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2.7

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They took payment but never shipped items.

Purchased online and paid by bitcoin. Received email from them stating that the payment and transaction was approved, but never received shipment. Sent email few times but no response.

16 October 2019
Unprompted review
Rated 5 out of 5 stars

Great company with great people

Great company with great people. Just if you need smokes next week it will not happen. They normal sip out about a month after they take your order and are sent thru the mail system in a plain brown box.

1 April 2019
Unprompted review
Rated 1 out of 5 stars

Not a good deal at all!!

I can not complain with regard to customer service, person I communicated with to set up how to pay for item was very helpful. As for the experience, completely unacceptable, a lot of time taken to set up BitCoin account just to pay for items, topped off with Customs Tax, may have just paid Australian price. Cigarettes deplorable, to the point dangerous, tobacco falls out and butt just drops off, very very unsatisfactory.

21 September 2017
Unprompted review
Rated 5 out of 5 stars

Honest,Dependable

Cigs4us is by far the best company to deal with, Cigarettes are great and reasonably priced....easy to use site...great customer service. I have only found 2 companies that I trust....I have never been ripped off with this one. You can get peace of mind here. Have ordered many times and absolutley no problems. Brenda C.

5 January 2013
Unprompted review
Rated 5 out of 5 stars

Save

There was excise tax owing on the shipment which was not unexpected. Anyway, I am thrilled and I will definitely be ordering again in the future.
You get a 5% discount if order more than 3 times. Guys work very professionally, and the most important thing for me is that they give me 100% guarantee that my credit card info won't be stolen.

30 August 2011
Unprompted review

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