ColorWow Reviews 

268
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about expensive prices and poor quality, noting that the items left their hair dry, damaged, or brittle instead of improving it as promised. People also experienced deeply frustrating issues with completely unhelpful customer support when trying to resolve problems or ask for basic assistance. Some reviewers were happy with specific items like the curl cream or styling spray that actually worked wonderfully for their hair type. These customers found that certain treatments successfully left their hair feeling shiny, smooth, and full of very noticeable volume.

What people talk about most

Product

Customers had ambiguous experiences with product, noting mixed results ranging from salon-like outcomes to... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment after paying high prices for... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction and feeling that the items... See more

Value for money

Customers consistently note negative experiences with value for money, describing products as totally useless... See more

Customer service

Users describe negative interactions with customer service, noting that support staff ignore emails and fail... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute joke of a company . I’ve e mailed several times and get the same generic e mail that makes no sense. Asking if I want a replacement sent. Be great to get something, anything that I’ve ordere... See more

Rated 1 out of 5 stars

I have used colour wow products for years and loved them so I was excited to try the new money laundering shampoo and conditioner which claims to leave hair with a glossy finish. I spent £56 and have... See more

Rated 1 out of 5 stars

I have been left withbthe most itchiest scalp imaginable , so bad i had to sit with ice packs on my head for days, I don't have a sensitive scalp or are usually allergic to anything , but this experie... See more

Rated 1 out of 5 stars

I ordered a few things from colour wow, the hairspray smells like a soiled baby nappy. Totally unusable, the smell is horrific. Using the xl spray and style on steroids caused so much breakage... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier

Information provided by various external sources

Get the best selling products for color-treated hair. Stop color from fading, cover roots, keep texture smooth and shiny, & prevent hair loss. Free shipping.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(268)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was very disappointed I bought…

I was very disappointed I bought volumiser
Plus volumiser for wet hair
The one on steroids leaves hair very tacky and hair feels dirty
The volumiser for wet hair is no better than any other selling for half the price
£40 wasted

8 October 2024
Unprompted review
Rated 1 out of 5 stars

The most rubbish product

This is the most rubbish product and so expensive too. Ive got the money mist. Its just rubbish. Did nothing to my dried hair. I wish i saw the reviews before buying this product. The videos on instagram seemed amazing but its just scam. Stay away from this brand!

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Hi i bought the product speed dry .It…

Hi i bought the product speed dry .It is brilliant.I have bobbed hair and it took about 10 minutes to dry and style my hair .Usually it takes about 25-30 minutes to dry and style .Id recommend this product to everyone its fantastic.Thanks colour wow for all the good products you have my hair always looks good and I get plenty of compliments.

3 October 2024
Unprompted review
Rated 1 out of 5 stars

My hair used to be lovely and thick and…

My hair used to be lovely and thick and now it is so fragile and broken, within the space of 4 months. Which correlates to the time i have used this product. I have used the dream coat and dream cocktail. I would stay well away!

23 September 2024
Unprompted review
Rated 4 out of 5 stars

I have dry afro hair … keratin straight…

I have dry afro hair … keratin straight … Wow shampoo and conditioner leaves it shiny and frizz free … I use the humidity spray too which u spray before drying .. love all the products tried so far 🙂 and love the shine balm … sorry can’t remember exact names … but love WOW products surprised at negative reviews

22 September 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the Dreamcocktail horrible

I purchased the Dreamcocktail. It is the worst product I have ever used.
It have long wavy heat which I blow dry straight. Thus product made my hair brittle and hard to manage. I couldn’t get a brush through it let alone blow dry with a brush.
I had to wash it out .
Don’t waste your money.

20 September 2024
Unprompted review
Rated 2 out of 5 stars

I have tried bombshell.

I have tried bombshell.. raise the root, dreamcoat , leave in conditioner & the spray to volumise the hair , spent a fortune & have to say no.. done nothing for my hair but make it look dead & dry on the ends.. no smoothness at all , deeply disappointed 😔

8 September 2024
Unprompted review
Rated 1 out of 5 stars

I’m so thoroughly disappointed with the…

I’m so thoroughly disappointed with the Wow Bombshell Volumiser, didn’t live up to the claims whatsoever. I took photos of two days earlier when I did my hair as normal and then tried this, I am a teacher so know how to read and follow instructions, I took photos of my hair today after using the volumising product and my hair has less volume not more! Took the product back immediately showing all the evidence and couldn’t get a refund. I explained it doesn’t do what it claims but they said as I had used the product, ‘sorry love can’t refund that’. Don’t buy!

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Awful- Dream Filter and the Colour Wow…

Awful- Dream Filter and the Colour Wow Curl super-smoothing spray- I don’t know if they’ve changed formula but made no change to my hair and left it with a horrible texture, not unlike a 99p bright green gel. Foul stuff. As for the dream filter be aware this is only for virgin hair, any type of colour/ toner will be stripped out, including any nutrients. Awful for bleach hair. Will be making an official complaint via the company. Horrendous and false advertising.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Color wow not for me

The dream coat is a joke, doesn't work,their refund policy sucks, won't be spending that kind of money for these products,I did buy color wow powder root touch up a long time ago,it is wonderful

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Same experience as the last lady who…

Same experience as the last lady who posted. Made my hair thick, used it twice and suddenly my hair went ultra thin, dry and frizzy. Looks like I’ve lost hair as well. Feeling hysterical and can’t sleep!!

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Can’t I rated zero stars

Can’t I rated zero stars? I used the products as directed, and my hair is horribly dry and frizzy and coming out in handfuls. I don’t understand why the reviews were so positive. So I contacted them and of course I have to pay to return. If you have a bad experience with the products you’d think a reputable company would be willing to pay to get their products back if they’re so great.

31 August 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother

Used carb cocktail for volume and bouncy blow out. Awful stuff. No difference in hair. Get better results from my (much) cheaper volumising mousse. Hair feels over silicated, heavy, lank even. Don't waste your money

1 September 2024
Unprompted review
Rated 5 out of 5 stars

I bought the 1 minute styling cream

I bought the 1 minute styling cream. . I love it. Had company over and my hair looks so great 3 friends ordered it. I have straight limp hair and my hair has never looked better. Thank you

31 August 2024
Unprompted review
Rated 1 out of 5 stars

Horrible product

Horrible product, made my hair worse. I used just as directed. My hair is falling out, breaking with no change with either wow color, wow money, wow dream coat and wow styling cream. All after two washes with three days in between

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Word of warning

Word of warning! I used this on my hair whilst my dog was in the room. A few minutes later she was struggling to breathe. She is a young dog with no underlying issues. There was nothing different apart from the wow dream coat. Has anyone else noticed a problem?

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Completely useless

Completely useless. Used the money mask and dream coat. Watched videos to make sure I was using correctly, made no difference at all to my daughter's curly hair and on my other daughter's straight hair, it made it flyway and really dry. Total waste of money and effort.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from WOW

Used WOW Dreamcoat once. Three weeks later my hair is still falling out. I am so disappointed and sad. Stay away from WOW.

22 July 2024
Unprompted review

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