CLUB 1984. Reviews 

502
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the amazing clothing quality, stylish designs, and delightful packaging that makes unboxing an absolute pleasure. People often mention that the customer support team is exceptionally helpful, friendly, and quick to resolve order issues. Some reviewers were not happy with unexpected delivery delays, missing shipping confirmations, and long waiting times. A few other people also felt that certain items had notable sizing inconsistencies, making clothes either significantly too large or too small. Some customers additionally noted occasional stock errors or expressed disappointment with the contents of random surprise boxes.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great fabric quality, amazing... See more

Quality

Consumers find quality to be extremely satisfactory, praising the heavy, premium materials and great designs.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the team,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the speedy arrival and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more

Company replied

Rated 5 out of 5 stars

I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an upda... See more

Rated 5 out of 5 stars

From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable an... See more

Rated 5 out of 5 stars

TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE *** Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 198... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Contemporary menswear, Limited drops available monthly.


Contact info

3.8

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(502)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

TOP QUALITY CLOTHES MORE IMPORTANTLY…

TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE ***

Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 1984 but the courier. However Sara at the customer service could not have been more helpful, and rescued it by sending a replacement rapidly.
Can’t recommend highly enough, and nice to be able to buy top quality with ABSOLUTE PIECE OF MIND.

Will definitely definitely be using again.

8 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thank you for sharing Steven.

Rated 5 out of 5 stars

Super Quick Resolution

Reached out to the customer service after my most recent order had an item missing. Great customer service experience provided by Sara, resolving the query/issue very quickly and getting the missing item shipped out ASAP.

3 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks for sharing your experience with the community Yaw.

Rated 5 out of 5 stars

I have been buying from Club1984 for a…

I have been buying from Club1984 for a few years now and the quality of the clothes has always been amazing. On my most recent order an item was missing and it looked as though the package had been opened and resealed. I reached out and the customer service was amazing with a replacement being shipped right away. Would highly recommend.

1 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks for sharing your experience with the community Harry. See you in the next drop!

Rated 1 out of 5 stars

Additional hidden import fees

Paid 155€ for ‘free shipping’ for 3 shirts, just to get notified I needed to pay an additional 55€ for import costs. Is this shit imported from planet Mars?…

3 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hi Jaime. Thank you for your msg. We totally understand the frustration of taxes and duties. Sadly we cannot influence the governmental/border policies of your country. We explain on our site that their could be a fee, but we're not able to calculate or estimate what that maybe. These costs are always the responsibliity of the customer. We understand your frustration, but hope you love the product and we'll see you on a future drop. All the best. Have a great Christmas.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, my parcel was left outside my house and taken due to the evri driver and they gave me a full refund. Very helpful.

3 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Hi Josh. We're always willing to help. Thank you for leaving the review. See you in the next drop.

Rated 5 out of 5 stars

The overjacket was really nice and good…

The overjacket was really nice and good quality. But sadly it was too small so i recommend order one size larger..
The customer service was so good and helpfull and i sended it back to them with No Problem! So thanks again for the good Support and see you next time when i Order 👍

3 December 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thanks for sharing your experince Luca.

Rated 5 out of 5 stars

Legend of Order Patience - Customer Service Done Right by Sara

I recently had an exchange with Sara from the Customer Care Team that honestly deserves its own award. After what I can only describe as "accidentally ordering the right size" (yes, that's going on my resume), Sara's response was so perfectly witty and human that it genuinely made my day.
This is what exceptional customer service looks like: someone who not only solves your problem but also makes the entire experience enjoyable. Sara's messages were warm, funny, and showed genuine care, not the robotic, copy-paste responses you usually get. She turned a simple customer inquiry into an actual conversation that left me smiling.
It's rare to encounter customer service that feels this authentic and fun. Sara has clearly mastered the art of being both professional and personable, and it shows in every interaction. The fact that she took the time to craft thoughtful, personalized responses shows how much Club 1984 values their customers.
If you're wondering whether to shop here, just do it. And if you're lucky enough to interact with Sara, you're in for a treat. This is the kind of customer experience that turns one-time buyers into loyal customers.

Thanks for making customer service feel human again, Sara. You're genuinely awesome at what you do.

27 November 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Sara is fantastic, we really value great customer service at Club. Thank you for sharing your experience.

Rated 1 out of 5 stars

Cap quality is a total rip off!

Cap quality is a total rip off!

Just received my Saints cap it’s it is terrible quality. No structure to the crown of the cap at all. Not what seems to be displayed on the web site. Be warned do not buy! Design it great quality is through the floor!!

29 November 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Sorry to hear this John. Please reach out to customer service and we'll get this resolved for you.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Dealt with my issue straight away which I am very thankful for. Will be purchasing more items in the future for sure ✔️

28 November 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

See you in the next drop Hugh!

Rated 5 out of 5 stars

Great support

I had some problems with the delivery because of other companies' fault. The support was really great to solve all the problems I had.

10 November 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Sorry you encountered this...happy to help you resolve. See you in the next drop Thiago!

Rated 5 out of 5 stars

From start to finish my experience has…

From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable and the pricing is fair. The packaging on the items aswell is beyond satisfactory, even sending a poster card from my favourite movie the wolf of wall street. I will be ordering again. Only down side that I will discuss is that the fits are quite large so I’d definitely down size.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellence in All Areas

Firstly, the brand does very classy designs & clothing and the materials they use are so top quality, easily in my top 3 brands (Probably no. 1 according to my bank statement) !!!

Secondly, the customer service when inquiring about an order or any other general inquiry is exemplary. Very pleasant & useful... they just offer all round excellent service in all areas (special shout out to Sara for this one).

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Top Service

Unfortunately, I can't rate Club 1984's products. For whatever reason, according to DHL, the address was probably transmitted incorrectly by the British postal service. For this reason, I can only rate Club 1984's customer service. Here, I can only say, "It couldn't be better." Top-notch service with extremely quick responses and solutions. I would love to experience such service in Germany.

3 September 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Sorry to hear you encountered some problems with DHL. Glad that Sara was able to resolve for you.

Rated 5 out of 5 stars

Honestly my favourite brand the quality…

Honestly my favourite brand the quality is better than most high end designer the customer service is amazing I accidentally ordered a t-shirt that I had already bought previously in my last order sent them a email and they changed the t-shirt to a different one for no extra cost if ur not shopping with these guys ur doing something wrong best in the game right now

2 September 2025
Unprompted review
CLUB 1984. logo

Reply from CLUB 1984.

Thats a brilliant review. Thanks Eddie

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