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Rated 1 out of 5 stars

I have Ordered an RDA, it cames Defective. There is a bendage on the postdeck, because of this there is a little gap between the glas and the Postdeck section. in this condition this RDA is abs... See more

Rated 5 out of 5 stars

First time purchase from this company and not a bad one. My order only took 8 days from China during the Christmas period. The price of my Pulse AIO kit was unmatchable anywhere else in the world! (... See more

Rated 5 out of 5 stars

Placed many orders now with no issues at all. Highly recommended. Delivery usually within 6-8 days but I reckon that depends on your local carrier but still 6-8 days is pretty good considering the b... See more

Rated 3 out of 5 stars

I bought a mod starter kit with 2 tanks and some accessories. Had some problems, a missing (pre-order) item, even if I check out box: "do not send until item is available". Pre-order had to be availab... See more

3.3

Average

TrustScore 3.5 out of 5

424 reviews

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3.3

All reviews

(424)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good store for E-cigaretes

Well. Like the store, specialy EU part. Ordered 2 times already, recived goods in a few days and everthing was ok. Will come back for sure.

3 September 2018
Unprompted review
Rated 5 out of 5 stars

One of the best steam shops from China…

One of the best steam shops from China and my absolute favourite!
Delivery to Germany often under 10 days, EU warehouse (to Germany 3 days).
The prices are consistently lower than those of the other large senders.

15 August 2018
Unprompted review
Rated 4 out of 5 stars

Cigabuy

Made several orders from Cigabuy. Not had major issues but any issue Cigabuy is always helpful.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

5 star company

After ordering from this company for more then 3 years and made several purchases I can comfortably give them 5 stars for their service, products and customer service.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

Cigabuy is a great company

Cigabuy is a great company. I have never waited more then 10 days for delivery. The Prices are also very good. The Products are always in good condition and well packed. The Service is fast and allways very friendly.

8 August 2018
Unprompted review
Rated 2 out of 5 stars

All good until something is defective.

All good until something is defective.
Positives: Good prices, fast to ship, fast response to emails
Negatives: Very slow shipping, my mod was defective within 3 months, no response to emails, Once opened case with Paypal, received responses. However very unclear and all over sudden very bad English, Cut the story short, started to blackmail, either i close paypal case or they will not exchange the product, Once i escalated case with Paypal, all over sudden they want to do the right thing. I only asked for exchange, instead they pushed it all the way and Paypal ruled in my favor, i get full refund, Happy ending in the end, but very poor handling of a problem and now have lost a good customer as well as money,

31 July 2018
Unprompted review
Rated 5 out of 5 stars

Cigabuy, the affordable e-cig site!

After more than 6 years of online shopping at ciga I can confirm that this was another satisfactory purchase. Fantastic products at unbeatable prices makes this my go-to site for e cig paraphernalia! The customer service is on point as well with helpful staff ready to sort out any problems that may arise. If you are a vaper and want affordable products, the latest ones with extremely fast shipping then I recommend this site. In my honest opinion this is definitely one of the big 3 Chinese online e-cig sites.
There is currently sells going on with big reductions with upto 60% off.

3 July 2018
Unprompted review
Rated 5 out of 5 stars

Always very good deals and unbeatable…

Always very good deals and unbeatable low prices.
Fast and reliable shipping.
You can also earn bonus-points for discount on future orders, when you confirm shipments and review your items.

I really love that shop

29 June 2018
Unprompted review
Rated 5 out of 5 stars

Always fast delivery and all of the…

Always fast delivery and all of the items are authentic.
They always have the newest gear in stock for good prices.
I'm happy with the EU warehouse because the delivery for me is very fast.
I just bought something outside the EU warehouse and also this was delivered very fast.
I would recommened this shop to everyone and i wil be buying again from them to.

Patrick from Apeldoorn
Netherlands

15 May 2018
Unprompted review

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