I've been buying from Cologne & Cotton for years now - their products never fail to satisfy. And their on-line process is slick and foolproof. The quality of their bedding is always remarked on by... See more
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Review summary
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Reviews shaping this summary
I ordered a blue Mirabelle top sheet and pillowcases and they arrived the next day which was fantastic. The quality of the bed linen is lovely and the designs so pretty. I’ve been buying Cologne and C... See more
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Cologne and Cotton never disappoints. Another beautiful duvet, fitted sheet and pillow for my daughter. The yellow houndstooth is so soft and the pop of colour just makes her room feel so happy. Great... See more
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I have been a satisfied return customer to the Cologne and Cotton website and its services. A decent selection of of quality products . I regularly buy Wibergs pine bath essence and their range of it... See more
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Company details
About Cologneandcotton.com
Written by the company
At Cologne & Cotton our ethos has always been to offer gorgeous and exclusive pure cottons and linens for your bedroom, bathroom, dining room & kitchen at great prices with no compromise to the quality and design.
Our own collection of colognes has a devoted following, together with home fragrances, soaps and bath products from around the world.
Still very much a family business, owned and run personally by Vicky and Jenny, Cologne & Cotton shops have developed a unique style and character of their own.
Cologne and Cotton Details
Written by the company
Contact info
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Excellent service as usual for something a Little Different
I always love shopping with Cologne and Cotton, their products are excellent and a pleasure to receive.
30 September 2025
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We’re thrilled to hear that you’re happy with your purchases from us.
Kind regards,
Cologne and Cotton
Entire process was easy
Wanted more than 1 style of nightdress. You had multiple styles. The shipping to the US can be a nightmare, but was easy from the way you filled out the paperwork.
26 September 2025
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We are delighted you are pleased with our service.
Kind regards, Cologne and Cotton
Always satisfied
I've been buying from Cologne & Cotton for years now - their products never fail to satisfy. And their on-line process is slick and foolproof.
The quality of their bedding is always remarked on by any friends or family who come to stay. And for me, it feels like enjoying some well deserved luxury every day. With the colder nights, I'm luxuriating in my set of Solden brushed cotton bedding. I have 2 sets - if they did it in pink too I'd buy another 2 sets.
26 September 2025
Reply from Cologneandcotton.com
Thank you so much for your wonderful review! We're absolutely delighted to hear that you're enjoying our bedlinen. I'll be sure to pass on your suggestion regarding offering the Solden in pink. It's always great to hear what our customers would love to see next!
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
It's actually a pleasure to look…
It's actually a pleasure to look through the website and finding what I wanted was easy. Payment straightforward and delivery reasonably swift.
Wish they had a branch in Harrogate.
25 September 2025
Reply from Cologneandcotton.com
Thank you for your review, our customer feedback is very important to us.
Kind regards, Cologne and Cotton
Always satisfied
I have ordered nightdresses from you many times. They always arrive on time and the product is lovely of good quality.
No bad surprises. I trust your company. You're very reliable.
25 September 2025
Reply from Cologneandcotton.com
Thank you for your wonderful review!
We’re thrilled to hear that you’re happy with your purchases from us.
Kind regards,
Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Fabulous products
Fabulous products, website easy to navigate, gift wrapped for, no fuss delivery, what’s not to like . First class!
22 September 2025
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Excellent
Excellent. Easy to use website order. Arrived 48 hours later with delivery updates etc.
17 September 2025
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Karen
Karen, who arranged for the items to be sent out to me was lovely. She was so helpful and even although the item I was interested was out of stock online she still managed to find me one. I also received 10% off as a new customer she said and she also sent me some lovely cotton bags and samples too.
11 September 2025
Reply from Cologneandcotton.com
Many thanks for your review. I'll be sure to pass on your comments to Karen in our customer service team.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
An excellent and quick service for…
An excellent and quick service for quality products.
Lovely website that is easy to use.
Absolutely a great company.
4 September 2025
Reply from Cologneandcotton.com
Thank you for the wonderful review! We're thrilled that your order arrived quickly and that you're happy with our products. We appreciate you taking the time to share your experience!
Kind regards, Cologne and Cotton
Although the products Great service over the phone.were out of…
Although the products were out of stock, Karen made sure to call me when they came in and was very friendly and helpful.
1 September 2025
Reply from Cologneandcotton.com
Many thanks for your review. We're pleased we were able to help, and I'll be sure to pass on your comments to Karen in our customer service team.
Kind regards, Cologne and Cotton
Great products and good service.
29 August 2025
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Brilliant easy to use website and fast…
Brilliant easy to use website and fast delivery
29 August 2025
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Beautiful website and beautiful…
Beautiful website and beautiful products. Lovely quality.prompt delivery and products you don’t see in other stores.
29 August 2025
Reply from Cologneandcotton.com
Thank you for your review, our customer feedback is very important to us.
Kind regards, Cologne and Cotton
It isn’t about the quality of the goods…
It isn’t about the quality of the goods it’s for the bad experience I had with the carrier.They didn’t come near my address and the computer generated messages kept continuing being adamant that the driver hadn’t been able to deliver the parcel because there wasn’t anyone at the address,which wasn’t true,it went on for 2 days.But on Monday the parcel was delivered at the time stated by a driver in à DPD van.I wonder if the original communication was a scam?
28 August 2025
Reply from Cologneandcotton.com
We're very sorry that, on this occasion, your delivery experience didn’t meet expectations. After reviewing the details, our records show that DPD attempted delivery on 30th August but no one was available at the address. The parcel was then successfully delivered on 1st September.
If you ever receive a delivery message for an order with us that you're unsure about, please don’t hesitate to contact our customer service team. We're always happy to liaise with DPD on your behalf and confirm the status of any delivery, ensuring everything is clear and accurate.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
We are delighted you are pleased with your experience with us. Thank you for your review.
Kind regards, Cologne and Cotton
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