Chipex Reviews 

2,716
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers had a great experience with this company. Customers frequently praise the clear instructions and state that the product delivers a fantastic colour match for various touch-up repairs. Reviewers note that the overall user experience is smooth, simple, and effective, successfully saving significant time and money compared to professional body shops. Consumers appreciate the outstanding quality and value, highlighting how easily the kit handles minor stone chips. However, some customers also noted that the blending solution could occasionally remove the applied paint completely if not handled with extreme care. A few other people also felt that the results were disappointing and not worth the money when dealing with deeper scratches or mismatched shades.

What people talk about most

Product

Users describe positive interactions with product, highlighting the accurate color matching and comprehensive... See more

Quality

Customers had positive experiences with quality, highlighting that the kit includes everything needed for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the straightforward application... See more

Instructions

Clients share positive opinions on instructions, noting they are clear, well-informed, and easy to follow for... See more

Value for money

People report ambiguous experiences with value for money, as opinions are sharply divided. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prior to selling one of my cars I noticed due to the boot not being aligned correctly it had been hitting off the plastic bumper protector, resulting in a chunk of paint being taken off down to th... See more

Company replied

Rated 4 out of 5 stars

Colour match was not correct and paint did not blend to fill level. Tried multiple times to build up and blend, followed instructions closely. Realistically it was never going to recreate a shop finis... See more

Company replied

Rated 4 out of 5 stars

Had a small area of paint damage on the wheel arch possibly in the car park by another car's door. After doing some research I decided to give chipex a try as it was the most cost effective option and... See more

Company replied

Rated 5 out of 5 stars

Amazing stuff, had multiple light scratches all clump together on rear panel, cleaned it with blending solution and then applied the paint to a microfiber cloth to rub it in. Buffed it out with poli... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Chipex® was launched in 2009 so as to provide a fast, very effective and safe solution for the home user to repair paint damage to vehicles to a high standard, without the time and expense of going to a body shop.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,716)

291 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality chip repair kit

Kit includes everything you need to be able to carry out a chip repair to a high quality without the expense of a body shop or panel respray. Instructions are easy to follow. Great kit and colour match.

27 July 2026
Unprompted review
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Reply from Chipex

Thanks so much for the perfect review, Rob. We're delighted you got such great results with Chipex!

Rated 5 out of 5 stars

Works well, very happy.

Ordered and then delivered in two days, I was dubious, white car, lots of stone chips to the bonnet and front bumper. Followed the instructions, took my time, deeper chips needed a couple of coats, blended in as instructed and polished. The difference in how much better my car looks now is unbelievable. It took a couple of hours but a lot of that was drying time and very little actual effort. Even the deeper chips are gone and the colour match is fantastic. Super happy.

6 August 2026
Unprompted review
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Reply from Chipex

We're so pleased you got such amazing results with your Chipex kit, Alan. Thanks so much for the 5* review!

Rated 1 out of 5 stars

Absolute crap for the price you pay and…

***Update***

Chipex were kind enough to get back to me asap, understood the situation and offered to send me a replacement kit but I chose refund instead and they processed it right away.

Absolute crap for the price you pay and what they promise you. First off the colour was not a match. My car’s a Carbon Black (416) with a blue-ish shade in it, the colour they sent has a red-ish shade. Still went through and applied everything as instructed, but the results were not there. You can see the touched up paint flying all over your car, it does not blend in, if you try hard to blend it, the paint simply chips off. Applied multiple coats and gave time to each to dry but honestly the result ain’t there. You’d be better off buying a £5 bottle and that’d do the exact same thing. Crap

17 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Hi Mohammad,
We're sorry you have had such issues with the kit. If you haven't already, please get in touch with us at info@chipex.co.uk so we can resolve this for you.
Kind regards, Sally

Rated 2 out of 5 stars

Chipex

I recently bought chipex as I had a few scratches and stone chips.
The colour match was perfect as well as the little applicators.
However the blending solution just did not do anything.
OK for stone chips.
Would I buy again it has to be a no, over priced

4 August 2026
Unprompted review
Chipex logo

Reply from Chipex

Hi Graham, we're sorry you have had issues with your Chipex kit. Please send us through your order number and some photos to info@chipex.co.uk so we can help further.
Kind regards, Sally

Rated 2 out of 5 stars

I’m sorry to say it but I’m really…

I’m sorry to say it but I’m really disappointed with this product. It’s good on very shallow chips/scrapes. I’ve followed the instructions to the letter but find it useless on deep chips £50 Down and a lot of wasted time and effort.the blending solution made the touch up paint darker. Since my review a lovely lady called Sally from Chipex contacted me and sent me some more paint and bits and pieces to apply it. The new paint filled the scratch and it blended in perfectly, top marks on the Company for reaching out and help sort the problem for me, on reflection, it is a great product and Company and I will recommend and use the product again, thanks so much Sally.

23 July 2026
Unprompted review
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Reply from Chipex

Hi Daniel, many thanks for sending through your contact details. I have emailed you to help resolve this issue for you. Best regards, Sally

Rated 1 out of 5 stars

Delivered swiftly but NOT happy

Delivered swiftly but NOT happy.
Two brushes missing. Sent multiple emails to discuss but No response to any emails.
Realised they were ignoring me so went ahead and tried the product.
Not happy with results at all. No where near the advertised results and NOT worth the money.
Overall, I would NOT recommend buying from this company

3 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Dear Mr H, I am sorry we have not responded to previous communication. I have sent a request for further information here or you can email us at info@chipex.co.uk and we will resolve for you. Kind regards, Sally

Rated 5 out of 5 stars

Amazing results

Didn’t think this would work but results are amazing and very easy to use and paint match was perfect.

3 August 2026
Unprompted review
Chipex logo

Reply from Chipex

We're so glad you got such great results with your Chipex kit! Thanks so much for the 5* review.

Rated 5 out of 5 stars

Brilliant product and great to use

Brilliant product and great to use, just follow instructions and be patient.

25 June 2026
Unprompted review
Chipex logo

Reply from Chipex

Thanks so much for the perfect review, Dan. We're so glad you were able to achieve such great results with Chipex.

Rated 1 out of 5 stars

Waste of money

Waste of money. Product doesnt work, even following all instructions it will either not smooth down, or smooth down and take literally everything you use awayso you're back to square one with the chip. I did contact them, but they dont respond. What do they care, they got your money and sent you a kit with promises that do not materialise. All the ad's are misleading. You're much better to use a touch up pen carefully than this rubbish.

23 July 2026
Unprompted review
Chipex logo

Reply from Chipex

We are really sorry you had issues with your Chipex kit. I have requested further information so we can get in contact to resolve for you. Kind regards, Sally

Rated 5 out of 5 stars

Brilliant product

Managed to sort out all the stone chips. Was a perfect colour match. Brilliant product. Would definitely recommend and use again In the future

1 August 2026
Unprompted review
Chipex logo

Reply from Chipex

We're so pleased you sorted out all your stone chips, Kamran. We really appreciate your 5* review and recommendation.

Rated 1 out of 5 stars

Waste of money

Waste of money
The paint ALMOST matches the Vauxhall phantom grey but not quite. When rubbed down each repair is noticeable as it is darker.
The kit feels like a Halfords touch up stick, some thinners, and a bit of polishing compound. You could get this much cheaper. It doesn’t “blend” into the original paint, and in my case leaves little darker repair spots. It’s better than rust but only marginally.
Order #UK-221820] (27 July 2026)

30 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Hi Christopher, sorry to hear your paint is not the exact match. Kindly email us at info@chipex.co.uk with these details including images of the repair so our team can investigate and issue a suitable resolution.

Rated 5 out of 5 stars

Brilliant products

Brilliant products, love the detailing spray!

29 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Thank you for choosing Chipex, Elise. We appreciate your support and look forward to helping again.

Rated 5 out of 5 stars

Worked nicely

Worked nicely, same colour no complaints.

29 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Thank you for taking the time to leave us such kind feedback.

Rated 5 out of 5 stars

Amazing product

I brouht paint for my car from amzon after having some scratches but the coloure was too dark so I was two mind about chipex after seen ads on Facebook. I read reviews and thought might give it ago. I'm amazed by the results. True coloure. I can't see the scratches. This has saved me from spending fortune on repainting my car.I would highly recomemend to anyone

27 July 2026
Unprompted review
Chipex logo

Reply from Chipex

We're so grateful for your fantastic review. Kumari. Thank you for trusting Chipex with your repair. We hope you'll keep us in mind for any future touch-ups.

Rated 5 out of 5 stars

Two deep scratches

I had two deep scratches on my Picasso, so thought I’d give this a go before getting it booked in. I’m very glad I did! Looks brilliant!

Will use again

26 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Thank you for your 5-star rating and for choosing Chipex. We truly appreciate your support and are delighted you had a positive experience.

Rated 1 out of 5 stars

Poor product

Spent time watching videos and was very confident this would work, six small chips on both driver, passenger doors and a deep scratch on the rear bumper. Tried multiple times and end product was shocking, the chips are still there with paint in them and you can tell it’s been touched up. The bumper scratch looks terrible same results, what a waste of £44.

26 July 2026
Unprompted review
Chipex logo

Reply from Chipex

HI there, Mark, we're sorry to hear that the results didn't meet your expectations, especially after taking the time to apply the paint multiple times.

I have emailed you today to help resolve this with you.
Kind regards
Sally

Rated 5 out of 5 stars

Blown away tbf… I was a little…

Blown away tbf… I was a little sceptical about this, but actually following the step by step process it worked magic.

Thank you Chipex!

26 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Many thanks for your excellent review, Brian. Your feedback means the world to us, and we're delighted you're happy with your Chipex purchase. We hope to see you again in the future.

Rated 1 out of 5 stars

An utter rip off

An utter rip off
Primed it, blobbed (to be fair) well matched paint on, then it is a joke …..

As soon as gently rub to blend it just simply rubs off! WTAF?!

Waste of time and effort - should have just got it done by a professional instead of believing this hype

26 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Hi Mr. Rolley, if the blending solution is removing the paint, it may be because the paint is being blended too soon or too much pressure is being applied during the process.

We recommend allowing the paint to reach a touch-dry state before blending, using the blending solution sparingly, and applying little to no pressure when wiping the area.

If you've already followed these steps, you could try leaving the paint as it is and skipping the blending stage. However, if there is excess paint that needs to be removed and skipping this step isn't an option, please email us at info@chipex.co.uk with your order number and a few clear photos of the repair. Our paint experts will be happy to review the images and advise on the best course of action.

Rated 5 out of 5 stars

Brilliant - well done Chipex

Brilliant - perfect match for the brake callipers on my M6 - easy to follow instructions and excellent results - thoroughly recommend.

26 July 2026
Unprompted review
Chipex logo

Reply from Chipex

Thank you for your wonderful review, Mark. It means a lot to our team to know our products have helped. We appreciate your support and hope to be there whenever you need us again.

Rated 4 out of 5 stars

Colour match was great

Colour match was great. Instructions in the pack and the videos great. My ability to use it properly, not so. Think this says more about me than the product. While not perfect, a fraction of the cost of doing it with a professional service.

1 May 2026
Unprompted review
Chipex logo

Reply from Chipex

Hi Glenn, thank you for taking the time to share your experience and for your honest feedback. The system can take a little practice, but it sounds like you've achieved a good result on your own. If you'd ever like any tips on refining the finish even further, please don't hesitate to get in touch with us at info@chipex.co.uk. Our paint experts are always happy to help.

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