I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am new here, I don't know how this site is working but I believe that this site can definitely give me some gift, if it doesn't happen then this site is nothing special for me.
No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more
Company replied
I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.
Company replied
Company details
Written by the company
A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn
Contact info
United Kingdom
- support@clickasnap.com
- www.clickasnap.com
3.4
Average
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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I didn't think I'd have to pay a…
I didn't think I'd have to pay a subscription... Anyway I love the idea
1 February 2026
Reply from clickasnap
Hi David,
Thank you for your feedback!
We do offer a free trial so that everyone can explore the platform and see how it works before committing to a subscription but also a free account is available also, you do not need to pay to be a part of our community! If you would like further information please reach out to support at support@clickasnap.com where our team is on hand to help.
Kind regards
Katy, Customer Care Team
I love the fact that i can earn extra…
I love the fact that i can earn extra money while still working 8-5
1 February 2026
Easy to use and user friendly
Easy to use and user friendly
Hope would get paid decently
1 February 2026
Reply from clickasnap
Hi Chaitanya,
Thank you for leaving your feedback and welcome to our community.
if you have any questions about how the paid per view feature works or how to get the most from your subscription then out team are always on hand for support or guidance, you can reach us at anytime via support@clickasnap.com.
Kind regards
Katy Customer Care Team
No doubt company is great,but some…
No doubt company is great,but some processes should be better and easy like tags and title options
Because we are unable to upload any photos without unwanted tags,and no option to post and it's can bore to any person
Thanks
Regards
Khalid
21 January 2026
Reply from clickasnap
Hi Khalid,
Thanks for your feedback.
Tags on clickasnap are completely optional, and you are not required to use them when uploading your photos.
If you’re experiencing any issues during the upload process, we recommend getting in touch with our support team, who will be happy to guide you through it step by step. You can reach them at support@clickasnap.com where they will will be happy to help!
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi Nazishahmad,
Thank you for leaving us a review!
Feedback is important for us to grow and helps us to refine a community that welcomes all kind of photographers from amateur to professional so we are really please to hear you are enjoying the app and would recommended us to your fellow students!
If you need any guidance or support with your account, you can reach us at anytime via support@clickasnap.com!
Kind regards
Katy Customer Care team
Reply from clickasnap
Hi Abhaydhar,
Thanks for the suggestion. Upload limits help us ensure image quality, prevent photo spamming, and protect the integrity of the clickasnap community. We offer both monthly and annual membership options for members who want higher upload allowances.
If you need further guidance then our support team are on hand to help at anytime. You can reach us at support@clickasnap.com
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi Ansh,
Thank you for leaving us a review.
Its great to know that you are enjoying the clickasnap community and we grateful to have you be apart of our ever growing platform!
Kind regards
Katy, Customer Care Team
I just recently upgraded to a premium …
They actually fixed the problem
20 January 2026
Unprompted review
Reply from clickasnap
Hi Joseph,
We’re really sorry for the frustration this situation caused and completely understand how confusing and upsetting it must have been to see your account revert to a Free profile after upgrading.
After reviewing your account in detail and the communication you have had with out support team, I can see that they identified that multiple past subscriptions with failed payment attempts caused our system to trigger an automatic cancellation when an earlier retry also failed. Unfortunately, this resulted in your membership temporarily reverting to Free, despite a successful recent payment.
Our support team investigated this as soon as it was raised and provided a full explanation, along with a goodwill credit to your next withdrawal to compensate for the inconvenience. We’ve also noted the account to ensure this is handled smoothly going forward.
We genuinely apologise for the disruption and appreciate your patience while we worked to resolve it. If you have any further questions or need assistance, our support team is always happy to help.
Kind regards,
Katy, Customer Care Team
Everything is fine with it but please…
Everything is fine with it but please put more than one withdrawal options
21 January 2026
Reply from clickasnap
Hi Cherry,
Thank you for your feedback — we’re glad to hear everything else is working well for you.
We really appreciate the suggestion regarding additional withdrawal options. It’s something our team is actively reviewing, and feedback like yours helps us prioritise future improvements to the platform.
Thanks again for taking the time to share your thoughts, and please don’t hesitate to reach out to our support team if you need any assistance
Kind regards
Katy, Customer Care team
Beautifull!
21 January 2026
Reply from clickasnap
Hi Ana-Maria,
Thank you for taking the time to leave a review with us, we really appreciate it!
Wishing you all the best with your clickasnap journey.
Kind regards
Katy, Customer Care Team.
Katie
Reply from clickasnap
Hi Aliraza,
Thank you for your review!
We are really pleased to hear you are enjoying clickasnap so far and we are super pleased to have you as part of our ever growing photography community!
Kind regards
Katy, Customer Care Team
It's very easy if you follow the steps…
It's very easy if you follow the steps u need to follow.
20 January 2026
Reply from clickasnap
Hi Mzvee,
Thank you for leaving your feedback, its great to know that you have found our steps easy to follow. We look forward to seeing you share your work with the clickasnap community.
Kind regards,
Katy, Customer Care Team
Reply from clickasnap
Hi Jeffrey,
Welcome to the community thank you for taking the time to leave a review!
We are really pleased to hear that you have been having a nice time exploring all of the features of clickasnap, keep sharing your work and engaging with the community to ensure you get the best results!
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi Cj,
Thank you for taking the time to leave a review.
We would like for you you to reach out to us in support so that we can understand the issue you are experiencing and offer some assistance where needed. Please contact us at support@clickasnap.com where a member of the team is ready to help.
Kind regards
Katy, Customer Care Team.
I don't have anymore issues with…
I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave mer time consuming advice on how to fix the problem when the problem is whomever does their website. It was all about putting my photos into my folders.
8 December 2024
Reply from clickasnap
Hi Larry,
Thank you for sharing your experience. We’re genuinely sorry to hear that you were frustrated with the issues you encountered on our platform. We strive to provide helpful and accurate support, and we regret that you felt our guidance did not resolve the problem.
We’d like to understand the issue fully and help get it sorted for you. Please contact our support team at support@clickasnap.com
, where a member of our team is on standby and ready to assist.
Kind regards
Katy
Customer Care Team
Only one picture allowed and it's all…
Only one picture allowed and it's all about $$$
1 December 2025
Reply from clickasnap
Hi Champ,
Thank you for your message. On a free account, users are limited to one picture per week. This limit helps maintain the integrity of the platform and ensures a fair experience for all members.
If you’d like to experience unlimited uploads, you can sign up for a Pro trial at any time. All paid membership tiers offer unlimited photo uploads, giving you full access to the platform without restrictions. The free trial is a great way to explore ClickASnap and see how it works before committing to a paid subscription.
We hope this helps clarify things, and we’re here to answer any further questions you may have!
Kind regards,
Katy,
Customer Care Team
It was good so far we will see.
2 December 2025
Reply from clickasnap
Hi Penny,
Thank you for taking the time to leave a review.
We are pleased to hear that you are enjoying the platform and community so far.
Kind regards
Katy
Customer Care Team
Reply from clickasnap
Hi Mateo,
Thank you for your feedback! We understand that gaining recognition for your images can take time. We encourage you to make the most of the community features—engaging with threads, browsing and joining discussions on images you like, and sharing your work via external links are just a few ways to help grow your profile and get the recognition your images deserve.
Even though you’ve only been with us for a short time, actively participating in the community is a great place to start. We really appreciate you being part of our platform and sharing your work!
Kind regards,
Katy,
Customer Care Team
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