Circle Health Group Reviews 

The overall operation was in many ways "just what the doctor ordered", if you do not mind the pun.
Errors made, for example: incorrect part of the body structure INCORRECTLY marked!!
For example, Right Leg marked for attention when, in fact, it was the LEFT!!! UPS!!!!

Good service, friendly and welcoming staff, facilities very clean, appointments on time and excellent parking facilities which are on site, very convenient.

Appointment easy to book and courteous and friendly staff

Booking the appointment was easy online. The premises outside and inside were very clean and tidy. The staff were very polite and helpful. I have not had my surgery yet but am confident from what I have seen so far that I will receive good care post operation.

Very pleasant staff and what can be stressful is made an ok experience

The service they provided was fantastic from start to finish

The consultant I was seeing for my ankle issue wanted to do as little as possible to treat my 5 year torment!!!
He wasn't, and hadn't even bothered to study my MRI scan until I made him, he'd only read the side notes.
Once I finally got him to pull up my MRI scan, he took a moment or two to study it, realised that it was a more serious issue and referred me to a specialist.
His manor was extremely Blasé and unhelpful, and I would not want to be seen by him in any future appointments.

It was my lucky day when I was referred to Highfield Hospital. I was treated with the utmost professionalism from my first appointment to being discharged. I was listened to, any fears allayed and all my questions answered. My consultant was absolutely first class and my op and recovery went like a dream. And the food is delicious! I would recommend Highfield to anyone. It really is wonderful..if only all hospitals were like this !

Professional and appointments ran to time

Ambience great and on time. The consultant took time to fully explain my condition and the options available to me with professionalism and empathy,

The staff were efficient and helpful.

I was treated with kindness and respect and didn't have to wait long for my scan.

People were kind and informative ,Put you at ease , Everything went better than I expected .

I received excellent out patient service at the Priory, from initial contact through final treatment. I found the staff to be very welcoming and professional. I would thoroughly recommend the Priory for your health care.

I have said all this in my complaint against the consultant.He was totally disinterested in my condition,rude, arrogant dismissive,and he left me with a feeling I had been wasting his time,that lasted considerably less than 10minutes for 230pounds,he could not get me out of the door quick enough,and offered no solution to my dreadful condition,and of course,had I read all the scathing reviews on his website ,I would not have booked the appointment.

I found the staff extremely helpful and friendly when I had an MRI

The doctor was compassionate, thorough with questions and explanations, didn't talk down to me, clear about next steps