ColaPa Reviews 

204
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... See more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... See more

Rated 1 out of 5 stars

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(204)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Hilipert KF95 Fish Type mask scam

Appalling. Ordered 20 face mask at $39.95, receipt said 10 at $48.91
$67.86 taken from visa
Scam email colapa.com and trendingadget.com
PLEASE alert all

21 January 2022
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Customer,
We are so sorry for that.

We are sorry to tell you we still cannot locate your order.

May I have the email address when you login? Or the Invoice ID?

Then we will check it for you. Hope you can understand.

If you have any questions, please email us, we will reply to you soon, thanks
Have a nice day!
The COLAPA Team

Rated 1 out of 5 stars

Buyer Beware!

The product I received, an earwax cleaning device does not work, is basically worthless. It was purchased through Keilini.com. It remains to be seen if anyone ever responds to my request for a refund and return instructions. As of now I cannot give any rating above zero. I will never purchase any product on-line again before thoroughly researching the company selling the product.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

I love my phone wallet

I love my phone wallet. My only suggestion would be to make the ID slot long enough to hold an ID/driver's license. The snap closure prevents it from sliding all the way down, otherwise I love the cover.

24 November 2021
Rated 1 out of 5 stars

Ordered KN95 face masks

Ordered KN95 face masks. Received KF94 face masks. Shipped from Zhao Meng in NY, USA. Will not refund $48.90 unless I pay for return shipping to CHINA. Scam. Bait-and-switch. Will never order anything from Colapa, Keilini, or Zhao Meng. They are all involved in this scam.

5 November 2021
Unprompted review
Rated 1 out of 5 stars

***All Defective Items***

***All Defective Items***
A couple weeks ago, I left a review for a defective pair of golf shoes that I received. I ordered 2 pairs of shoes but one of them was defective. I emailed multiple times for exchange but all they said was $3 refund to get it fixed myself at a repair shop? HAHAHAHAHA
I was like forget it! and I still had the other pair. I was wearing it about 3 hours at golf course and front outsole got separated. I didn't even bother to email them because they don't give F@#$%@$^

24 September 2021
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM - DO NOT ORDER FROM THEM
I purchased a pair of sandals. It took forever to receive them. They were not true to size and I wanted to exchange them for another size. This is the email I received from them.
Dear customer,
We are glad you got item, but sincerely sorry for the problem.
According to our Return & Exchange Policy, we accept returns and exchanges within 15 days from the date of package reception and if the products are in new, unused condition with the original packaging. (I contacted them within their return policy)

If you want to send the order back for exchange or refund, the return-shipping fee needs to be afforded by yourself.

Considering the high shipping fee to return it all the way back to our warehouse, will it be possible to offer $8 discount code to you as a way to make up for this? It is more convenient for you.

I asked for a better discount code. They would not go any higher. I accepted the discount code and tried to reorder the sandal and it did not work. Here is their reply We are so sorry for that.
How about you make the order and then we refund you $8?
Hope you can understand

Of course I refused. I am not going to dispute this charge. Not sure if I can get my money back, but I will try.

They are still not cooperating in sending me a label
Here is their response to my posting. Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

19 September 2021
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Rated 1 out of 5 stars

Do not order from this company unless…

Do not order from this company unless you are prepared to waste money. I received a pair of shoes in an incorrect size and they would not accept a return. Their customer service department told me that I should sell the shoes at a flea market or give them to a friend. Poorest customer service I have experienced. I was forced to dispute this with my credit card company.

16 September 2021
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Customer,
We are so sorry for the pronlem.

As for this problem, we sent the size was you ordered.
Maybe there are size differences between US size and Aisa size.
Please measure your foot as the size chart.
Please do not worry, we will try our best to help you, Hope you can understand.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

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