Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.
Unit 12 Alder Hills Industrial Estate, BH12 4AR, Poole, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchase as described and so far absolutely delighted with it,. despatched and packaged well.
I ordered good condition pixel 9 pro and got an excellent condition screen and with only two little wear marks (two spots) on the bottom of the phone (not screen). Phone works great. I'm pleased.
Excellent service, fast delivery, phone as described and working well. Highly recommended
They list an item with a large "In Stock" checkmark, take your money, then email you the next day cancelling as "out of stock".
Considering this is on an SSD, which apparently are going up in price everywhere due to shortages and people are reselling for stupid amounts, I'm not sure I particularly trust that.
I recommend avoiding, esp. if you want reliability in what you are paying for to not get cancelled out of the blue.
Was a little wary since some reviews said orders tended to get cancelled, but mine went through fine. Good price, quick delivery and happy with the condition of my refurbished phone. I went for "good", a few small scratches, nothing really noticeable.
I have used Clove, a few times now for the supply of mobile Unlocked phones, and I am always pleased with the phones, and they arrive promptly to my address in Guernsey, Channel Islands.
DO!!! NOT!!! USE!!!
Shocking.
Should have just looked at the reviews.
I bought 2 iPads, they arrived and in fantastic condition. Little did I know I had been scammed and the iPad just died. Took it to Cambridge Apple Store and they said it’s beyond repairing at this point and the logic board is damaged. Not something a 5 year old can do. 15 months I have had this, only been turned on for less than 12 as it was a Christmas gift. They have just ignored my email. I will be going through every option I can to get this company stopped. Apple are saying this isn’t the first time they have been left to deal with there scams. Awful service. This should never ever of been given out to a paying customer. I am gutted.
Not sure why they are spamming me with christmas shopping ads. But they are. Asked them to stop, complete radio silence as they send more and more.
Unserious marketting suggest unserious company.
I never purchased anything but they opted to spam me with ad emails even after I contacted them to stop.
If not a scam company then at least they do not care about their users or preferences. Unsolicited spam ads is Not a good look and should be Shamed.
Clear information on payment and shipping process. Super fast delivery to Canada only 3 days. Love my new Fairphone. 10/10 all around.
Made an order from Canada, and the process was painless amd easy, with good tracking through Shopify's Shop service (though well, it's Shopify). Docking 1 star cause I was rather confused and couldn't really find what would constitute a receipt, so Shop's Order Summary would have to do.
Have been buying phones from Clove for years. Service has always been great, with good prices and a prompt turnaround for orders. Still very happy to do business with them!
Purchased a Fairphone 6 to be shipped to Canada. Company was great to deal with - good communication, provided accurate tracking information, and information on shipping internationally. Fast Delivery. Deal with this company with confidence. (and phone works great in Canada!)
Changed my mind about my order got in touch they actually refunded me in full and postage so was buzzing about that thanks guys
Very pleased with purchase, good communication and quick delivery. Would recommend.
I placed an order and 2 days later I got a dispatch email and 1 minute after another to say my order had been refunded. I email the company twice to see what was going on and no reply both times. Dont recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.