I've been waiting over a week for a router they advertised as 1-2 business day delivery. If you don't mind waiting for a week or more for a item then use them if you need it quickly look elsewhere.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came in need advised on my bosch track saw. Needed help with blade size which was sorted and even came out learning some features i didnt know.
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... See more
Company replied
Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... See more
Company details
Written by the company
CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.
Contact info
Unit 6 Pheonix Business Park, SA7 9FZ, Swansea, United Kingdom
- 01792 798300
- Sales@cnspowertools.com
- www.cnspowertools.co.uk
3.0
Average
445 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant quick service
15 December 2021
My order was packed and shipped out and…
My order was packed and shipped out and delivered on time, excellent seller and highly recommended.
12 December 2021
Excellent service
11 December 2021
good price
good price , but i had to pick them up myself ,as they didnt put it on the lorry for delivery
10 December 2021
back gate lock
after a wait i finally was told the item was not in stock and no date was available for replenishment so a refund was arranged ?
16 November 2021
Reply from CNS PowerTools
Hi Chris,
Thank you for taking the time to leave a review.
I can see that there was a delay in hearing back on a stock date from our supplier. We apologise for any delays this had caused you.
I can see that a refund has already been processed and funds should be back with you very shortly. Apologies once again.
Great customer service after being told…
Great customer service after being told my order will take a while. Overall a good site/company
13 November 2021
Reply from CNS PowerTools
Hi Stephen
Thank you for leaving a review.
As advised via email we will hopefully get the goods to you shortly. Apologies again for the stock shortage on your order.
Great customer service
Great customer service, rang a couple of times with questions relating to the product I was purchasing, each time I them extremely helpful & friendly. Really pleased with the product & it was a great competitive price.
9 November 2021
First time dealing with CNS Power Tools.
Easy to order, delivery on time, strongly packed. No problems.
12 October 2021
Without doubt...this is a quality…Quality
Without doubt...this is a quality product,extremely rigid,but at the same time very lightweight and manoeuvrable,so nice to work from,and feel safe,good value too,don’t go for the cheap version,this the ONE !
Alan (. very pleased. )
10 October 2021
dissappointed
So annoyed! I spent a lot of time ordering bulk products and delivery of £15 was added on to the total, to be given this response 2 days later...
Unfortunately I have been unable to facilitate a shipment for the order due to restrictions with our courier.
Our courier would be unable to carry the order due to parcel dimensions and as a result we cannot ship it.
On this occasion I have issued a full refund in hope you can source the item elsewhere
4 October 2021
Reply from CNS PowerTools
Hi,
Thank you for taking the time to leave a review.
Unfortunately we have a strict set of rules to follow with our couriers and we are always looking at expanding our shipping options. On this occasion we were unable to ship the order and we apologise for this.
I am currently in talks with our couriers to try and get further services added.
Looking at the order a full refund had followed straight after the email was sent to you. Apologies for any issues this has caused you.
Easy purchase!
Easy purchase! I knew what I wanted and it was delivered next day. Great notifications and we’ll packaged.
Highly recommend.
3 October 2021
Great product and delivery.
3 October 2021
Reply from CNS PowerTools
Thank you Ernest Gaskell for taking the time to leave a review
Thanks
Josh
Excellent service
Excellent service, price and delivery(very quick) Amazon can't compete with CNS in any way
10 September 2021
Reply from CNS PowerTools
Thank you john warner for taking the time to leave a review
Thanks
Josh
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.