Chegg Reviews 

I order 4 books 3 physical and 1 Ebook. The Ebook did not work and they gave me a hard time for a refund for 1 EBook! And it was their websites fault. Told me it works when it clearly did not and I used multiple browsers. They are not helpful and outsource which made matters even worse!

I wanted to cancel my subscription but without any prompting they offered me a "pause" option where I would no longer have to pay the monthly subscription until I needed the service again and could start it up again when I needed it.
This sounded like the idea option until they started requesting payments from my bank account.
I tried to contact them on their chat but as soon as I said it was for an account deletion \ cancellation they put me on hold and left me there ignoring any further messages, I tried to contact them on Twitter but all the replies to other people contact them on twitter Chegg Help directs them to Chegg contact us portal which is the very chat portal where they are ignoring me.
Easy to sign up but nearly impossible to leave
It would have been zero stars if that had been an option

They stole money from me and the guy was being super rude over customer service and then hung up on me

Ai has replaced this. Also won't refund a subscription if they're notified it lapsed in less than 2 hours from the charge posting.

I bought a subscription to see the answer to my problem and I got the same wrong solution that any AI does. Don't buy this garbage, it's better to just use AI in this case...

Horrible experience. I thought I had bought a $50 Amazon book on Chegg for $40. Yay me, I got a deal! Wrong. Apparently I rented it? Then end up having to pay nearly double what the book was worth as I had given it to a friend who is starting school next May. They hadn’t even used it yet! Who rents a $50 book for $40 and then is charged fees that end up being over the purchase price? After that I had to go through the most extensive steps to delete my account that I’ve ever experienced in my life. Why such hardcore security to delete an account to “rent” a book? If I wanted to rent a book, I would go to the library and get it for free. This was the worst experience.

Waste of money, poor quality answers and rarely correct, terrible customer service and terrible platform. AVOID.....

I just used chegg when doing an assignment and used the answers it gave me instead of trusting my gut because I thought i was wrong. Well i was not wrong and every single answer chegg gave me was wrong. I am not even a little kidding when i say to use chatgpt instead of this awful shitty absurdity of a website

Doubled in cost in one year. Quality has plummeted. Waiting 5 minutes for a question to load when you are paying €22 a month is a joke. Also page is covered in ads. What exactly are we paying for?

Horrible company. Horrible prices. Horrible service. AVOID

I just submitted roughly 100 questions to be answered. I simply want to know if anyone can answer the questions or not because the "professionals" I have had responding to my questions are clueless. They sound like a 4th grader first off on half of my questions. Second off out of 100 questions 17 were right... 17. Just don't even have someone answer them if they are wrong. Simply have chegg say we can't answer this or something because receiving false answers from under-qualified pros doesn't help at all. Im proud to say I will have another 15$ a month now though that my subscription is cancelled so its a good day!

these goofy mfs charge to read an answer for a quiz question, which is the most braindead thing i've ever seen, atp ur better off using chatgpt than trying to navigate this website since it seems like their entire team has a collective of 3 shared braincells between them, and also i hope whoever pitched their business strategy got a perma-ban from linkedin so no one has to put up with their s***, honestly, wouldn't wish being that guy's employer on my worst enemy.

I first heard about this company when I saw unauthorized transaction from my account that was stopped by my bank.
I googled them and I surly never bought anything from them.

If I could give a negative review for them I would. We went online to cancel the account and it turns out that they have been charging me for months. When I phoned customer service they said they had another account under a different email. So basically they were charging me twice for a service that was not being used. The customer service is terrible and the product itself did not help either. DO NOT USE THIS SERVICE.

It used to be good. There is another tool now that's wrecking it. Its called Thinkit by RudraAI. Their Rudra-S model is just crazy good. Go try it out.

terrible website
the answers aren't legible (handwritten with bad handwriting) and their "30 day free trial" is a complete lie.

DO NOT SUBSCRIBE

DO NOT SIGN UP! You won't get access to anything, they'll just demand you pay a subscription fee to finally access the content. No where was I told prior I would have to pay to view the content, I was told I had to sign up to access the content. Deceptive, and you then have to fill in a whole form to delete your account. Just don't bother.

Worst platform, they donot process refund even if u use it 10mins. Such a worst refund policy

Horrible customer service, avoid.

Scam, stay away. First of all the responses are bad, and you can’t find so much help here. Second and most important, they are thieves, watch out. After opening a subscription and canceling it on the very same day, 6 months later my subscription is started again fraudulous :) currently trying to figure out a chargeback with my bank, please stay away and don’t this company that doesn’t see a problem in stealing people’s money