I live in Paris suburbs. Colissimo has been a reliable and trustworthy source for delivery. On time, professional delivery people, polite. I was prompted in advance as to a need to change date of deli... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Colissimo was supposed to deliver a package I bought online to a pickup point near my home; instead, they claim they had to drop it off at a partner location on the other side of town, leaving me to... See more
I have never had problems with Colissimo, neither in sending or receiving packages. Sometimes my local post office does not work as expected. But Colissimo deliveries typically go perfectly well. U... See more
For the 2nd time a parcel was out for delivery between 8-12, at 4pm got a message to say it could not be delivered until 4 days later. This was urgent and no explation of why it could not be delivered... See more
Company details
Written by the company
Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international, avec des services flexibles et adaptés aux besoins de tous les e-acheteurs. Nous proposons une offre de livraison de proximité complète, fiable et responsable.
Contact info
France
- www.colissimo.fr
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the best 👌 company to deal…
This is the best 👌 company to deal with, i received my package before the expected day. And it was need well organized.
I am very satisfied by the service…
I am very satisfied by the service provided in Colisimo. The staff who delivered our package is always polite, responsible and punctual. Our items are being well taken care of. This is the main reason why I always choose Colisimo. Thank you very much and so much appreciated.
… I have nothing to say .it’s perfect…
… I have nothing to say .it’s perfect for those people’s Loving shopping online .. this Shein is absolutely worth it .. everything is looks expensive but you can afford the prices😊 so i giving 5 star for this shopping online apps⭐️⭐️⭐️⭐️⭐️
Colisimo / la poste have improved…
Colisimo / la poste have improved greatly over the last year or 2. Now they can pretty much be relied on.
My package was stolen by the delivery…
My package was stolen by the delivery man i didn’t receive my package it was not delivered it was stolen
Excellent service
My parcel was delivered on schedule. The driver made sure I knew he'd arrived. The parcel was signed for. Living in rural France we rely on a good delivery service.
Don't Expect a Quick Service
It's been 2 weeks since I sent off a small parcel by Priority from France to Poland and it still hasn't arrived .. Poland - not the South Pole.
The online tracker is inaccurate & the chat bot thing doesn't work.
I was originally told that it would take less than a week... so after 10 days I went back in to ask where it was I was told to come back after 3 weeks.. ffs.
Yet another example of modern day crap... what was once a simple & quick thing to do is now a pain in the arse.
Parcel deliverey
Parcel delivered on time and as per forecast date.
Can not fault La Poste or Colissimo for delivery of post or parcels
Parfait !
The item I bought late on the 29th of June was scheduled for delivery on either the 30th of June or the 1st of July, all of which seemed unlikely given that I live in a small village quite a distance from any major city.
I was very surprised and even more pleased when the package was delivered intact early on the 30th of June.
Certainly that exceeded my expectations.
Pas capable de faire attention et je me…
Pas capable de faire attention et je me retrouve avec un colis d’une autre personne
My experience with Colissimo has aways…
My experience with Colissimo has aways been good and would recommend them to anyone.
Some notice by SMS would be helpful
Very slow and useless info on tracking
Shipment from France to Italy, it's one week that the package is in transit in France and it havn't yet entered italy. The tracking is useless and there is no way to know where the package is
Satisfied,approachable
Satisfied,approachable, I just wait a bit and the guy working approach me immediately when I show the QR code and voila! he gave me my package in less than 5mins I get my parcel.
If you order from France Insist on Happy Post and not this careless company!!
I ordered from France and the person sent the item and the address was all correct however some where between here and there the address was missing my name and house number so it was returned at a cost of £35-£38 for the postage. The company are too large to argue with and this is the 2nd time its happened. Please contact me Colissimo and I will give you the pictures!! However I suppose you do not care.... If you are buying from France use HAPPY POST as they are so much better than this careless company!!!
This is the worst delivery company I…
This is the worst delivery company I have had the misfortune to deal with. On many occasions they do not try and delivery and then just send a notification that the package needs collecting. Saturday delivery seems to be part of the problem!
Service top
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








