Chrono24 Reviews 

49,462
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 6,329 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enthusiastically praise the platform for offering an exceptionally easy interface, smooth purchasing processes, and secure escrow services that protect both buyers and sellers alike. Reviewers frequently note the remarkably fast shipping times, secure packaging, and the extensive selection of authentic luxury timepieces available from highly trusted international dealers. However, some people mentioned that a small number of watches experienced unexpected mechanical faults or stopped working entirely shortly after arrival. A few other people also felt that third-party delivery carriers caused frustrating shipping delays or mishandled packages during transit.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items arrive safely packaged and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as simple, easy... See more

Service

People report positive experiences with service, highlighting secure escrow options and predictable delivery... See more

Website

Customers expressed strong satisfaction and appreciation regarding the website, highlighting its... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chrono24- Important tool that doesn’t duplicate that ‘auction’ web site. I consistently find new items here that don’t appear elsewhere. Since I avoid buying from Reddit,Chrono24 has been a trusted... See more

Rated 5 out of 5 stars

First time Chrono24 buyer. I was a little hesitant at first, but now being on the other side of the purchase I couldn’t be happier. Chrono24’s escrow services ensures both sides are protected and full... See more

Rated 5 out of 5 stars

Shipping took 2 days to arrive. Tracking included. Super fast with several hours to package and ship out. Watch was shipped out in original packaging. Certificate and brand new watch received. Very ha... See more

Rated 5 out of 5 stars

I felt very comfortable reading reviews and the reputation of Chrono 24. I like the communication back-and-forth with the seller and making sure I did receive the product and approved of it. I took th... See more


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.7

All reviews

(49,462)

6,579 reviews in the last 12 months

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Rated 5 out of 5 stars

First time Chrono24 buyer

First time Chrono24 buyer. I was a little hesitant at first, but now being on the other side of the purchase I couldn’t be happier. Chrono24’s escrow services ensures both sides are protected and fully satisfied. Do your research on the seller, use escrow, and come out with the piece you want at a fair price. Win-win in my book. If you run into any problems, work with the seller and Chrono24 to resolve the issues. I’m, certainly, looking forward to my next purchase (once funds bounce back!).

4 September 2026
Rated 4 out of 5 stars

The platform does a great job of…

The platform does a great job of ensuring trusted transactions between sellers and buyers. However, it could do a better job of providing transparency and predictability on the cost of import fees, as other platforms have done.

17 September 2026
Rated 5 out of 5 stars

Good deal

A wide selection and fair prices to suit any budget. I chose to work with a certified partner for greater peace of mind. I recommend buying a pre-owned watch on Chrono24!

10 September 2026
Rated 5 out of 5 stars

Excellent Service from Chrono24

I had doubts at first as I had never used Choro24 before, but their entire process and interface were exceptionally well designed, and their execution was spot on. I will gladly use them again in future.

16 September 2026
Rated 5 out of 5 stars

I felt very comfortable reading reviews…Love my watch!

I felt very comfortable reading reviews and the reputation of Chrono 24. I like the communication back-and-forth with the seller and making sure I did receive the product and approved of it. I took the extra step of getting it authenticated which gives me peace of mind. Would use this site again for next purchase. Thank you for a great experience.

11 September 2026

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