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CMTrading Reviews 

5,025
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 810 reviews, reviewers had a great experience with this company. Customers consistently praise the dedicated staff for their exceptional patience, active support, and helpful guidance during the onboarding process. People note that customer service is reliable and secure, with mentors offering clear explanations and continuous assistance to help beginners learn the market. Users often emphasize how professional the service is, making it easy to navigate through the initial learning phases of trading. However, some reviewers were disappointed with their financial results and felt they lacked adequate support when starting out. A few other people also felt that the payment and deposit procedures were confusing, leading to some frustration.

What people talk about most

Staff

Consumers find staff to be exceptionally patient and dedicated, with reviewers frequently praising their... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are dedicated, patient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff patiently guide new... See more

Service

People report positive experiences with service, highlighting a professional approach and helpful guidance.... See more

Payment

Users describe ambiguous interactions with payment, noting that while some reviewers find deposits and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support and monitoring I got.I was very skeptical thinking it's a scam as it is happening when people steal from the little you wanted to increase to make a living.The staff is very dedicated ,lov... See more

Company replied

Rated 4 out of 5 stars

My sincere gratitude for all the best wishes that I have always been receiving ever since I joined CMTRADING from the staff assigned to me. Of course I made a series of losses during my initial intera... See more

Company replied

Rated 4 out of 5 stars

The company helped by assigning me an accounts manager who basically gave me a lesson on trading as a first-time & clueless trader. I can confirm that in just 3weeks of investing, I’ve learnt s... See more

Company replied

Rated 4 out of 5 stars

I'm a first time trader. Not sure of what its going on yet but Mr Alexandros was helpful in answering my questions. Still sceptical and not comfortable yet especially about sharing my screen in order... See more

Company replied


Company details

  1. Investment Service
  2. also in
  3. Finance Broker

About CMTrading

Written by the company

About CMTrading

Established in 2012, CMTrading is an award-winning, fully licensed and regulated broker (FSA & FSCA approved) with branches around the globe. Founded by traders, for traders, CMTrading offers a trading experience that is tailored to your individual needs and skill set.

With attractive spreads, up to 200:1 leverage, and 150+ tradable assets, ranging from forex to commodities, indices and cryptocurrencies, and trusted by more than 1 million clients worldwide, CMTrading offers the ultimate trading experience.

Traders enjoy safe & secure transactions. We use high level encryption algorithms and keep our clients’ funds safe in segregated accounts in leading banks in their regions.

We also provide premium customer service in English & Arabic, groundbreaking trading tech, the latest trading platforms, mobile access, trading education, real-time updates, world-class support in English & Arabic, dedicated Market Analysts (Silver Accounts and up) and many other benefits. In recognition of our efforts, we have won various awards, among them Best Financial Broker Africa for 5 consecutive years (2017 to 2021).

Bleeding-Edge Trading Platforms

CMTrading offers the best trading platforms (desktop & mobile). We provide our traders with groundbreaking technological solutions in the form of leading trading platforms like CMTrading Webtrader, CMTrading APP and MT4, live trading signals and trading central.

Trading Education – Go from Novice to Pro

We provide a wide range of trading educational tools, to help traders skyrocket their skills. They can learn market assets, trading techniques and different strategies with our training videos; During our online webinars, our Trading Experts will take you through all aspects of the financial markets; We also offer handy how-to videos, free blog articles and in-depth trading eBooks for new and experienced traders alike; But there’s nothing like a hands-on experience - that’s why we also host live in-person seminars.

In addition, when you open a live trading account (Silver and up), we will assign a dedicated Market Analyst to your portfolio. Schedule a 1-on-1 training session with your analyst or consult them for any trading-related questions.

The Ultimate Trading Experience

Written by the company

150+ tradable assets - forex, commodities, stocks, indices and cryptocurrencies.
low spreads, high leverage, and groundbreaking trading technology at your fingertips. From real-time results to quick execution of positions, get the best trading tools on the market.
Fast, Regulated and Secure
Your security is our top priority. All transactions are protected by high-level encryption. We are proud to be fully licensed and regulated. Trade with trust.

CMTrading Partners – Refer & Earn

Enjoy our competitive partner program benefits. Introducing Business (IBs) is your path to financial freedom.

Join individuals all over the world who earn high commissions by introducing clients to CMTrading and helping them become successful traders. Our top Business Developers will provide you with expert advice and guidance. You’ll also receive marketing advice, sales boosts, professional training rooms and, most importantly, a lucrative business model – earn revenue as your clients trade. There are no earning limits – the more clients you sign up, the more you can earn. For more details, contact us today.

Contact info

Promotion box for CMTrading

Best Broker in Africa

Trade Online with a Broker you can trust!

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(5,025)

845 reviews in the last 12 months

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Rated 4 out of 5 stars

Customer service

Customer service

10 August 2026
CMTrading logo

Reply from CMTrading

Dear Andre,

Thank you for your feedback.

We are pleased to hear that you appreciated our customer service. Providing prompt, professional, and helpful assistance to our clients is always a priority, and we truly value your feedback.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Trust worthy.

Trust worthy.
Though most times we're busy during week days, and when we're like free on Sundays to learn more, nobody is there to help.
Because it's a weekend

10 August 2026
CMTrading logo

Reply from CMTrading

Dear Arinaitwe,

Thank you for your feedback.

We are pleased to hear that you find CMTrading trustworthy. We understand that weekdays can be busy and that weekends may be more convenient for learning and reviewing your trading activities. Please note that CMTrading operates during business days, while the financial markets are also closed during weekends. We appreciate your understanding and encourage you to make use of the available support and educational resources during business hours.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

I'm doing great with the help

I'm doing great with the help. of Val is just network is a problem. on my side. Jes so atoent but teaciong an old fish to swim hey but I have to give him time and concentrate so that I can be able to do it without him also. I'm really getting there

11 August 2026
Unprompted review
CMTrading logo

Reply from CMTrading

Dear Nonkokeli,

Thank you for your feedback.

We are delighted to hear that you are making good progress with the support and guidance you are receiving. It is encouraging to know that you are gradually building your understanding of trading and working towards becoming more confident and independent. We appreciate your patience and commitment to learning.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

I am appreciative of the prompt and…

I am appreciative of the prompt and helpful communication so far. I believe the advisors have been patient and cordial.

10 August 2026
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Reply from CMTrading

Dear Gary,

Thank you for your feedback.

We are delighted to hear that you have appreciated the prompt and helpful communication you have received so far. It is encouraging to know that our team has been patient, professional, and cordial throughout your experience. Providing attentive and supportive service to our clients is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

I am on the learning phase but seem to…

I am on the learning phase but seem to shall give me a break through judging by my current advisers for support.

10 August 2026
CMTrading logo

Reply from CMTrading

Dear Velaphi,

Thank you for your feedback.

We are pleased to hear that you are currently in the learning phase and that the guidance and support you are receiving are helping you gain a better understanding of trading. Building knowledge and confidence takes time, and we encourage you to continue learning and making informed trading decisions based on your own understanding and risk tolerance.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 3 out of 5 stars

I am still new indeed I don't have…

I am still new indeed I don't have much to say but i like the advice or information given to traders so that they can prepare for the day and the following day .

6 August 2026
CMTrading logo

Reply from CMTrading

Dear Rider,

Thank you for your feedback.

We are pleased to hear that, although you are still new to trading, you find the market advice and information provided useful in helping you prepare for the day ahead. Providing clear and relevant market insights to support informed trading decisions is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

Frustrated due to loss of my money

Frustrated due to loss of my money, lack of transparency and no help by the account manager. I started small and was pressured by the account manager to upgrade my account which,unfortunatelly,resulted into a total loss in a weekend. I am really sceptical about doing more depists to continie trading on the platform.

1 August 2026
CMTrading logo

Reply from CMTrading

Dear Janvier,

Thank you for your feedback.

We take your concerns regarding your trading experience, account activity, and losses seriously. Trading involves significant market risk, and losses can occur, particularly during periods of increased market volatility. Clients should make deposit and trading decisions based on their own assessment and risk tolerance, and no profit can be guaranteed.

Should you require further assistance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Since I have a new help in July

Since I have a new help in July, I have made good progress. Before him, the other person was of no help. Now I am happy with the trading

4 August 2026
CMTrading logo

Reply from CMTrading

Dear Jacqueline,

Thank you for taking the time to share your experience with CMTrading.

We're pleased to hear that you found our team to be helpful and always willing to assist. Providing excellent customer service and supporting our clients every step of the way is something we take great pride in.

If you ever have any questions or need further assistance, please feel free to reach out to us via LiveChat or email us at support@cmtrading.com. We're always happy to help.

Kind regards,
The CMTrading Team

Rated 2 out of 5 stars

I need some cash

I need some cash, I didn't expect it would take long before I get benefits, Polaris A1 is what I was interested in as advertised by Petrice Motsepe

4 August 2026
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Reply from CMTrading

Dear Moses,

Thank you for your feedback.

We understand that you were looking forward to seeing results soon after getting started. Trading is a journey that requires time, learning, and market participation, and results cannot be guaranteed. We also note your interest in Polaris AI and appreciate you sharing your expectations. Our team remains committed to providing the guidance and support you need as you continue your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

So good to join the trading platform

So good to join the trading platform. Very welcoming when joining. Need to improve on support services

31 July 2026
CMTrading logo

Reply from CMTrading

Dear Okware,

Thank you for taking the time to share your feedback about your experience with CMTrading.

We are delighted to hear that you found our onboarding process welcoming and that you are enjoying being part of our trading platform.

We also appreciate your comments regarding our support services. Customer feedback is invaluable to us, and we are continuously working to improve the quality and responsiveness of the support we provide.

If there is anything specific you need assistance with or if you would like to share additional details about your experience, please feel free to contact us at support@cmtrading.comor via LiveChat on our website. Our team will be happy to assist you.

Thank you once again for your feedback. We appreciate your trust in CMTrading and look forward to supporting you throughout your trading journey.

Kind regards,

The CMTrading Team

Rated 5 out of 5 stars

Your staff has a very good rapport

Your staff has a very good rapport, a good knowledge of the market and a genuine interest for my health and wealth.Keep up the spirit.

31 July 2026
CMTrading logo

Reply from CMTrading

Dear Newton,

Thank you for taking the time to share your wonderful feedback.

We're delighted to hear that you have had such a positive experience with our team. It’s especially rewarding to know that you appreciate our staff's professionalism, market knowledge, and genuine commitment to supporting both your trading journey and your overall well-being.

Your kind words are greatly appreciated and serve as encouragement for our team to continue delivering the highest level of service.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us via LiveChat or email us at support@cmtrading.com. We're always here to help.

Kind regards,
The CMTrading Team

Rated 4 out of 5 stars

Is my first time on this platform but…

Is my first time on this platform but the way they treated me was very wonderful .I’m hoping for the positive results

5 August 2026
CMTrading logo

Reply from CMTrading

Dear Davies,

Thank you for taking the time to share your feedback and for choosing CMTrading.

We're delighted to hear that your first experience with our platform has been a positive one and that you felt well treated by our team. Providing excellent service and support to our clients is one of our top priorities.

We appreciate your trust and look forward to supporting you throughout your trading journey. If you ever have any questions or need assistance, please don't hesitate to contact us via LiveChat or email us at support@cmtrading.com.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

So far so good no experience

So far so good no experience

5 August 2026
CMTrading logo

Reply from CMTrading

Dear Makutla,

Thank you for taking the time to share your feedback.

We're pleased to hear that your experience with CMTrading has been positive so far. We appreciate your trust and look forward to continuing to provide you with excellent service and support throughout your trading journey.

If you have any questions or need assistance at any time, please feel free to contact us via LiveChat or email us at support@cmtrading.com. Our team is always here to help.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

thepersonel is very helpful.they are…

thepersonel is very helpful.they are always willing to help.

5 August 2026
CMTrading logo

Reply from CMTrading

Dear Johannes,

Thank you for your kind words and for taking the time to share your experience with CMTrading.

We're pleased to hear that you found our team to be helpful and always willing to assist. Providing excellent customer service and supporting our clients every step of the way is something we take great pride in.

If you ever have any questions or need further assistance, please feel free to reach out to us via LiveChat or email us at support@cmtrading.com. We're always happy to help.

Kind regards,
The CMTrading Team

Rated 3 out of 5 stars

The Company has got a proper…

The Company has got a proper communication team that provide help and guidance about trading.

5 August 2026
CMTrading logo

Reply from CMTrading

Dear Yasir,

Thank you for taking the time to share your positive feedback. We’re delighted to hear that you had a good experience with our communication team and found their guidance and support helpful throughout your trading journey.

Providing responsive assistance and clear communication is a priority for us, and it's rewarding to know our team has met your expectations.

If you ever need any further assistance, please don't hesitate to contact us via LiveChat or email us at support@cmtrading.com. We're always here to help.

Kind regards,
The CMTrading Team

Rated 5 out of 5 stars

The continuous updates and motivation…

The continuous updates and motivation is more than appreciated

4 August 2026
CMTrading logo

Reply from CMTrading

Dear Simelane,

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you appreciate the continuous updates and motivation provided by our team. We strive to keep our clients well-informed and supported throughout their trading journey, and it is rewarding to know that our efforts have made a positive difference to your experience.

Your feedback is greatly appreciated and encourages us to continue delivering the high standard of service our clients expect.

Should you ever have any questions or require further assistance, please feel free to contact us via LiveChat or email us at support@cmtrading.com. We are always happy to help.

Kind regards,

The CMTrading Team

Rated 5 out of 5 stars

Right from the time I filled the…

Right from the time I filled the request form for the trading I had 2 people, Michael and Temi call me to explain what was involved. At a point I was giving up because I thought it was an online scam but Temi.persuaded me to stay and start the investment.
Then came Mavern; he has been with me since and takes me through trading daily
He has an extraordinary patience.

31 July 2026
CMTrading logo

Reply from CMTrading

Dear Eleanor,

Thank you for taking the time to share your experience with CMTrading.

We are delighted to hear about your positive journey with us. We understand that starting with online trading can feel overwhelming, and we are pleased that our team was able to provide the guidance, reassurance, and support you needed throughout the process.

It is especially rewarding to know that the patience, professionalism, and dedication of our team have made such a positive impact on your trading experience. Feedback like yours motivates us to continue delivering the highest level of service to all our clients.

Thank you once again for choosing CMTrading. If you ever have any questions or require further assistance, please don't hesitate to contact us via LiveChat or email us at support@cmtrading.com. We look forward to continuing to support you on your trading journey.

Kind regards,

The CMTrading Team

Rated 5 out of 5 stars

Staff conduct

Staff conduct

30 July 2026
CMTrading logo

Reply from CMTrading

Dear Rammusi,

Thank you for taking the time to share your feedback regarding your experience with our staff.

We are delighted to hear that our team's professionalism and conduct made a positive impression. Providing courteous, knowledgeable, and attentive service is one of our top priorities, and your kind words are greatly appreciated.

Thank you for choosing CMTrading. Should you have any questions or require further assistance, please feel free to contact us via LiveChat or email us at support@cmtrading.com.

We are always happy to help.

Kind regards,

The CMTrading Team

Rated 4 out of 5 stars

I think that my contact made me feel…

I think that my contact made me feel good and that could really trust him

31 July 2026
CMTrading logo

Reply from CMTrading

Dear Alec,

Thank you for taking the time to share your experience with CMTrading.

We are delighted to hear that your contact made you feel comfortable and earned your trust. Building strong, trustworthy relationships with our clients is a priority, and it is rewarding to know that your experience reflected this commitment.

We truly appreciate your feedback and look forward to continuing to support you on your trading journey. Should you ever need any assistance, please don't hesitate to contact us via LiveChat or by email at support@cmtrading.com.

Kind regards,
The CMTrading Team

Rated 4 out of 5 stars

It’s early days just started as soon as…

It’s early days just started as soon as a can withdraw a wil believe!!

31 July 2026
CMTrading logo

Reply from CMTrading

Dear Dirk,

Thank you for your feedback.

We appreciate you sharing your initial impressions. As you have just started your trading journey, we understand that building confidence takes time. Withdrawal requests must be submitted by the client and, depending on the account status, will be reviewed in accordance with our procedures. We look forward to supporting you as you continue your experience with CMTrading.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

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