chesca Reviews 

2,323
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall service and attention to detail. Customers frequently mention that orders arrive promptly, with packages carefully prepared and items kept in pristine condition throughout transit. Consumers also appreciate the exceptionally high quality of the clothing, noting that the fabrics feel comfortable and feature timeless, versatile styles. Some reviewers were not happy with the sizing consistency, finding that garments occasionally differed from standard measurements. A few shoppers noted that certain outfits did not fit properly, with specific pieces running significantly smaller than expected or lacking a clear size definition.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful designs, well-made materials, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautifully made garments and... See more

Delivery service

Reviewers express high satisfaction and delight with the delivery service, noting that packages arrive very... See more

Return policy

People report ambiguous experiences with return_policy, reflecting a mix of convenience and frustration. Many... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(2,323)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dress screwed up and full of creases

My dress for a special occasion arrived in a dreadful screwed up state. Not just creases from being folded. I was going to send it back as I was so disappointed, but have asked a commercial ironing company to help.

10 February 2026
Rated 2 out of 5 stars

I recommended looking on the Chesca…

I recommended looking on the Chesca site for a wedding outfit for my cousin to wear for her grandchildren's weddings.
I bought a lovely linen and silk 2 piece for my son's wedding from Chesca about 16 years ago.
I was so disappointed to find that Chesca now sold virtually nothing in pure silk, linen or cotton. I would not pay several hundred £ for an outfit made of sweaty, cheap- looking polyamide /viscose/polyester. What a shame. I wish I hadn't suggested Chesca as a source for an outfit.

26 February 2026
Unprompted review
Rated 4 out of 5 stars

Excellent Service, impressive.

Very prompt service & goods were well packaged. Website is easy to navigate.
Sizes are in centimeters.
Ordered a cerise dress. Lovely fit, but very long, too long, will have to be altered. Lovely fit however.

23 January 2026
Rated 5 out of 5 stars

Lovely shrug

Lovely shrug. Pleased to buy in the sale as I had purchased the lovely quality dress which matches it last year. So comfortable, so flattering and easy care too.

11 February 2026
Rated 5 out of 5 stars

Great service

Great service the product arrived within 3days unfortunately it didn’t fit so had to return the item.simple return policy.

1 February 2026

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