CNS PowerTools Reviews 

445
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I've been waiting over a week for a router they advertised as 1-2 business day delivery. If you don't mind waiting for a week or more for a item then use them if you need it quickly look elsewhere.

Rated 5 out of 5 stars

Came in need advised on my bosch track saw. Needed help with blade size which was sorted and even came out learning some features i didnt know.

Rated 2 out of 5 stars

Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... See more

Company replied

Rated 5 out of 5 stars

Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... See more

Company details

  1. Tool Store

Written by the company

CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.


Contact info

3.0

Average

TrustScore 3 out of 5

445 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(445)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use this company

Do not use this company, happy to sell you items b it completely no after sales support. I was sent the wrong item, which is understandable mistakes happen. I messaged to see if the right item could be sent and have been completely ignored on all 3 occasions I now have have a useless item and I am out of pocket

29 April 2022
Unprompted review
CNS PowerTools logo

Reply from CNS PowerTools

Hi Ben,

Thank you for taking the time to post a review and I am sorry to hear that your enquiries have gone unanswered. There have been a few internal issues with the system which could have caused this, however these are now rectified and I have now escalated this issue as a priority and we will get back in contact with you very shortly.

Apologies once again for the delay / issues.

Rated 5 out of 5 stars

Swansea branch.

Helpful and polite staff who were quick to sort out my purchase and give me advice.

27 April 2022
CNS PowerTools logo

Reply from CNS PowerTools

Hi Andrew,

Thank you for taking the time to leave a review. We hope to deal with you again.

Rated 5 out of 5 stars

Great customer service

Brilliant company, first time buying with them and I would happily buy again. I had issues with the courier, however CNS did everything they could to figure it out and in the end it was sorted.
Thank you

9 March 2022
Rated 5 out of 5 stars

Everyone else failed

The only company in the UK that had my part , on doing a Google Search .Easy site to navigate .Quick delivery .I will definitely be using them again

4 March 2022

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