Having an issue obtaining a third box for my new CLAX Trolley on line I contacted you directly and fortunately I spoke to Michelle. She was extremely pleasant and knowledgeable and sorted out not only... See more
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No delivery after two weeks (3-5 working days advertised). App claimed delivery, but it wasn't delivered. Customer service phone on voicemail. Facebook chat directed to a German email address. Custome... See more
I purchased this to ease supermarket home deliveries given plastic bags no longer available The Clax Trolley made transporting from entrance to kitchen easy. It has 'Rolls Royce'quality,really sturd... See more
Great for taking my baked goods to customers and the local Country Market. I don’t need to worry about using a car or parking as it’s not too far. The only thing that could make it better for me would... See more
Company replied
Company details
Information provided by various external sources
Making life easier through innovation
Contact info
Unit 2 Watford Metro Centre, WD18 9SS, Watford, United Kingdom
- +44 1923 937 775
- info@claxtrolley.com
- www.claxtrolley.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Great customer service
Great customer service. I had a bit of difficulty with ordering but the team at the office sorted it right out. Will definitely shop with them again.
Dreadful customer service
No delivery after two weeks (3-5 working days advertised). App claimed delivery, but it wasn't delivered. Customer service phone on voicemail. Facebook chat directed to a German email address. Customer chat on website not manned by humans- just AI promising delivery in MARCH! (It is currently September.)
Ordered wheel on 23 august it’s now 5th…
Ordered wheel on 23 august it’s now 5th September still no wheel but have had to requests for feedback
AMAZING PURCHASE
The best purchase I ever made buying one over a year ago. I have difficulty walking from two broken vertebrae and this is my sole mate. Without it my leg collapses and I have had terrible falls. This trolly keeps me safe and lets me get out. I just love it
Great product
Great product! Durable and excellent quality. Trolley and box easy to fold and collapse - a no brainer! A definite space-saver especially for someone like me who lives in an apartment. Wheels are easy to store with the trolley if not in use. A bit heavy for me as a small woman to lift unto the boot of my car but as expected of it being made of sturdy materials. I suppose it’s not meant to be lifted always but pushed, so all good. Expensive but durable for long term heavy use. Overall, I am content with my purchase. Lastly, the item was delivered fast.
Love the fact I can take my own trolly…
Love the fact I can take my own trolly to the supermarket and not have to go looking for one.
Went to use it for the first time today and noticed the elastic underneath, which holds the basket in place has come out one end 🫤
Great trolley
Great trolley, easy to use, light weight.
Great customer service.speedy delivery
Would recommend
Easy to navigate website and the trolleys are sturdy and easy to use. Would recommend to others.
Thanks 👍
Sturdy and useful trolley
Very slow delivery
Very slow delivery, lack of communication. Because of this I had to order a new trolley from amazon.
Excellent service received the new…
Excellent service received the new handle within 24 hours.
Absolutely love this Trolley so robust…
Absolutely love this Trolley so robust and easy to use. I also really appreciate you guys getting it to me in time for an event for which it was sorely needed.
Hello
Hello, i have received my cart without the push buttons for the small wheels ( wheels keep falling)
Delivered the next day and kept updated…
Delivered the next day and kept updated at all times.
Used one at work for years
Used one of these trollies at work for years and had to get one for home. Really robust, easy to assemble and pack away and well designed. I just wish they hadn't run out of pink accent ones. I'd really recommend one for anyone like me who can't carry much or lift heavy weights.
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