown on the website and is not what I ordered. I am happy with the base, material and colour, but the headboard design is significantly different. I ordered the Emma bed however after looking at other headboards on their website mine appears to look slightly like the Hugger.
In addition:
The instructions were unclear.
Only 12 screws were supplied when 20 were required for screwing in the slats.
Several slats had no pre-drilled holes.
The bed feet are significantly lighter than shown online.
While the other issues are disappointing, my primary concern is that I have not received the correct headboard.
I have emailed Comodo more or less the above and haven’t had a reply yet… I am so disappointed.

2 February 2026
Rated 1 out of 5 stars

Colour not as described on the website…

Colour not as described on the website pic. Customer service stinks. No happy with my purchase and when asked why the colour was different to the one on website their reason was dull lighting with camera. Very disappointing

4 February 2026
Rated 5 out of 5 stars

Would recommend

Good value especially as got the Black Friday discount. Stylish, good quality bed, very easy to put together. Delivery date changed on request. Prompt delivery as arranged.

9 February 2026

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