Çiçeksepeti Reviews 34

TrustScore 2 out of 5

2.0

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Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Türkiye’nin öncü e-ticaret platformu Çiçeksepeti, 2006 yılından bu yana milyonlarca kullanıcıya mutluluk taşıyor. Geniş ürün yelpazemizle taze çiçeklerden dekoratif saksı bitkilerine, lezzetli yenilebilir çiçek, kek ve çikolata aranjmanlarından kişiye özel tasarım hediyelere kadar her zevke hitap eden ürünler sunuyoruz. Kullanıcılarımız doğum günü, yıl dönümü veya geçmiş olsun gibi özel günlere göre özelleştirilmiş kategorilerimiz aracılığıyla seçimlerini kolayca yapabilir ve Türkiye’nin her noktasına hızlı teslimat avantajından yararlanabilirler. Geniş Pazar Yeri: Binlerce üçüncü taraf satıcının moda, elektronik ve kozmetik gibi kategorilerdeki ürünlerini milyonlarca müşteriyle buluşturuyoruz. Kurumsal Çözümler: Şirketler için özel kurumsal hediye seçenekleri sunarak iş dünyasındaki bağları güçlendiriyoruz. Trustpilot üzerindeki deneyimleriniz, hizmet kalitemizi mükemmelleştirmek adına bizim için çok değerlidir.


Contact info


2.0

Poor

TrustScore 2 out of 5

34 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a fantastic experience using…

I had a fantastic experience using Ciceksepeti to send a birthday gift to a friend in Istanbul from abroad. I ordered an Olive Bonsai tree, and the entire process was seamless.

What impressed me most was the transparency: they sent a photo of the actual tree for my approval before it left the shop! The delivery was scheduled for the 9am-12pm slot, but they actually delivered it 30 minutes early, which was a great surprise. The tracking updates kept me informed at every stage. Using an international Visa card was hassle-free. Highly recommend them for reliable and high-quality gift delivery in Turkey!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a service promising photo…


I ordered a service promising photo confirmation before delivery, but received neither via email nor app. Despite follow-ups, responses were generic templates ignoring my specific issue—no photo, no solution offered.
Their reply acknowledged “negative feedback” vaguely but provided zero concrete actions or problem resolution. Deeply disappointed by unfulfilled promises and impersonal communication.

6 February 2026
Unprompted review
Rated 3 out of 5 stars

Genel olarak iyi

Overall, it’s good. Sometimes the bouquets are not decorated as much as in the images we ordered from the site, but in terms of speed and quality, it’s not bad

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Placed an order for flowers but never received them. Customer support is totally unhelpful too - no response after filing complaints. Do not recommend!

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money and time with…

Don't waste your money and time with this website, they are fraud. Took my payment but flowers never arrived. Useless customer service. Keep asking to update town name as I already supplied full address. Such a disappointment.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

I am satisfied with the service

I am satisfied with the service. It was my friend's birthday and I ordered flowers through this florist and sent them to her address (since I am in Germany and she is in Turkey). The bouquet was really beautiful!

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother wasting your time with…

Don’t bother wasting your time with these , I ordered a cake for my mate who’s staying in hotel in turkey . They said they drliver in 3 days . No delivered , no customer service agents , they don’t want to know . Don’t use them , go to a local small shop and support small bufiness as these don’t give a dam if you’re happy or not after they grab your money . Awful .,!

5 June 2024
Unprompted review
Rated 1 out of 5 stars

I ordered flowers for my mother in…

I ordered flowers for my mother in mother's day but it didn't received. And I got text it's says delivered.
I didn't get any thing. They are scammers.

Order no: 333618569

Product code: at4834

Ürün Bilgileri: 1 Adet

Tahmini Teslimat Tarihi: 14 Mayıs 2023 - 08:30-18:00

Toplam Ürün Fiyatı: 299,00 TL

14 May 2023
Unprompted review
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