Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more
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Contemporary menswear, Limited drops available monthly.
Unit 7 Mandale park , NE29 6XZ, Newcastle, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 2 weeks
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Stay away and do not bother to buy anything, even sale items.
Item colour just keeps running. Washed as recommended and the the navy just keeps running into the white sleeves. The top is now ruined.
Really disappointed with the product. I ordered the San Lorenzo Hoodie in Black, and while it looks amazing online, the quality is poor and it feels like a cheap import.
The most disappointing thing, however, is the sizing. It’s absolutely shocking. I ordered a Small, but it’s easily closer to a Large. The fit is nowhere near what would be expected, and as a result it’s completely unwearable for me.
Very poor customer service, I have tried multiple times with no response.
Product has not turned up, might have to contact bank and request my money back.
Worst customer service ever, infact it’s non existent, numerous emails for a returns form with zero response. Pray you get your order/fit correct or you’ll be stuck with it.
The quality and shape of their Tee’s are outstanding, I would also like to mention Sara from support who was very helpful with my experience with the business.
Ordered the tracksuit, jacket came with some form of iron burn mark on it. After informing them they completely ignored me (message says read on Instagram) and never emailed back. 2 weeks later still waiting.
Just another business that takes your money and doesn't care
Made an order almost 2 weeks ago. Status is still processing with no updates. Very poor communication from CS team. Only 1 reply with the words “soon”. Very bad customer experience
First order somehow the delivery address was wrong and I contacted straight away via email, heard back from Sara and she manually updated it and got my order to the correct address and love the clothes :)
Fantastic customer service and love the products!
I had a problem with one of the garments which the team resolved really quickly!
Really cool stuff and will definitely be using them more.
The support were a great help sorting an issue I had, fast replies and made it easy
Quality of clothing is extremely good
Exceptional Brand & High Quality - Fast Shipping! UK to USA in lightning speed. Highly Recommended! Great customer service also when you need them.
First time ordering and very impressed with the quality of the hoodie and speed of delivery.
I don't tend to leave reviews but I had a customer service query that Sara helped me with and the response was incredibly fast and understanding and will result in me certainly ordering from them again. Great service.
Ordered a jumper. Came quick which is good. But I’ve been emailing the address given on the site to process a refund but haven’t received a response. It’s been over a week and two emails have been sent and still nothing. I’m most likely going to be out of pocket now with a jumper I can’t wear.
Fantastic brand! The quality of material and designs are amazing. The team are super supportive and always on hand to help in a timely manner. I have had to return/exchange a few items over the last 2 years as my son has been between sizing. This has always been easy and straightforward. Exchanges happen quickly and refunds are within policy timelines.
I can not recommend this brand enough and will continue to shop with them
Ordered from here about 4 times now, not a single complaint. The pieces are sized well and keep their quality over time. From the marketing, to the product, to Sara at customer service - everything about the company is impressive. Would definitely recommend.
I’ve been a customer for a few years now and I’ve never been disappointed with the quality of the products I’ve received. Unfortunately, for the first time one of the items I ordered was defective. After contacting customer support, they replied very quickly (within less than 24 hours), listened to my issue and offered a replacement solution.
This level of efficiency is really appreciated and shows that they genuinely do their best to ensure their customers are satisfied.
I had submitted a return which I was concerned would not get processed by the returns team at Club 1984. Sara was on hand to give clarity on any concerns I had and process anything where required. I can't thank her enough for help throughout the process. Will happily shop here again.
Had a small issue which was sorted quickly thanks T shirt is great quality
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