I don’t often leave reviews. But I feel these guys deserve it after my second FUE hair transplant with City Clinics. I had my first hair transplant with City Clinics about six years ago (onl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have had 3 separate hair transplant procedures at City Clinics, Kensington, as I had severe hair loss, but Dr Mohamed Mohamed and his first class team delivered world class service, everyone was rea... See more
Company replied
I’ve done a surgery in this clinic and it’s been 6 months now hair still so weak and thin I think just because they have not done me enough craft or thickness. honestly I haven’t seen any difference b... See more
Company replied
First class. The process was very easy from start to finish. The technicians were very welcoming and put me at ease explaining the whole procedure. The surgery went very smoothly and Dr Mohmamed ,... See more
Company replied
Company details
Written by the company
City Clinics is the UK's leading hair transplant clinic, with one of the largest surgeries in London. We have a great list of treated celebrities operating in prestigious Harley Street and Sheffield. Our treatments provide valuable hair restoration, helping men and women across the United Kingdom. City Clinics specialises in all forms of hair transplantation, including ultra-refined FUE hair transplants, beard transplants, and eyebrow transplants. Our surgeons are all UK-trained and qualified and hold full GMC registration with our hair transplant surgeons being members of the International Society of Hair Restoration Surgeons (ISHRS) as well as the European Society of Hair Restoration Surgeons (ESHRS). Our clinics are registered with the UK's Care Quality Commission (CQC). Our lead surgeon Dr Mohamed Mohamed is an expert in employing regenerative technologies for hair renewal and professionalises in FUE hair transplant methods. Whom have treated over 2000+ patients. He is a long-standing member of the Royal Society of Medicine UK. Our prime focus is to diagnose the cause of your hair loss and find a suitable solution that works for you. At City Clinics, we tailor for all ages, with a variety of different options, offering non-judgemental impartial advice on the right solution for you. We provide cutting-edge technology for our patients, tailored medication, free advice, and full FUE hair transplants. We understand the stigma around hair loss and offer our customers complete confidentiality, along with a tailored package to help achieve your goals. Our team is driven solely by the desire to help others. We believe that everyone deserves the chance to feel great about their hair and offer expert FUE Hair Transplants at very competitive prices. For further information please visit us online at www.city-clinics.co.uk about our advanced techniques and how it can help you reclaim your confidence today. If you are suffering from Hair Loss, call our team today on 020 7018 9060 and book your free consultation with us.
Contact info
82 Harley Street, W1G 7HN, London, United Kingdom
- 02070189060
- info@city-clinics.co.uk
- www.city-clinics.co.uk
4.5
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointing ...
I’ve done a surgery in this clinic and it’s been 6 months now hair still so weak and thin I think just because they have not done me enough craft or thickness. honestly I haven’t seen any difference between previous and now even bit worst. Just Spent 3k for nothing ,I’m really disappointed about this clinic. So anyone who wanna go for hairplant surgery I would suggest just think twice and check more clinics.
16 September 2021
Reply from City Clinics Group Limited
Thank you for posting a review Kaiwen and apologies for the really delayed response we have been faced with technical difficulties with our trustpilot account. We’re extremely sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. For further information regarding filing a complaint please email info@city-clinics.co.uk and a member of our team will be happy to assist you. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again!
Reply from City Clinics Group Limited
Thank you Scott!
Great clinic
Hello Dear
I am really satisfied and happy for your clinic. Kind, perfessional and responsible persons. I will definitly tell to my friends about this cilinic.
Be Blessed
16 September 2021
Reply from City Clinics Group Limited
Dear Amir, Thank you for your kind words!
I have my hair transplant in city…
I have my hair transplant in city clinic I have a very nice here now thank you so much👌Very friendly people very good service
16 September 2021
Reply from City Clinics Group Limited
Dear Ziravan, Thank you for your lovely message!
Excellent!!!!
Excellent!!!!! City clinic was perfect choice for me the technicians were marvellous friendly and professional and doctor mohamed was superb with the job i love my new look i feel confident again
Thank you soooo much i rate city clinic to all..
16 August 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Khaleed, thank you for taking the time to leave us a wonderful review. We are glad that we have reinstilled the confidence in you that you truly deserve.
Fantastic and approachable team
Fantastic and approachable team. Now it’s been two months since my first session and I could not have been happier. Highly recommended.
16 August 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Ahmad, Thank you for your kind words and we would like to wish you all the very best.
Take a minute to read and thank me later...
I had been looking for a hair transplant procedure for almost 10 years. I never quite found the right company/surgeon and just kept putting it off as I did not want to spend a large amount of money and more importantly put my hair/health at risk until I was sure I found the right place for me. This summer I decided I would go through the whole market (online) and find one as my hair had receded quite a lot. In the end I narrowed it down to 2 companies and what made me go for City Clinics was Dr Mohammed. Simple, clear, honest advice and no pushy sales tactics really made it easy for me to decide. They listened to my needs, answered all my questions and the whole actual day went very smoothly. His team are amazing honestly. I have read so many reviews and now I am leaving one myself because honestly I am glad I waited and my path crossed with Dr Mohammed. Just give them a call and watch it all fall into place. So far, everything has gone as expected and I am pleased with the results. You need to have patience and someone like Dr Mohammed or better still, just go with him and his team and you'll see what I and others have experienced is something to shout about!
16 August 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Faisal, thank you for leaving us such a wonderful review. Hair transplantation can be a life changing procedure and we glad that you have decided to go ahead with us. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again many thanks for your kind words and we look forward to seeing you again.
The guys are professionals
The guys are professionals. I was searching for a reliable, place to regain my hairline. I could not get better than them for the job done. I am fully satisfied and the price is also on the reach. I only can recommend them if you want to gain your confidence.
10 August 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Sebestian, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again many thanks for your kind words and we look forward to seeing you again.
I had a hair transplant a year ago and…
I had a hair transplant a year ago and I look like a new man. Dr Mohammed Mohammed has given me new life . He is very skilled and friendly. I was always at ease during the procedure . He communicated well every steps of the transplant. I didn’t have any complications. I highly recommend him and his clinical team. Thank you again Dr Mohammed.
10 August 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Resham, thank you for leaving us such a wonderful review. These are the success stories we love to hear about! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again many thanks for your kind words and we look forward to seeing you again.
This clinic as literally changed my…
This clinic as literally changed my life! I was thinking of a hair transplant for 5 or 6 years and finally decided to do it! Doctor Mohammad Mohammed and his crew made me feel very comfortable… 8 months on and I look like a new man 👨. Fantastic results so happy! Thank you
24 July 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Peter, thank you for leaving us such a wonderful review. These are the success stories we love to hear about! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again many thanks for your kind words and we look forward to seeing you again.
Dr.Muhammad his team did great job
Dr.Muhammad and his team did great job. I am so happy with results
24 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Riwas, thank you for your kind words!
Had a Hair transplant in Nov 2019.
Had a Hair transplant in Nov 2019.
Dr Mohamed and the team were so helpful and professional.
The result is amazing and my confidence is back.
Couldn’t recommend them enough!
21 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Feroz, thank you for taking the time to leave your review. These are the success stories we love to hear about! We are thrilled that you loved your experience and wish you every success in the future.
easy going
easy going, straight to the point, great understanding team, definitely recommend
21 May 2021
Unprompted review
Reply from City Clinics Group Limited
Thank you Kamal!
5* - Highly Recommend
I knew I would need a hair transplant at some point in my life and after a free consultation with Dr Mohamed I was certain I wanted it done sooner rather than later. I was understandably nervous on the day of the procedure but after 5 minutes I knew there was nothing to worry about. The staff were extremely helpful and talked me through the process. The aftercare for the procedure also deserves a mention, I was able to message the Dr directly after the procedure via WhatsApp to ask any questions and I always got a message back shortly after. I am now 9 months post op and I’m buzzing with the results. I feel like a different person thanks to how much more confident I feel within myself. I couldn’t recommend Dr Mohamed and the rest of the staff enough! Thanks for everything:)
21 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Perry, thank you for leaving us such an honest review. These are the success stories we love to hear about! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again many thanks for your kind words and we look forward to seeing you again.
Brilliant service and friendly staff
The team were great and although I am yet to see results as my procedure was only 8 weeks ago, everything before and on the day was amazing. Mohammed is always really helpful and responsive whenever I message any questions and I am very excited to see the finished product. I couldn’t recommend them enough!
20 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear James, thank you for leaving us such an honest review. We are thrilled that you loved your experience; Unfourtantely hair transplantation requires a lot of perseverance and results can take as long as 12-18 months. A member of our team will be in contact with regards to obtaining progress pictures if we have not yet done so already. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again thank you for your kind words and we look forward to seeing you again.
5* service
received excellent service throughout my time in the clinic, highly recommended!
20 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Mo, Thank you for your kind words! from us all at City Clinics we would like to wish you all the very best!
I had a hair transplant 8 months ago
I had a hair transplant 8 months ago. My was affecting my self confidence. Now 8 moths later my hair has grow very nice. I am very happy with the result. I feel a new man again! Thanks to everyone DR. Mo ! Nice job mate. I highly recommend this.
Gracias
20 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Geovanny, thank you for leaving us such a wonderful review. These are the success stories we love to hear about! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again muchas gracias for your kind words and we look forward to seeing you again.
Fantastic experience and very well…
Fantastic experience and very well taken care of. Not just pre-opp but during and even after with follow up check-ins with Dr Mohammed. Would not hesitate to recommend and have already recommended a friend of mine who has had the same great treatment.
17 May 2021
Unprompted review
Reply from City Clinics Group Limited
Thank you sharing your kind words! We are relatively a small business and we continue to grow from strength to strength by the likes of your recommendation. From all at City Clinics, we would like to wish you all the very best!
5 star results! 5 star customer service!
I had my hair done about three months ago and wanted to wait to see the progress before leaving a review. What can I say about this company?! Nothing but 5 star rating from the moment I picked up the phone. I was booked to go turkey last year and had a friend who told me he had a horrible experience over there which made me call city clinic for advice and was shocked with the price which made me book and go down 4 days later! The procedure was so straight forward aswell I felt so relaxed. The after care is also 10/10 even tho it’s been 3 months now I can still directly message the doctor via WhatsApp for any advice and he normally replies within a few minutes. Just want to say thank you again everybody at city clinic for transforming my hair line. would definitely recommend to anyone thinking about about a hair transplant
17 May 2021
Unprompted review
Reply from City Clinics Group Limited
Dear Richard, thank you for leaving us such an honest review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We are grateful for the personal experience you have shared about procedures overseas. We are sorry to hear about about the experience your friend has encountered abroad. Unfortunately situations like this are becoming more and more common in the UK. City Clinics have helped so many patients rectifying errors and medical negligence from abroad. We would like to take this opportunity to highlight the fact that most patients seem to go abroad because of financial circumstances hence at City Clinics we have taken appropriate measures to minimise these horrible situations by offering home patients with a fair pricing structure to be able to offer treatments here in the UK at competitive prices.
We put patient experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. We hope that with you sharing your experience we can hopefully reach many others whom are suffering with hairloss and help as many people as we possibly can. Once again thank you for your kind words and we look forward to seeing you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.