Chips Ahoy Windscreens Reviews 

296
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly friendly, professional staff who arrive right on time and complete windscreen repairs and replacements efficiently without any hassle. Consumers also appreciate the very reasonable competitive prices and how exceptionally helpful the team is when providing quotes and scheduling dates. Some reviewers were not happy with communication, noting that poor scheduling issues meant appointments were repeatedly missed or technicians completely failed to show up. A few other people also felt that deposits were unfairly kept when work was cancelled and nothing was actually completed by the rude office staff.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the quick response times and... See more

Staff

People report positive experiences with staff, highlighting that team members are polite, efficient, and... See more

Price

Consumers find price to be positive, highlighting very reasonable and competitive rates compared to other... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Product

Users describe ambiguous interactions with product, as some customers report satisfaction with reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are very friendly, professional and accommodating. The entire experience was stress free, with excellent communication. Mark was an asset to the team. With a clear time slot, and a phone... See more

Rated 5 out of 5 stars

Had a great experience with this company, AJ came out to fit my windscreen and did an amazing job of it, really nice guy too. I was a bit worried at first seeing all the negative reviews but was pleas... See more

Rated 5 out of 5 stars

Alex and Anthony had one of our fleet vans in for a windscreen change and to say it was a challenge to remove was an understatement. They spent almost 3 hours working so so hard to remove the screen t... See more

Rated 5 out of 5 stars

The service at Chips Ahoy has been fantastic. We needed to replace our windscreen urgently and Alex suggested a solution which would get us back on the road in time. Friendly, professional and willing... See more


Company details

  1. Auto Glass Shop

Written by the company

Smashed Door/Boot/Quarter Glass? Stone Chip? Windscreen Replacement? We are a mobile windscreen repair service that can see right through all your windscreen issues! We’re based in Essex, covering parts of Kent and East London too. We know damage to your car can be a right pain, so get in touch today, and with our fast, friendly, and flexible service, we ensure you’ll be comfortably back behind the wheel in no time! http://www.chipsahoywindscreens.co.uk


Contact info

4.0

Great

TrustScore 4 out of 5

296 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(296)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience with Chips Ahoy…

Had a great experience with Chips Ahoy when getting my windscreen replaced. I was dealt with by Anthony and Jason—both were very professional throughout. Jason, in particular, was brilliant at keeping me updated on his arrival time, was polite and friendly when he arrived, and carried out the work swiftly and efficiently. He did a lovely, tidy job and made sure everything was cleaned up afterwards. Really happy with the service—highly recommend!

30 April 2025
Unprompted review
Rated 4 out of 5 stars

Chips Ahoy Review

Jason came by this morning and fitted my screen with no hassle and even tidied up after himself and left my car as it was prior to the new fitting, windscreen is perfect.

Booked in on Tuesday and paid my deposit and was told over the phone I’d be getting sent over the details of my time slot and details etc, Wednesday comes and by 1pm I’ve had no further contact from anyone so I rang up myself to find out what’s going on to then be told by an employee that they’ve not received my glass/ haven’t picked it up. Which is understandable but the man on the phone dealing with me didn’t apologise for not contacting me and letting me know and it made me question that if I didn’t phone up would anyone of bothered to contact me to tell me they couldn’t do my windscreen replacement. Had even text them prior on Wednesday morning asking for an update and message was ignored. Aside of this lovely job done by the fitter and Anthony was very communicative with me last week when we first spoke about the potential windscreen replacement

24 April 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service

Had a crack on my windscreen and rang up and the guys at chips ahoy.. got me fit in the next day! They sent out KEZ who’s local to me and he turnt up on time and got the job done tidy and efficiently. He rang me on the way to my house and the job was done in around an hour! Would highly recommend the team at chips ahoy 10/10

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Windscreen replacement for Ford Mondeo Estate

Got a number of quotes from different people, and these were the cheapest. Quote was given quickly with no messing about.

Job was booked in. and their office was super helpful with working around my time issues.

Fitter let me know he was on his way, was super friendly and did a good job.

+10 For this company. Hope to never use them again, but if I do break a window / Windscreen, they will be the first people I call.

MANY MANY THANKS to Anthony in the office, and Kez for fitting my screen.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Total scammers

Total scammers.....if I could give this company minus stars I would!
They take your money and run! A chargeback will be done with my payment!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

5 Stars - Excellent Service!

Had my window repaired by Chips Ahoy Windscreens and couldn’t be happier. Kez was my installer — arrived first thing in the morning, was extremely professional, and took the time to explain everything clearly. The service was fantastic, the price was the best I found, and the whole experience was smooth from start to finish. Highly recommend this great team of people. Thanks again, Kez! Customer service was also outstanding!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Helpful fitter.

The fitter was on time, cleaned up after he had finished and was quick fitting my new rear screen.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Chips Ahoy was available, reasonable and flexible when I needed them. The fitting was seamless, and the communication from the support team was helpful and honest.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish kept well informed throughout the process and booking was very simple and reliable credit to mark the window fitter who fitted my windscreen on my vw caddy he was extremely knowledgeable and his customer service was 10/10 many thanks again really appreciated

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Chips Ahoy Windscreens is unmatched.

Chips Ahoy Windscreens is unmatched.

Whole process throughout has been easy to accomplish and the customer service has been the best I’ve ever received. Couldn’t recommend a nicer and more trustworthy business.

Thank you Chips Ahoy

11 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. Anthony was super about letting me know what to expect. Kez was on time, very friendly and did a great job replacing my windscreen. I recommend them anytime!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Mark was amazing

Mark was amazing. Kept me updated with his arrival time. Very helpful and did a good job replacing the rear window in my car. Anthony was also very helpful and polite with all calls made to me.

8 April 2025
Unprompted review

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