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Chrono24 Reviews 

49,460
•
TrustScore 4.5 out of 5

4.7

Watch Store
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Review summary

Created with AI, based on recent reviews

Evaluating 6,329 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enthusiastically praise the platform for offering an exceptionally easy interface, smooth purchasing processes, and secure escrow services that protect both buyers and sellers alike. Reviewers frequently note the remarkably fast shipping times, secure packaging, and the extensive selection of authentic luxury timepieces available from highly trusted international dealers. However, some people mentioned that a small number of watches experienced unexpected mechanical faults or stopped working entirely shortly after arrival. A few other people also felt that third-party delivery carriers caused frustrating shipping delays or mishandled packages during transit.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items arrive safely packaged and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as simple, easy... See more

Service

People report positive experiences with service, highlighting secure escrow options and predictable delivery... See more

Website

Customers expressed strong satisfaction and appreciation regarding the website, highlighting its... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chrono24- Important tool that doesn’t duplicate that ‘auction’ web site. I consistently find new items here that don’t appear elsewhere. Since I avoid buying from Reddit,Chrono24 has been a trusted... See more

Rated 5 out of 5 stars

First time Chrono24 buyer. I was a little hesitant at first, but now being on the other side of the purchase I couldn’t be happier. Chrono24’s escrow services ensures both sides are protected and full... See more

Rated 5 out of 5 stars

Shipping took 2 days to arrive. Tracking included. Super fast with several hours to package and ship out. Watch was shipped out in original packaging. Certificate and brand new watch received. Very ha... See more

Rated 5 out of 5 stars

I felt very comfortable reading reviews and the reputation of Chrono 24. I like the communication back-and-forth with the seller and making sure I did receive the product and approved of it. I took th... See more

Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.7

All reviews

(49,460)

6,563 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Chrono24- Important tool that doesn’t…

Chrono24- Important tool that doesn’t duplicate that ‘auction’ web site. I consistently find new items here that don’t appear elsewhere. Since I avoid buying from Reddit,Chrono24 has been a trusted platform for several of my acquisitions over the past few months.

13 September 2026
Rated 5 out of 5 stars

Great service when it counted!

My expensive package was lost by FEDEX for about 4 days, they were great in keeping communication going between me, the dealer and themselves until the package was found.

11 September 2026
Rated 5 out of 5 stars

Chrono24 is a fantastic way to buy and…

Chrono24 is a fantastic way to buy and sell watches - their escrow system makes it so that you don't have to sweat over whether or not the seller is legitimate, and their platform is optimized to not only give you excellent communication channels with sellers but also browse and find the kinds of watches you'd love to own.

20 September 2026
Rated 5 out of 5 stars

All good so far.

Three watches purchased through Chrono24 so far and every experience has been positive. I have been able to buy with confidence and every watch has exceeded my expectations.

20 September 2026

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