I did my hair transplant in end of September the service is excellent staff was very cooperative specially salman. Waiting for my hair grow result.
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Beşyol Mahallesi Çimen Sokak No:21, 34295, Küçükçekmece, Turkey
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My partner got the hair transplant done in Class hair, Istanbul in Turkey Sep 2024. We had the most frightening experience as one of the incompetent nurse stuck an 7 cm long needle while injecting Lignocaine. It is quite unfortunate that we don’t understand the language. No body informed us that this has happened. Translator was not giving proper information, he was lying and covering up the mistake and said that “there is a fluid accumulation”. Head of the nurse and another head of the clinic took us to Coolest clinic in the middle of the night, another doggy clinic, the doctor who was in the Coolest clinic cut open the scalp and inserted his fingers 360 motion looking for the needle with the mobile phone light as there was no adequate lighting.
My partner is still having intermittent headaches form the cut opening in the scalp and most of the transplanted hair has fallen and transplant was not success.
I am a registered nurse from Australia and have been questioning and watching the poor standard of practise, unsterile procedures and incompetence of the staff is quite devastated and regret choosing Class hair for hair transplant.
Overall, not a reliable place for non English speaking patients.

Reply from Class Hair
I had my hair transplant 2 years ago now. I am from the UK and dealt with manaf (agent) who was very helpful. I booked I think 4 nights as I didn't want to be rushed. Think they cater better towards other non English countries in regards to communication on the day. But I was happy with the price which included accommodation and transfers. I requested a hotel by the one of the main high streets and it was perfect location. On the day if procedure it was a long day I got there early and was one of the last ones they started, procedure was around 6 hours mainly building my receding hairline. I was offered some upsetting of putting grafts in some sort of fridge and solution but I was like no thanks. My donor area was good. So procedure as I was expecting, the doctor removes the grafts and then the technicians insert the grafts think they included some prp and after care kit, antibiotics etc. I made the mistake of not resting as I should have and went on a long walk to the old city the next day which resulted in me have some facial swelling when I returned back to UK looked like I had done 10 rounds. In any case the results I'm very happy my hairline is better than when I was younger and I'm very happy with the results. I think you pay for what you get and at the price point I paid I was very happy with process. Yes they are definitely a higher volume company meaning they do alot of procedures in a day but that's why it was value for money.

Reply from Class Hair
Short summary of my experience at class hair transplant Istanbul Turkey
*************************
My Name is MME, registred Nurse with masters degree and phd candidate in community nursing and public health.
Let me start with pro: The clinic environment is very clean and exceeded my expectations.
My councilor Salman was he best. He is a kind of person that tries to help beyond business.
The two surgens during initial consult were pleasent but speaks absolutly no English. Sami the interpretor did a goof job though he had no medical background and not sure how acurate he is transilating the medical terms I was asking. Other bed side staff at class hair were good people too as a person.
My final result seems worth every pain , time and efforts.
Cons:
1:Luck of communication by the medical staffs. Doctors were the worst. They were so focussed on task and none of them introduced themselves and thier role as well as what they were
going to do.
During 8- 9 hour procedure several of staff with difrent role came did some thing and left. In most case when new person comes I had to ask what thier name and thier role in this procedure and what they are going to do. None innitiated by them.
2: Gap in Respect of personal health and information act. I have seen several people came in and talked to the staff working on me what seems to me personal mater and doors were partially left open during those instances. Imagine oprating room being left open !!!
3: luck of emotional attendance to patient. For the majority of the graft extraction process I was in serious pain. For some reason the local anesthesia was not working on me and didn't provide me adequate pain control. On the scale 1-10 I was expriancing 7/10 .
4: language barrier. Almost all day staff were talking to each other in Turkish. When I couldn't handle anymore, I innitiate conversation with them but almost immediately they continue with thier language again what I think was none clinical and personal conversations.
5: Clinical shortcomings, I had pick line insarted at about 9 am. No one flush the line with NS to keep the line open even once. I didn't want to tell them what to do so kept quite. At about 2 pm a nurse came and started a fluid and AB with out flushing. After the IV was done it was left with out claping until I noticed and tell them to clap it. That could have drawn back blood and it could have been critical incident. Finally from the pick line they try to drow blood but because the line was there with out flushing post medication it was closed. At one point I lost my temper when a nurse try to drow blood with a 5ml syringe.
My recommendations
1: There should be medical interpreter with patients through out the operation. If needed add more to the coast but very important.
2: Nurses and Doctors need to take cultural sensetivity course that will help them understand how to care for patients of diverse backgrounds.
3: At anytime one of the staff should be able to speak English it doesn't mater the nurse or the doctor.
4: provide clinical assesment and comptensey test for staff every 6- 12 months.
5: please use topical cream such as Lidocaine cream to numb the skin and ease the pain during local anesthesia injuctions. What I experienced was nothing less than torture.
After all,
Do I recommend any one to visit class hair?
Maybe and maybe not
Best regards
MME, RN, BSCN,MSCN
Phd Candidate

Reply from Class Hair
Absolutely HORRENDOUS
Absolutely HORRENDOUS. What they have left me with is absolutely ridiculous.
They over harvested my donor area to now I have patches all around my head and a really strong dark line. They Brang 2 people in from the other clinic to help speed them up. (6 doctors) if they was actually doctors.They was rude and constantly yanking my head forward and back. 6 months in and I am still the same as I went. Worst experience of my life. Waste of money. Research your clinic first because I wish I did. They have not offered me anything but I am suppose to have a life time guarantee.
Also they use fake photos on there page with class hair on front of the building. It’s bht clinic hospital. Class hair have a few rooms inside.
Scottyks is my instagram. I can send you photos of what they have done and help anyone avoid this shambles of a place. I am taking it further with lawyers.

Reply from Class Hair
It’s been two months since I had a transplant and my head is full with dandruff and dry skin and I’m losing so much hair and it looks like I didn’t have any hair transplant , i’ve tried to contact many of them but they all telling you different stories and different lies. They told me to use 3 types of shampoos but none of them work they don’t contact each other they don’t consult with each other , seven years ago, either Transplant in Hungary very successful Transplant and the doctors always respond to my emails to my message and everything went perfect . this is the worst experience I have with with her Transplant please people don’t go there. They rip your money and they don’t respond. They everything line and they don’t do the job properly. They just rushing rushing rushing the zero for me.

Reply from Class Hair
*Donot Come to this Clinic*
They are liars, cheaters. They just go for the money.
Their coordinators lie about the numbers of grafts they are transplanting. I was told after my photos were examined by the doctor, i will have about 4500-5500 grafts transplantation. On the operation day, after examining my doner area, the doctor told me that they are going to transplant atleast 4000 grafts. And they wanted to have me another session. I refused to have another session and i told them to have a single session and i want to have a maximun dense grafts possible and they agreed. I told this 2-3 times to the doctor.
Right before the operation, agaun i told the doctor that i just want s single session and make sure to have my bald area covered and take grafts from my beard and chest.
I kept reminding them what i want before coming to Turkey and after coming to their Clinic, discussing with the dictor i told them again and again that i want a full hair transplant in one session.
After the operation, they just transplanted about 3000 grafts and left my crown area almost 90% the same so that i come here again for another session.
When i raise my concern, the coordinator tried to give justification that that could not get more grafts from my doner area and that my skin could have damaged.
Very unprofessional behavior, one doctor said they are going to transplant 4000 grafts and the one who operated said they could not get more than 3000 grafts from back of my head, my beard and from my chest combined.
I tried to talk to manager but no one give me his number, never let me talked to him or confront any higher authority. Just gave the excuses.
After some time a coordinator came and said that we could also transplant 4000 or 5000 grafts but i would be harmful for your skin and bla bla.
Overall, they donot care what patients demand or what their need is, they just want to have money and wants you to come here again for multiple session for more money.
A very nonprofessional attitude from the doctors and from the management in general.

Reply from Class Hair
Anesthesia was so so painful it was intolerable …. I was shaking during the injection session for anesthesia. 20 injectction they put on my scalp .. I swear it was so painful

Reply from Class Hair
Friendly staff and good service with moderate price.

Reply from Class Hair
Wonderful team and welcome. I get very good result.thank you for the amazing and thank you classhai

Reply from Class Hair
This company is very professional, I did hair transplant with Class Hair and the operation was very professional because of there experts knowledge in the hair transplant, around 5 doctors each one has his scope of work, I advise who is planning to make hair transplant to come to Class Hair Company.

Reply from Class Hair
Had 26 teeth done and from start to finish was a brilliant rop class finish
5 star hotel was also invluded in my price
All people fantastic, professionalism fantastic and price fantastic
Absolutely brilliant experience and would highly recommend

Reply from Class Hair
The worse place to go ever. We agreed for £1100 but they took another £1600 extra. Their excuse that the hair will be not strong enough with first package which was all lies.
I made a complaint to ministry of health and I showed the receipts to tax office too which they agreed that there was a fraud because only one receipt was showing in the office.
There is an investigation is carried out now and I hope that hospital will stop cheating clients and steal their money I hope they will close it down ASAP.
Also always check your receipts because they tell you an amount but they charge you higher amount. Be careful pls 🤷🏻♀️
Please be aware of that place Class Hair 🤦🏻♀️

Reply from Class Hair
I go for a pris 1700ero and when I went there that tell me lays about my hair is not strong I have to pay 2500euro more and when they start the hair transplant come and tell me I have to much blood and cost me 1200ero more total it comes 5200 ero pay attention People they try to steal you

Reply from Class Hair
If I could give -10 to this crap I would do it on the spot.
The whole thing was supposed to cost me 1000 Euro.. A special deal!! Once there, guess what, I ended with $3000 canadian.
They obligated me to see the neurologist and the cardiologist and to pass medical exams because of the medications I was taking. Yet, they had all my info (medication and health condition) before my travel but when I got in Turkey, Canadian tests standards became suddenly not recognized by them !!! HAHAHAH.
I absolutely don't know why they ask for such personal info from the beginning if at the end they would anyway rip you off with additional medical consultations!!!
BE CAREFUL!!! Stay away!!.
Also the guys who did the procedure (wasn't a doctor by the way) are not professional. They lack of empathy and manner twoard the patients... the way they talk, no please no thanks I was getting frustrated feeling being treated like an object!! I was so much in pain because of the posture on the chair and had to shut up!!
At the hospital I asked to get my bills translated so I can claim them to my private insurance but it was holiday and no one could help. The gentleman there said no problem we'll send them to you pdf by email!! I trusted them.. i shouldn't. When got back to Canada I messaged them 6 times without any answer. Finally a weird guy send a voice message saying that the medical advisor was on vacation and he was going to get me the bills translated. I waited 2 more weeks and till now nothing. I got my surgery on the 28 of August and not a single answer back till now. Of course they don't wanna claim the taxes it's just so unprofessional....!!!
After the operation they told me I would need 3 plasma treatments (strongly recommend for all patients) which would cost me $1000 each session in Canada... WOWW REALLY...??? Thanks for letting me know lol omg... I got obligated paying $400 usd for their product (1 year treatment) to replace the plasma crap. Also I discovered that the same product was offered to another patient at $300 usd...
Such a bad experience!! Such a disappointment. The worst customer service I've ever had in my life from such big institution. .. well unfortunately it's Turkey's service standard not Canada. Will never go back there again.
I really regret each min I waisted with them....😡😑 just avoid at any cost if you're looking for a service after treatment...omg

Reply from Class Hair
i did hair transplant in 2022 very happy with service and they did very good job i would recement class hair

Reply from Class Hair
Unprofessional service , i was brain washed with all those lies about the services and their hair transplant results ,come all the way from Australia to be scammed ,the process was really bad expecting to have a good result, ending up with having a PAD SHAPE on the back of my head supposed to be the donor area , my hair is worst than before so stressed about it, wouldn't recommend anyone to deal with them.

Reply from Class Hair
Its a scam. Behavior is totally different after having paid the money. I wanted to get dental implants. For 5 implants the agreed price was $3500. They took my x-ray and declared that 3 more teeth need to be extracted and the total cost would be $7,000 which after several hours of unpleasant negotiation was brought down to $5,000 to be paid 50% before the extraction and remaining on next visit after 3 months.
First visit was:
extraction of 3 teeth, sinus adjustment and 3 dental implants. Surgeon came and introduced himself as only function of extraction and under 30 minutes he was done.
Came back to hotel and I was told the remaining job will be done after few days. Hard follow up after few days, I was always answered, let me check.
Two days before my departure (8 days stay) I was told that first visit work was done and now the remaining work will be on next visit.
I am not a Doctor but looking at the mirror and touching my Toung, I could not discover any implanted teeth in my area. I tried to convince that it is humanly not possible to complete everything in the first visit of less than 30 minutes. Finally I suggested to have me be checked by a Doctor and after 2 hours I was told that hospital was closed that day (June 27th) My flight in the morning of June 28th.
PLEASE BE CAREFUL DO NOT GET TRAPPED WITH LOWER PRICES. I WAS TOLD FOR FREE STAY IN A 4 STAR HOTEL. COMPARING U.S.STANDARD IT WAS NOT EVEN 2 STARS.
THEY ARE DIFFERENT BEFORE GETTING YOUR BUSINESS AND TOTALLY CHANGED AFTER THE MONEY IS PAID.
ONLY ONE WORD COMES TO MIND: "DISHONEST" MY CO-ORDINATING AGENT WAS MS. FARH.
MOHAMMED SABIR
2400 WINGREN ROAD 1130,
IRVING, TX-75062.

Reply from Class Hair
After 9 hours hair transplantation, in a not really hygienic room, where everyone walk inside while they docters busy working in my head, they let the niddle 10 times fall on the ground. I was expecting like operation room butt that was not there just normal room, I get after operation red head skin and irritation so I was need go to a docter, after that my hair not grow . And when u call class hair they just say make more plasma , I did butt hair not really grow. Iam not happy with result. And now they not contact me. Not professional from them .

Reply from Class Hair
I recently had an unfortunate experience with Class Hair Turkey, Istanbul that left me feeling frustrated and concerned about the quality of their services.
I had been experiencing vision problems for quite some time and decided to seek a permanent solution through LASIK eye surgery. After thorough research, I chose a well-known Class Hair Istanbul, Turkey They also do eye surgery, which is also claimed to provide excellent results and a high standard of care.
Upon scheduling my surgery on February 10, 2023, I expected a smooth and professional experience. However, right from the beginning, I encountered several red flags. The communication with the company was subpar, with delayed responses and a lack of clear instructions or information about the procedure. I had to follow up multiple times just to get basic details about pre-surgical preparations.
I visited Istanbul, Turkey. On the day of the surgery, they picked me up in the morning, and I had to wait for an extended period, causing unnecessary anxiety and discomfort.
When I finally had my turn, I expected to be greeted by friendly and knowledgeable professionals. Instead, I encountered a surgeon who only spoke Arabic, and the translator was unable to translate anything; even though he didn't want to say anything about surgery and only spoke about money, the only thing that they explained was that they are highly professional and do eye surgery every day.
Instead of LASIK surgery, they insert bifocal lenses into my eyes without my knowledge.
The next day of my eye surgery, my vision was so bad, and water came all the time from my eyes. I start complaining to my coordinator, but everybody just disappears without answering my phone calls.
On the third day after my surgery, I came back to Canada. Now I have a bunch of problems with my vision. Now the Canadian eye doctors are trying to fix the mess. (They also explain that they are unable to resolve all of the issues.)
This is the worst decision that I have made in my whole life to choose Class Hair Istanbul, Turkey. This is a di**ty, unprofessional, greedy, and sh**ty place; don't go there even if they offer you $10 for any of your operations.

Reply from Class Hair
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