Chroma Key Reviews 

31
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

If you’re looking for green screen backdrops, I have to say this company gave great customer service. My custom sewn green-screen foam backdrop is perfect. Excellent workmanship, great advice, thank... See more

Rated 5 out of 5 stars

Bruce returned an EARLY call and was eager to help me solve my project problem. I would DEFINITELY consult him about future chromakey material needs. Thanks again!

Rated 5 out of 5 stars

Chroma Key's great foam-backed green screen is outdone only by its superlative service. Bruce is a fantastic partner in solving your green screen issues. We're a pretty serious class of video students... See more

Rated 5 out of 5 stars

We purchased an electric green screen and remote control from Chroma Key last month. Bruce was very patient and accommodating with all of our questions (always with a reply within the hour or so!).... See more

Company details

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GREEN SCREEN CHROMA KEY


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4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service.

If you’re looking for green screen backdrops, I have to say this company gave great customer service. My custom sewn green-screen foam backdrop is perfect. Excellent workmanship, great advice, thank you Bruce!

21 July 2020
Unprompted review
Rated 5 out of 5 stars

The Best Product AND Best Service... which means... the Best Value!

After two day's of researching Chroma-key products on the web and reading articles, blogs and reviews of both professional and amateur photographers and videographers the consensus was clear... the foam backed chroma-key background material emerged as the hands down winner in every category. Yes, it is a bit more expensive than other durable options, but its value in what it can save you in time during post production far exceeds that additional cost. Next, was the issue of who to get this great product from. A third day of research narrowed it down to two companies... they were within $10 of each other on the material... but Chroma-key.com (who was $10 more) had stellar customer reviews... so I placed my order with them, late on July 3, 2017. I had one unanswered question and so I called and left a message. Being late the day before the holiday, I was not surprised they were gone. To my surprise, my phone rang 30 minutes later... it was the owner... Bruce. He answered my question... then he took care of my request at no additional cost... and let me know he'd be sending out my order on the 5th.

The reviews are all true... this is the company to purchase from... they treat people the way they would want to be treated. I will update this later after I use the product myself... but all my research tells me I will only be adding more positive things to say. Thanks Bruce!

4 July 2017
Unprompted review
Rated 5 out of 5 stars

Amazing foam green screen from Chroma Key.com

We recently purchased a foam screen from Chroma Key.com and I'm a very happy customer. The quality is outstanding! It's so easy to remove the background in post - super fast and effortless. We've been making green screen videos with a plain fabric screen for 4 years, and the difference that the foam screen makes is remarkable - it's going to save us hours in post. It hangs beautifully (it's a little thicker and sturdier than a plain fabric screen), it never gets any creases (after the first steaming of it, we've haven't had to do any touch up ironing), it's easy to light (we use less lights than we did with a fabric screen) and it doesn't reflect back onto the subject. My only regret is not buying it sooner!
The customer service I received from Bruce and the team at Chroma Key.com was outstanding; they answered all my questions promptly and clearly. Also, we're in Australia and they handled the international postage of a large item very smoothly. I can't recommend Chroma Key.com highly enough!

24 May 2017
Unprompted review
Rated 5 out of 5 stars

SUPERIOR CHROMA-KEY MATERIALS / HIGH LEVEL OF SUPPORT!

If you care about the quality of your work, then Chroma-Key.com is for you! Without question; the foam backed chroma-key materials and the quality of their work is the best in the business. We book Pro Sports Teams and Mega Brands, and will only use Chroma-Key.com. Because we know they will produce the highest quality product for our clients. Compared to other materials, the foam backed 3-layer composite will produce very low bleed / back spill. And produces the most even color profile we have ever used. Fantastic!

10 September 2016
Unprompted review
Rated 5 out of 5 stars

Fast, helpful and friendly

I didn't had such a good customer support in a very long time!
They responded always within one day. Shipping and payment (over Paypal) was super easy!
They prepare everything according to your needs and ship it fast in every imaginable corner of the world.
Can definitely recommend them!

8 August 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Product, Service and Price

Ordered a green screen from these guys and would buy from them again. Their green screens worked perfect for my video project – the quality of their screens saved me hours of post-production work. Bruce was friendly and easy to work with. If you need a green screen this is the place!

28 April 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service by Bruce and his team at Chroma Key

We purchased an electric green screen and remote control from Chroma Key last month. Bruce was very patient and accommodating with all of our questions (always with a reply within the hour or so!). The turnaround time was fast and we were able to receive our order ahead of our expected arrival date. Overall a very smooth, no hassle transaction. Keep up the great work!

AV Solutions
Toronto, Canada

8 December 2015
Unprompted review
Rated 5 out of 5 stars

I haven't even ordered the product yet and I am impressed!

I certainly agree with what I have read so far about the customer service at Chroma-Key. Bruce was more that professional and exceptionally fast in his resoponse to my inquiries. I am STILL WAITING for a response from the other mentioned company! With just a six minute conversation Bruce has sold me on his company! Good Job Bruce!

16 June 2015
Unprompted review
Rated 5 out of 5 stars

Friendly and Informative Service and a Wonderful Product

Not knowing much about green screens, all of my questions and queries where answered and I was directed to the product that would most suit the needs that I was describing.

Bruce was very fast to respond and really provided a great service. I needed the product shipped internationally, and it arrived quickly and in excellent condition too after a long journey.

I'm always cautious when buying products overseas because you can never be sure what you're getting, but the product was really exactly what I had hoped for and I would definitely purchase again for any future needs!

Thanks for the great service and product.

24 March 2015
Unprompted review
Rated 5 out of 5 stars

Exceptional Products, Exceptional Service, Exceptional Value

Our school purchased our green screen from Chroma-key.com for our new broadcasting program, at the advice of one of our industry advisers who had purchased their studio green screen from them. Prior to the purchase, I was very impressed with their customer service. I received a response to any questions in under an hour anytime I would email, even on weekends. And their advice was always right on. They are experts in the field of color key products. While planning our set up, they were invaluable with their advice on ensuring the product we ordered met strict school guidelines -- including fire regulations -- while still providing the quality and professional look that we were going for. They custom created our green screen to the exact measurements we requested, to fit precisely in our studio.

When the order arrived, I was extremely impressed with the quality of the product. The material was thick and well made, the color was flawless, grommets were secure and sewn in a way that was so good that I mistakenly thought they weren't there until I begin to unwrap it to hang it in the studio. The grommets hold the weight of the green screen without any fear of a problem, and even the way it was packaged was well thought out -- making it easy to hang without damaging the product or wrinkling the material.

I was very impressed with my overall experience with them, and won't hesitate to use them again as our program grows.

13 August 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service- great communication.

Because we were on a deadline, they called me and kept me in the loop at all points of the interaction.

Very refreshing for someone that remembers the way it used to be. Now-a-days, you so often just a number and nobody calls anymore. They did and it made my stress level much lower!

28 April 2014
Unprompted review
Rated 5 out of 5 stars

Bruce is the best. Fast service.

Chroma-key.com is the best. Called bruce on friday Ask how soon could I get my 9x10 green screen he said he would have it in monday's mail. Got on wed.
Thanks G-forcephotos.

12 March 2014
Unprompted review
Rated 5 out of 5 stars

Great Produkt delivered even to Germany

I ordered a 20 x 22 foot foam backed green screen backround. It's a custom size that was fabricated just as desired. The ordering process happend via email, and the shop owner Bruce was very patient and polite. The product was send to Germany. Doing business with chroma-key.com was a charm. I would recommend it to anyone with out a doubt.

11 March 2014
Unprompted review
Rated 5 out of 5 stars

Great company, great service

I called Bruce in a rush to help me process an order that had been delayed by over a month from another firm. He was very professional, calling me back the same day even though he was attending a conference. End-to-end order time was only 8 days from payment to my doorstep.

Very happy with their service, and the product is beautiful and functional. I order the foam-backed fabric, and am amazed at how easily creases have come out just by hanging it overnight, and how well it works with preventing spill even without a fill light.

13 December 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great prices, not to mention a great product!!

There are many options for green screen materials out there, but for the price nothing compares to the foam-core chroma-key material for quality and durability. Bruce was very helpful and informative about the options available and never pushed for a sale. That is true customer service! He was also able to give me an unbelievable deal on a second piece of material that provided a solution for an issue that I would not have been able to overcome otherwise. Give Chroma-key.com a try and you will not be disappointed!

12 November 2013
Unprompted review

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