Clockwork Pharmacy Ltd Reviews 

9
TrustScore 2 out of 5

2.1

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Company details

  1. Health & Medical

Information provided by various external sources

Clockwork Pharmacy is one of the UK’s leading mail order online internet chemist and pharmacy chains, providing great value health and beauty products via our in-store pharmacy branches or our fast and discreet Chemist mail order service direct to your door.


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2.1

Poor

TrustScore 2 out of 5

9 reviews

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2.1

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(9)

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Rated 1 out of 5 stars

I took a vulnerable adult for a…

I took a vulnerable adult for a vaccination with Clockwork pharmacy in Deal Kent. Found the front line staff very rude, passive aggressive, a bit Karen in fact. Very quick to tell you what they couldn’t do for you. That typical small town office mentality. We had a little hiccup in our booking and most of the staff jumped on us verbally like a pack of wolves. It felt quite bullying and intimidating, in fact. The Wolfpack leader was a chubby, she had short grey hair and wore glasses. She came across as very militant.

There is no excuse for poor customer care, especially making the patient feel quite vulnerable and intimidated. I worked in A and E for 10 years and no matter how stressful it, got I and others always managed to smile and treat others with compassion. The world is in a bad place right now and a smile goes a long way. It takes more muscles to smile than to frown.

Hope this can be taken forward.

We shall not be returning to this den of negativity.

Sort it out Clockwork.

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

I went in for vaccinations and a few things for a trip. Always super helpful, great customer service take time to listen and Very knowledgable, would recommend :)

19 November 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service: walked in to enquire about travel vaccinations, and they sorted me out there and then. Staff were both knowledgeable and friendly. Would definitely recommend!

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Great service, very reliable!

I live in the US and have had excellent service from Clockwork Pharmacy. Shipping is prompt and the items always arrive in perfect condition. Absolutely no complaints and would highly recommend.

31 July 2012
Unprompted review

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