CNVAPES Australia Reviews 

19
TrustScore 4.5 out of 5

4.5

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Company details

  1. Electronic Cigarette Store

Written by the company

CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders, bulk order support, and Australia-wide delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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4-star
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1-star

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4.5

All reviews

(19)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication from start to…

Great communication from start to finish!
Convenient updates almost daily on their website, as well as consistent support from staff. One product tasted different than expected, which can happen to any device, but the rest were perfect. It took about 3-4 weeks from order to doorstep, but definitely trustworthy!
Absolutely will use again!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and products

Excellent service and communication from the start of the order.
Very highly recommended especially for Australians to have these products delivered and safe.
Will definitely be using this company again !!🤩🤩🤩🤩🤩🤩🤩🤩

7 July 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Customer satisfaction is our constant goal. Thank you for your recognition.

Have a great weekend.

Rated 5 out of 5 stars

Very good experience good customer…

Very good experience good customer service keep good work 100% real

10 July 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Customer satisfaction is our constant goal. Thank you for your recognition.

We hope this marks the beginning of our friendship.

Rated 5 out of 5 stars

I trust this company

I trust this company, products were good quality, Felicia answered my annoying questions 😆as it was my first order ,it you want to track your order just use their tracking on the website,,just be patient as the products are coming from from the other side of the world 🌎 im in Australia so roughly 3 weeks was my wait time ,the products are alot cheaper than where I live so we'll worth the wait...

26 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Thank you for your trust.
Felicia is a wonderful colleague, and I hope this marks the beginning of our friendship.

We believe in building friendships and long-term relationships with our customers, providing them with convenience and business value, and growing together through mutual trust and mutual benefit.

Rated 5 out of 5 stars

Good service from Bella they arrived…

Good service from Bella they arrived safe and on time

3 July 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Bella is a wonderful colleague of ours.
Thank you for your recognition and praise.
We will continue to do our best to provide excellent service to every customer.

Rated 4 out of 5 stars

Customer service is great

Customer service is great, just sad that it takes 3 weeks to arrive

2 July 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.

Thank you so much for your trust and support.

CNVAPES Australia Team

Rated 4 out of 5 stars

PERFECTLY

It took a bit of a while, but it was well worth the wait! The team looked after my order from start to finish and the vapes are brilliant !

26 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

We will continue working hard to provide better service to every customer.
Thank you so much for your trust and support.

CNVAPES Australia Team

Rated 5 out of 5 stars

10/10 customer service

10/10 customer service. Gave me a $20 discount on my first order too and has helped me with any questions I’ve had along the way. Definitely going to be my new main supplier.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service they arrived safe an sound…

Good service they arrived safe an sound would recommend 👍🏽

24 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Your satisfaction is always our goal, and we will continue working hard to provide better service to every customer.

CNVAPES Australia Team

Rated 5 out of 5 stars

Highly recommend

Best service, great product range and prices.
Gazelle always goes above and beyond for her customers.

25 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

We’re happy to know you’re satisfied with our products and customer support.
Thank you!

CNVAPES Australia Team

Rated 5 out of 5 stars

Amazing customer service Bella went…

Amazing customer service Bella went over and above and was very happy to answer any questions I had. Easy to place order and the products are excellent. Cheers

30 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Thank you so much for your trust and support.

We truly appreciate your kind words about Bella. She is an excellent member of our team, and all of us at CNVAPES Australia care about every customer with sincerity.

CNVAPES Australia Team

Rated 4 out of 5 stars

Takes about 1 month to get

Takes about 1 month to get
Have place a second order

1 July 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Thank you so much for your trust and support.

We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.

CNVAPES Australia Team

Rated 5 out of 5 stars

Honest reliable efficient trustworthy

Honest reliable efficient trustworthy. I can say all this with no hesitation at all . From ordering the products to the delivery they kept me informed and in touch giving there 100 percent dedication and service .. thank you so much and looking forward to doing it again without any doubt at all .. thank you

25 June 2026
Unprompted review
CNVAPES Australia logo

Reply from CNVAPES Australia

Thank you so much for your trust and support.

We’re glad to know you had a good experience with CNVAPES Australia.

CNVAPES Australia Team

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