I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the... See more
When it came time to get a loan I had my mind made up that I was going through my credit union. Surely I would get the lowest interest rate given I'm established and have an Excellent credit score... See more
College Ave is so easy to use. The application process is easy to navigate and they walk you through the process the entire way. The approval of the loan came quick and they communicate with the Unive... See more
Company details
Written by the company
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contact info
United States
- www.collegeave.com
4.5
Excellent
4K reviews
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It was easy
It was easy. Even with my excellent credit score our interest rate was horrible. But we needed the money so I guess you get what you get.
11 July 2026
Loan process
The loan process was smooth. But maybe add to your process, disbursement amounts
In a reference to semesters. Due to that, it's not always half and half.
18 July 2026
Impressed
When it came time to get a loan I had my mind made up that I was going through my credit union. Surely I would get the lowest interest rate given I'm established and have an Excellent credit score. To my shock I was offered a loan for 11% interest. No way!
I started researching all the other companies out there and I decided to give College Avenue a try. The application process was very quick and self explanatory. I received a response immediately and the interest rate was much lower than Federal loans and my credit union.
College Avenue has stayed in constant contact letting me know each step of the process and if I need to do anything. I appreciate this communication.
I highly recommend College Avenue and suggest giving them a try.
18 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Advertised rates were somewhat…
Advertised rates were somewhat deceiving and no explanation was provided for rate offered. What attracted me to college ave were the advertised low rates.
9 July 2026
Reply from College Ave
John - Thank you for sharing your feedback. We are happy to hear our advertised rates were satisfying, but we're sorry to hear your are not satisfied with your specific rate. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment options selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.
The online application was easy to…
The online application was easy to submit, and I didn't even have to provide any supporting documentation like a lot of companies require.
17 July 2026
College ave made it very easy.
10 July 2026
I had an excellent experience with…
I had an excellent experience with College Ave. I was trying to increase my student loan to match my school's Cost of Attendance, and after getting conflicting information from my university, I felt stuck.
A representative named Charita went above and beyond to help me. She was patient, knowledgeable, and genuinely cared about resolving my issue. Instead of simply telling me what to do, she contacted college ave's financial aid office while I was on the phone and helped coordinate everything needed to certify my updated loan amount.
Thanks to her dedication, my loan was successfully increased, and the process was completed much faster than I expected. She turned a very stressful situation into a smooth one.
I truly appreciate Charita's professionalism, kindness, and willingness to go the extra mile. She made a huge difference in my pharmacy school journey. Thank you, Charita, and thank you, College Ave! ⭐⭐⭐⭐⭐
17 July 2026
Very easy to use and navigate at a…
Very easy to use and navigate at a first time user. Easy to understand terms and conditions.
10 July 2026
All you care about is the money
All you care about is the money. The high interest rates, and how much the student goes into debt is NONE of your concern. There is never a phone call telling the borrower that they are doing a great job paying off the loan and you know what, the next month's payment is on us. No...The only phone call the borrower gets is when they missed a payment date and you didn't get your blood money. You don't give a sh!t about anything else but the $$$. Trust me, it shows...
17 July 2026
Reply from College Ave
Fatima - Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We recognize that borrowing for education is a significant financial commitment, and we strive to provide repayment options, resources, and support to help borrowers successfully manage their loans. While we do contact borrowers regarding past-due payments to help prevent additional fees or credit impacts, our goal is to support our customers throughout the life of their loan. We appreciate you taking the time to share your perspective.
It was simple to apply.
9 July 2026
I do not have a loan with this company…
I do not have a loan with this company however someone has incorrectly added my email address to their loan. For over two years I have received emails incorrectly. I have followed up on this multiple times and despite telling me they’ve resolved the issue, I still receive debt emails. The latest email contains personal and identifying information related to the actual loan holder, which is a data breach. If I ever actually needed a student loan, I’d steer far clear of College Ave!
For clarity between my review and College Ave’s reply, College Ave below have ‘confirmed’ that they have removed my email from associated loans. This was done after I left this review.
24 July 2026
Unprompted review
Reply from College Ave
Olivia - Thank you for taking the time to leave a review, we’re very sorry to hear that you aren’t happy with your experience while trying to resolve this matter. I confirmed that our team did remove your email from any associated College Ave loans. You should no longer receive those emails moving forward. Should you have any additional questions or concerns, we are more than happy to help.
It was an easy process for my student…
It was an easy process for my student to complete and submit.
9 July 2026
My experience was everything I…
My experience was everything I expected, and I'm happy with the customer service I received.
9 July 2026
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