Clockwork Removals and Storage Reviews 

response level, clarity, and delivery execution

Team is very reliable. They got our office move request very swiftly. All is arranged and organised timely. We look to get Clockwork engaged in future moves.

Alan and the team were great from start to finish. They made the whole move completely hassle free and were friendly, efficient, and professional throughout. Everything was handled with care, and the process felt smooth and well organised. Would definitely recommend!

I really appreciated the communication from requesting a quote all the way to signing that everything had been moved. It was helpful to have an initial visit to get an accurate estimate of the amount being moved so there were no surprises on the day. The two ‘Jamies’ who did my move showed up promptly and made me feel really comfortable and safe. They had everything loaded securely within an hour (including dismantling my bed) despite the fact I was still cleaning around them! Our timing was magic getting to the new home and again everything was in the house and bed made up within the hour. They were conscious to ask me if I wanted boxes in specific rooms and made a point of taking heavier items upstairs for me.
Made the day so much less stressful for me having a couple of calm presences - thank you!

We contract Clockremolvals and Storage we contract the Insurance for eventual issues and they damage our new fridge and said it’s our fault because we packaged……unbelievable

The guys were great, professional and helpful.

The communication and process was simple but effective.

Great service! On time,very helpful and efficient. Nothing was too much trouble.

EXCELLENT SERVICE AND SO PROFESSIONAL AND EXTREMELY GOOD VALUE FOR MONEY. NOTHING WAS TOO MUCH TROUBLE. MOVING HOME IS ALWAYS STRESSFUL BUT CLOCKWORK MADE EVERYTHING SO EASY AND STRESS FREE . THOROUGHLY RECOMMENDED THIS COMPANY 👌 👏 👍

Excellent staff, nothing too difficult for them, very smooth move, highly recommend

The team were hardworking and careful with my removal

Everything was a positive about this company - the guys doing the hard graft were professional, punctual, efficient and pleasant. Not a single thing was damaged. Other staff were helpful and easy to deal with too. Pricing was competitive and the whole thing went - as you would hope - like clockwork! Would not hesitate to recommend Clockwork if moving house.

Great communication from the office team.
Everything arrived in one piece with a smile !

have used Clockwork twice and both times they were professional courteous and well versed on storage and packing

Great company brilliant 2guys who move ed us from Sheffield to Derby all the staff from the office to the Boss were great made our move easy

Absolutely fantastic from start to finish the guys work so hard not one thing got broken in the move or scratched ,cannot recommend them enough.

Great team moved us with no issues. The movers worked quickly and carefully and placed all items in appropriate rooms on unloading.

Great service. Removal chaps very helpful. Nothing too much trouble.

The team were amazing from beginning to end. Able to accommodate a relatively late booking, arrived very promptly on the day and said ‘you can sit back and relax and we’ll sort this’. Great communication and friendly team on the day, nothing lost or broken, and all competitively priced. Can’t recommend highly enough! Thanks to the team for making - what could have been a very stressful day - a breeze.

Excellent service first class job. Would definetley reccomend to anyone thinking of moving.

Received a very disappointing removal and storage service in London. Removal men said my clothing that needed hung would be hung up while in storage (for 5months). On receiving my things after 5months in Clockworks storage, the clothes were both damp and creased beyond use.
I contacted Clockwork and was informed the relevant staff had already been let go due to not meeting standards. However Clockwork are not willing to take any responsibility for their poor/lack of service storing my clothes. After spending thousands of pounds they will offer me £40 as goodwill.
They will not pay the cost of drycleaning the clothes. I appreciate accidents can happen/poor staffing but their lack of approach to rectifying this is disappointing.
Additionally the second set of removal men rebuilt my bed and damaged it.
Very disappointing considering they were happy to take thousands of pounds of my money.
Was recommended them by an influencer neighbour who received their services for free. Disappointing they let down paying customers.
No complaints process available.