Using Microsoft software to run CMC is far superior to Google, Android and Mac . I like the idea of being able to use technicals displaying bull and bearish moves. Also love the patterns tab which tak... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Generally it's good, but I hope the app can give more options of order type such as let us use trailing stop order.
Company replied
Telephone support is important to me. I appreciate that CMC Markets pick up the phone, and that they are a longstanding UK business based in London. Sometimes when price moves fast, their feeds jitter... See more
Company replied
If i could give six stars i would happly. Everything about the platform is perfect for me. Did have a demo account. Went to a live account. Trading tools (like the pattern recognision and scanner) sav... See more
Company details
About CMC Markets
Written by the company
CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.
Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).
*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.
Contact info
133 Hounsditch, EC3A 7BX, London, United Kingdom
- +44 (0)20 7170 8200
- clientmanagement@cmcmarkets.co.uk
- www.cmcmarkets.com
4.2
Great
3K reviews
Asks customers to review
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Reply from CMC Markets
Hello and thank you for the five star review - we appreciate it!
Reply from CMC Markets
Hello Muhammad, thank you for your five-star review! We’re glad to hear you’re finding the platform straightforward to navigate and the products easy to understand. We really appreciate your support.
Reply from CMC Markets
Hello Aisha, thank you for this positive review - we appreciate it!
No complaints, happy customer
No complaints, no fuss - ease of use, less friction than more famous competing platforms. Look forward to using more products in future.
11 June 2026
Reply from CMC Markets
Hi Chris, thank you for taking the time to leave us a five-star review! We’re pleased to know your experience has been smooth and straightforward, and we appreciate your support as you continue exploring what CMC Markets has to offer.
Reply from CMC Markets
Hello Andrew, thank you for your five-star review and for being with CMC Markets for so many years! We truly appreciate your continued support and are pleased to hear you’ve had a positive experience with us.
Funding your account is difficult to…
Funding your account is difficult to process, it’s taking too long to process approximately more than two days. Also, modifiying your order especially stop loss and takes profit during ongoing trade.
10 June 2026
Reply from CMC Markets
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear that your funding is taking longer than expected and that modifying stop loss and take profit orders during an open trade has been frustrating. Please contact our UK client management team at clientmanagement@cmcmarkets.co.uk so we can look into both issues for you directly.
So glad I gave CMC a try
I moved from my old broker to CMC around two months ago and it's made a huge difference to my trading. Firstly, the performance metrics are very helpful, i could finally see which aspect of my trading needed the most work and where I was doing well. Secondly, the price+ scheme has saved me more than I thought in fees (which are already low) which is fantastic. Finally, the interest on my balance is that little bit of extra value from an already great offering. The only minor drawback was the live chat was hit and miss for me and it wasn't straightforward to sign up for Alpha which I was keen to set up quickly for obvious reasons.
10 June 2026
Reply from CMC Markets
Hello Samuel, thank you for taking the time to leave us a five-star review and for sharing such detailed feedback! We’re delighted to hear that the performance metrics, Price+ scheme and interest on your balance have all made a positive difference to your trading experience since moving to CMC Markets. We also appreciate you highlighting your experience with live chat and the Alpha sign-up process, as feedback like this helps us continue improving.
What a joke of an organisation
What a joke of an organisation. Atrocious customer service. Of course you cant complain about the customer service only leave a message which they NEVER respond to. You ask a query. Expecting a response but all they do is wrie it on the system without contacting you. Meanwhile you wait for the time critical response and when you ring up in frustration you find the answer was sitting there weeks ago. Absolutely astounding. You cant make it up. They ask for the name of a bank account so you send them a bank letter and transaction list with all this information and they say you must tell them in handwriting. Another time I provided information in writing and they would not action unless I verbalised the information. CMC has cost me thousands in the past two months but they wont close my account - 2.5 months so far. Their game is to earn interest on your money by stringing out closures as long as they can. Absolutely unconscionable onduct.
10 June 2026
Unprompted review
Reply from CMC Markets
Hello, thank you for your feedback. We’re sorry to hear about your experience.
In order for us to investigate this further and pass your concerns to the responsible team, could you please reply to our request for information with your full name, email address, phone number, and account details. Once we receive this, the relevant team will review your case and contact you directly.
Reply from CMC Markets
Hello Frank, thank you for the positive review - we appreciate it!
The trading platforms are great
The trading platforms are great. I enjoy using Tradingview. The withdrawals are fast. No issues encountered so far.
9 June 2026
Unprompted review
Reply from CMC Markets
Hello, thank you for your five-star review and for sharing your experience with us! We’re delighted to hear that you’re enjoying our trading platforms, that TradingView has been a positive part of your experience, and that your withdrawals have been processed quickly. It’s great to know everything has been running smoothly so far.
Reply from CMC Markets
Hello Charles, thank you for your five-star review! We’re pleased to hear that you find the platform easy to use, flexible, and that the tuition area has been valuable for you.
Reply from CMC Markets
Hello, thank you for your five-star review and for your continued support over the years! We’re delighted to know you’ve had such a positive experience with CMC Markets.
Trying unsuccessfully to withdrawal cash
I have been trying to get someone at CMC Markets to address my account and was told my account was linked so that I could withdraw money. I am still waiting. Not very trustworthy, too many talkers, not enough workers. Tried with another employee, he was impatient, and had terrible listening skills. I’m still not successful.
4 June 2026
Reply from CMC Markets
Hi Austin, thank you for your feedback. We’re sorry to hear about your experience. We take concerns like this seriously, and your feedback has been forwarded to the responsible team for review. They will contact you directly to follow up on this matter.
Platform is great
Platform is great , customer service is excellent and time efficient that never fails
25 May 2026
Unprompted review
Reply from CMC Markets
Hello, thank you for your five-star review! We’re very pleased to know you’ve had such a positive experience with both our platform and support team, and we truly appreciate you taking the time to share your feedback.
the app seems very outdated and is…
the app seems very outdated and is complicated.
you do your screen layout etc... make it look nice, nect time you log in, windows out place & size, have to rearrange everything again.
or im missing something obviously but website and phone app are not use friendly.
5 June 2026
Reply from CMC Markets
Hello Dan and thank you for taking the time to share your feedback with us.
We’re sorry to hear the platform has felt outdated and complicated to use, particularly when it comes to screen layouts and usability across desktop, web, and mobile. Your feedback is valuable and helps us understand where we need to improve.
Reply from CMC Markets
Hello, thank you for taking the time to leave us a four-star review. We appreciate your feedback and your suggestion around offering options trading 24/5, as insights like this help us continue improving our platform and services.
So far I have had a very positive…
So far I have had a very positive experience with CMC Markets from a trading and customer service experience perspective.
4 June 2026
Reply from CMC Markets
Hello and thank you for taking the time to leave us a five-star review! We’re delighted to hear that your experience with both our trading services and customer support has been so positive.
Overall review
Great that I have a personal account open in person to help me along the initial stages.
4 June 2026
Reply from CMC Markets
We are glad our in-person support helped you get started. We appreciate your feedback!
Reply from CMC Markets
Hi Michael, thank you for this five-star review - we appreciate it! :)
low and fixed spreads
low and fixed spreads. you can open a position at an extremely low cost of 0.01pence ( great for new traders). great platform with all the tools you need
4 June 2026
Reply from CMC Markets
Hello and thank you for the lovely feedback! It’s great to hear you’re finding the platform easy to get started with and well equipped for trading.
We really appreciate your support.
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