I ordered the KT-06 API Food Poison…
I ordered the KT-06 API Food Poison Detection Kit from chemsee.com. This test was supposed to detect for 3 different food poisonings. It included 3 test in total. The cost was $88.49, the shipping was $4.90. The total was $93.39. This amount isn't chump change to me. But I was desperate for answers, and the company kept coming up on google search when I typed in food poison detection kits. I figured I could trust it. I have realized that despite my lack of results the company is legit. Or at least it exist legally. Two of the test that came in the kit included a card that would tell me the results. Each card had a box that was supposed to change color when the test was done. This did not happen. They also had a quality assurance section on the card. This box (on each card) was supposed to turn a specific color as well to confirm that the test was working. This did not happen. Which the instructions explained means that "the card is not working properly and to not rely on the results". Of which there weren't any. None of the boxes on either of turned any color. Everything just stayed the same after I put the food sample on the card and waited the instructed amount of time. Now I didn't get proof of any of this. I didn't think to take any pictures. After doing the test there was a mess and I was confused as to why the test didn't work, so I just cleaned up the mess. Each test in the kit only came with one card. The third test in the kit didn't require a card. I don't know if I can trust those results. Nothing happened with that test which was supposed to mean that the food was absent of that poison. I explained all of this to the company via email and asked for a refund, knowing that it was a long shot since I didn't have any proof. But they wouldn't give me one. I thought maybe they would come back with a counter but they didn't. I still don't have the answers that I desperately need, and I just wasted $93.39. I feel like I got fooled. If this company isn't doing anything shady and I just got bad cards with my test... then at least I want other people to know that this is a possibility (at least with this particular test). And they only send you one card with each test. I didn't have a spare card to try again. I wouldn't suggest risking wasting this kind of money on this test. I asked the company, via email, if this was something that happens to other customers and they never got back to me. I wanted to know if my situation was isolated, or if they had gotten similar complaints from other customers. And also why was there only one card included with the test if this was a possibility. Which, seeing how it was explained in the instructions, I would assume that they knew this was a possibility. So why only include one card. Anyways, I had to do something since I'm not getting my money back, nor any answers from them.