Cleartone Communications Limited Reviews 

225
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff for making the entire account setup process smooth, seamless, and efficient while providing exceptionally clear and professional explanations. Consumers truly love the highly reliable business phone system, noting that the platform is very easy to use and daily office communications run smoothly. However, some people mentioned experiencing frustrating communication gaps, prolonged delays in getting customer support responses, and an overall lack of proper follow-up. A few reviewers also noted occasional technical connection troubles, difficulties with service continuity over time, or challenges when trying to transfer phone numbers.

What people talk about most

Service

People report positive experiences with service, highlighting fast setups and helpful staff. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable during their interactions. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Cleartone now for 3 years and we've been really happy with the service provided. Whenever a tech issue arises with our comms systems the team are very helpful and responsive. Highly recom... See more

Company replied

Rated 5 out of 5 stars

We have used for a couple years now, no complaints! Excellent customer service, truly care and want to see you and are business succeed. Thank you cleartone communications!

Company replied

Rated 5 out of 5 stars

We’ve been using Cleartone for our business phone number service for three years and couldn’t be happier. The setup was smooth, support has always been quick and professional. Highly recommend.

Company replied

Rated 5 out of 5 stars

Great service for a business landline number. Connects to mobile phone and very easy to take work calls when out and about. Thanks to David for always sorting a good deal each year we renew.


Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Cleartone specialise in Virtual Numbers which can be linked to any Landline or Mobile Worldwide. Local and National Virtual Numbers Available.


Contact info

4.0

Great

TrustScore 4 out of 5

225 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(225)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward service

Really simple and clear communication. Helped me set up a 0800 number and explained how everything worked, including a test call to try it out. Offered a discounted rate to get me started. Courteous, helpful staff with no fuss.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Naser really did his research before…

Naser really did his research before approaching me and it's really refreshing to see that a business takes the time to understand your own business before coming to my own, to demonstrate they can add value. He's a very competent individual.

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Phone line for my company

I recently set up my own company and was contacted very promptly after registration to ask if I wanted to have a business phone line and website set up for me. I went for a London prefix phone (to be forwarded to my personal mobile) and was handled very smoothly, including a personalised recorded voicemail message. Was a pleasure dealing with them and good value for money.

24 October 2021
Unprompted review
Rated 5 out of 5 stars

I don't leave reviews often but since…

I don't leave reviews often but since being a customer of Cleartone they have always been very easy to deal with.

Franchesca has always been on hand to resolve any issues very promptly.

The features we get for the price we pay is amazing compared to other competitors on the market. I would recommend cleartone to anyone looking for a professional service for their business.

20 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent features and service

If you are looking for a virtual UK number, Cleartone have an amazing service with tailored benefits, that is very efficient! The team are so friendly and very informed. Highly recommend them!

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I would highly recommend Cleartone. I have been a customer for 2 years and remember at the time of taking this service I was worried I’d forget to renew and would lose the number. No need to worry, I have had some email reminders and a call today and
I have just renewed for a further 3 years.

Plus, great service from David Raymond!

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Very clear and helpful advice - excellent product information, tailored to business needs. Friendly, knowledgeable staff. Thank you !

24 June 2021
Unprompted review
Rated 5 out of 5 stars

David and his very friendly colleague…

David and his very friendly colleague Franchesca made the process of setting up a Business Phone Number ridicuously Stress Free :-)
They were an absolute P_L_E_A_S_U_R_E 2 Work With. And I highly highly HIGHLY recommend them.
...Thank you once again for everything you have done for me to date.

Written with love;

From The TDP Team (TTT). Who are not just Breaking the Stigma of those 2 words "Mental Health". But ABSO-FRIGGIN-LOOT-LEE Smashing the Wall of Mental Health once and for all.

From Thedancinparamedic (All 1 word. Dancing spelt without the G)
- Found on Utube, IG, Twitt-er & Linkd-In.

xxx
xx
x

Have a Gr8 day every1 :-)

16 April 2021
Unprompted review

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