chesca Reviews 

2,323
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall service and attention to detail. Customers frequently mention that orders arrive promptly, with packages carefully prepared and items kept in pristine condition throughout transit. Consumers also appreciate the exceptionally high quality of the clothing, noting that the fabrics feel comfortable and feature timeless, versatile styles. Some reviewers were not happy with the sizing consistency, finding that garments occasionally differed from standard measurements. A few shoppers noted that certain outfits did not fit properly, with specific pieces running significantly smaller than expected or lacking a clear size definition.

What people talk about most

Product

Clients share positive opinions on product quality, praising the beautiful designs, well-made materials, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautifully made garments and... See more

Delivery service

Reviewers express high satisfaction and delight with the delivery service, noting that packages arrive very... See more

Return policy

People report ambiguous experiences with return_policy, reflecting a mix of convenience and frustration. Many... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,323)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund was quick too.
The whole shopping, selecting, trying and returning journey was made frictionless.
Am thrilled with my mother-of-the-bride outfit. I'll look great and be super comfortable at the same time!

21 May 2026
Rated 1 out of 5 stars

I was overcharged for delivery

I was overcharged for delivery
My iten was €145 but with shipping was €250
I have tried emailing and cancelling but no response. I believe this is a shipping cost error
Customer care appalling

19 May 2026
Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes although sizing not consistent. I was size 16 to 18 in one dress and 20 to 22 in the other. Good quality, special.

9 May 2026
Rated 2 out of 5 stars

Oh dear Chesca - what's happened

The quality of the dresses was nowhere near as good as previous ones I've bought. Also sizes were between this and that and not definite size so they didn't fit. Then took far too long for return to be acknowledged and I had to repeatedly chase to find out what was happening. Clothes and customer services nowhere near as good as they used to be

8 May 2026

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