Chick Fil-a Reviews 

I entered their location at 918 8th Avenue in Manhattan on Tuesday,4 June 2024 at 7:15 am and was turned away as I was told the store opens at 7:30. The door was unlocked and both the store front window and your website state this location opens at 6:30 am. I purchased my coffee at McDonald's,who were more than happy to provide service. I have no intention of using your restaurants ever again. My first and last time.

Left two online complaints and a phone call to chick fil a without a response or apology. Chick fil a also ignored my better business bureau complaint.

Chic Fil-a is highly overrated. The restaurant packs customers orders in very small containers. Chic Fil-a in South Bend, Indiana does not know how to cook "Chicken Tor Soup", it has chic peas and gravy. Soup are cook in broths not gravy. And the restaurant does not have or offer enough side items. The food is not worth a visit, go somewhere else to eat.

Was visiting your east Main Street, Spartanburg, sc, location. Ordered my food and asked for my military discount being a retired desert storm veteran. I was told by the cashier that they only honor currently serving soldiers who have to be in uniform to get it and not any of us retired veterans who’ve already served. She said that was policy. I was beyond livid!!! It’s like myself and the other millions of veterans who’ve sacrificed and served don’t matter to chick fil a. I’ll add this location to the one in Duncan, sc, that I’ll never visit it again. The one in Duncan, sc, doesn’t honor veterans either.

I used to get a big fat chicken sandwich, now I get what looks like chickren breast sliced in half, so thin and the bun looks like a slider it's so small. Still tastes the same but very few fries. It's not like Chick Fil A is hard up for money they have to slice the chicken in half They need to go back to the way it used to be

Absolutely love the chicken burger and waffle fries. Chic fil A sauce is very good. I'd love to eat here every day if I could. But I do wish they added more veggies and condiments to the burger as opposed to just bun and a patty with pickles.

it is good but coming from me not the best love the quick service nice healthier than other fast food places

Crystal and Josh that works for Chick-fil-A in Roanoke at 1300 US 777are always nice to me! They are always helpful to everyone.

me and my hubby drive through order week ago got home missing waffle French fries and today went drive through again and missing sandwich they hire this High school kids and stealing customer meal its not happen again we wiil have them check the bag make sure go through every item in bag.

THE QUALITY OF THE FOOD WAS NOT GOD I WANTED TO SPEAK TO THE MANAGER FOR NOT HAVING A HAPPY MEAL GRRRRRRRR THE ALPHA IS COMING OUT ITS NOT FUNNY THAT MY DAUGHTER IS A AUTISTIC 9606 YEAR OLD THAT SMOKES

Really bad service 😒 driver disrespectful will never order again in future

I am disgusted with chick fil a customer service. I guess they are less concerned with making sure the customer is satisfied. Because I placed an order through Uber eats and chick fil a did provide a quality check to ensure the delivery person was given the correct order they are not responsible for their error. Despite speaking to chick fil a customer service regarding my experience and verbalizing what was clearly a mistake on their part, they refused to take any responsibility or even apologize for the inconvenience. POOR customer service.

The nuggies are great. Sweet tea was really sweet😌. I liked the fries, great service, line was long but was still going quick😌. I'm definitely coming back.

I've been a regular at your Chick-fil-A Carrier Parkway Towne Crossing, 3970 South Cary parkway for over 20 years. 100%, please with management. And 100% please with the customer service. 100%, please with the food. I very Grateful for manger OMAR Gaddy! He Always greet customers with a smile. And he always say my pleasure. Omar is the definition of putting customer service first!!

DO NOT PURCHASE a giftcard. This company makes you jump through hoops to find the balance by requesting you join their site that “needs” info it does NOT need! If you join this site then you must “transfer” the giftcard info to site making the actual card null and void. WHAT? WHY? If you don’t join site you MUST go into a physical location to get balance. I bet once at their restaurant the cashier will NOT be able to tell you this info ( have been through this scenario before so am skeptical). So DO NOT PURCHASE their giftcards. Your recipient will thank you.

Always good no matter the location.

it might not be the healthiest chicken meals you can get your hands on but it is definitely a near perfect taste. it is very popular. very good flavor and quality. it offers a great option for a fast snack and the sandwiches and nuggets are great. Even if you visit the US once, you must definitely hit one of their restaurants and taste some of their nuggets

Went to chik-fil-a harlem nyc and ordered two salads,medium fries and two lemonade and a cheese sauce. When I got home I had one salad no fries. I immediately contact the store and could not speak to anyone so I lefted a voice message. No.one contacted me and when I did go back to the store I was told by the manager that there was nothing she could do for me. Make sure you check your bag before you leave the store.

I use the Chick fil a in Langhorne, PA and the same gentleman has been running this business for the past 25+ years. His good is top quality. They of course have standards they have to follow. But Mr. Heffernan has done nothing but give back to the community all his life since I have known him.
As a facility located across the street from Sesame Place he has a high rate of business throughout the Summer months. But don't let that fool you . He helps all the schools in our local community each week by having a give back night.
So what he makes in profits , some of that money is given back to the school he is hosting that week. He and his daughter show up at local events as well , on Saturdays you can see them at a local fundraiser for a historic home close to his restaurant. He is a truly a man who cares about his food and his community! Even people he only meets once for their visit to Sesame Place !

I visited a Chick Fil-a here in Bmore, located on the National Pike. I ordered a kids chicken strip, macaroni & cheese, and a Sprite…of course some dipping sauce. After going through the drive thru, I parked to go in to use the restroom. I noticed I didn’t get the sauce, so I got some. Back to my car, no napkins or a fork for my Mac & cheese. I went in to get those! Back to my car, no strips but chicken nuggets! I had to go in 3 times! The manager didn’t want to talk to me. I demanded and all she offered, besides the strips, was a COOKIE. No “I apologize”, or here’s your money back, etc. It was exhausting! I gave it to a family member to eat after this debacle I wasn’t hungry anymore!

I went to Chick-Fil-A, on a Saturday night, and when I got home, I discovered someone took a bite out of my sandwich! I won't be buying from them, anymore.

I thought it might be interesting to discover what's in their chicken sandwich. I found out it contains MSG, an excitotoxin.

Excitotoxins, like aspartame and MSG (Monosodium Glutamate) overstimulate neurons in the brain. When these neurons are overstimulated they quickly become exhausted and die. In short, excitotoxins can alter the chemistry of the brain.