Colorado Pen Reviews 2,817

TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

Bought a Monte Verde fountain pen for $91. VERY disappointed. Took over 24 hours to get the nib moist enough to write and then it started leaking into the cap. Each time I take the cap off I have to s... See more

Rated 1 out of 5 stars

Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" gra... See more

Rated 1 out of 5 stars

The owner of the business Bob Melvin is disgusting. Does not care about customer service. He advertises pens he does not have and when you ask where the delivery is or why it is late, he accuses one... See more

Rated 1 out of 5 stars

Order was delayed in being fulfilled and shipped. Order was incorrectly engraved and the “free refills” that they said they were including to make up for the delay in shipping were not included. Cal... See more

1.5

Bad

TrustScore 1.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

i ORDERED MY PENS

i ORDERED MY PENS, FROM A GOOD SELECTION, THEY ARRIVED IN GOOD TIME. ONE PEN WAS NOT IN STOCK BUT I RECEIVED IT SOON AFTER THE OTHER DELIVERY. I'M VERY SATISFIED

4 March 2018
Unprompted review
Rated 5 out of 5 stars

Last refill order was slow

Last refill order was slow due to a back order situation. Would have been helpful to be notified. Instead, I had to call to find out the reason for the delay.

3 March 2018
Unprompted review
Rated 5 out of 5 stars

Great service

They promptly let me know an item I ordered was on backorder. Shipped it the same day I came in to them and received my order in a timely fashion.

2 March 2018
Unprompted review
Rated 5 out of 5 stars

Refill Central

Refill Central:

I purchased several refills for pens and the site is most helpful in helping identifying what is needed. Easy experience. Free Shipping. Thank You

2 March 2018
Unprompted review
Rated 5 out of 5 stars

My overall experience was very good

My overall experience was very good. The item ordered apparently wasn't in stock when I ordered. As I wasn't in a hurry this didn't create a problem for this order. The item was back in stock in a few days and after about a week I received my item. They have good prices and it was more convenient to order online than struggling to find what I needed at one of the big box stores. This was my first time ordering from them and I had no reason to contact customer service so I can't comment about that. At the present I wouldn't hesitate to place another order with them.

1 March 2018
Unprompted review
Rated 5 out of 5 stars

1.15mm mechanical pencil lead

The several times I called Colorado Pen, everyone was so friendly and helpful. The best part of all was that Colorado Pen carried the 1.15mm size lead for a very unique mechanical pencil which I received in the 1960s from a friend who bought it in Japan. Our granddaughter has shown a great interest in using the mechanical pencil and will be very happy and surprised when we give her the mechanical pencil and replacement lead.

1 March 2018
Unprompted review

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