Cheekytrip Reviews 

805
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, most reviewers were unhappy with their experience overall. Many customers found the pricing on the website to be inaccurate, with the final cost often significantly higher than initially advertised. Reviewers frequently reported hidden charges and additional fees for essential services like transfers and luggage, which were not disclosed upfront. The booking process was often problematic, with some customers experiencing price increases after payment or being informed that their chosen holiday was no longer available. Customers also faced significant difficulties with refunds, with many struggling to get their money back after cancellations or issues with their bookings. Conversely, a small portion of people felt satisfied with the service, praising the agents for their helpfulness and finding good deals.

What people talk about most

Price

Reviewers highlight negative aspects of price, with many reporting that the initial advertised price is not... See more

Holidays

Clients share ambiguous opinions on holidays, with many reviewers expressing significant dissatisfaction due... See more

Booking process

Reviewers mention negative feedback about the booking process, often citing unexpected price increases and... See more

Payment

Customers had negative experiences with payment, frequently reporting unexpected additional charges after... See more

Refund

Customers consistently note negative experiences with refund processes, with many reporting that their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Strange & incorrect pricing on website on all holidays i looked at. Price on website was 487pp, when queried it jumped to 756pp - not sure what relevance the price has on the website as it's way o... See more

Company replied

Rated 2 out of 5 stars

I had an online chat & spoke to one of the advisors by phone & it appears I had been scammed believing I was booking with Cheeky Trip but was offloaded to Flashsale Holidays. Eventually I did receive... See more

Company replied

Rated 2 out of 5 stars

Clicked on the Facebook link that popped up and followed that link to their website. Entered a few details such as destination, travellers, duration etc. The price that came up looked fine so contact... See more

Company replied

Rated 2 out of 5 stars

The price came in higher than shown on the search engine. This was to be expected to a point, however, when I asked what the final price was it was given and I agreed to it. It was only after this poi... See more

Company replied


Company details

  1. Travel Aggregator
  2. Price Comparison Site

Written by the company

Cheekytrip is a leading UK holiday comparison website that helps you find and compare the best holiday deals from a wide range of trusted UK travel agents and tour operators. With just one search, you can compare thousands of package holidays, last-minute holidays, all-inclusive holidays, family holidays, city breaks, and beach holidays. Every day, our travel partners upload their latest holiday , giving you access to the newest deals and competitive prices. Whether you're looking for a cheap holiday, a luxury escape, or your next summer getaway, Cheekytrip makes it quick and easy to compare holiday prices and find the best travel deals available.


Contact info

2.2

Poor

TrustScore 2 out of 5

805 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(805)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scamers

What a 2 bob company, Wanted to go abroad to Greece, agent on phone sounded great and knowledgeable only to have found out he had gave false information and false pictures of accommodation. Took an amount from debit card that wasn't agreed and am now trying to get all funds back due to false advertising and information. Have been in contact with bank who are currently getting a full refund issued by this bogus company. Do not go with this company as they add on extras that are not even there to be added on . Also go by the company name Cosmic Holidays.

17 July 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience with Cosmic .

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Do I have something to add I was asked.

Do I have something to add I was asked.
Yes, for the company to take responsibility for their dishonesty. To take the full payment for my holiday (£1198) with no mention of Administration or surplus charges, non!
Then under the pretence of passinge me onto a supervisor to spell check my details, as it cost their company money if even one letter is wrong I was told, his name was Payton.
I was passed to Joy the supervisor. There was no asking for my details to the check spelling, he went straight into telling me of the admission fees of £139 each. I objected saying I wasn't told of extras other than luggage and transfers. Joy offered alternatives, costing, the holiday price, and administration fee. He was asking for the same payment in the long run.
My only option Joy told me during many conversations with him is,
I could pay a now discounted admiration fee, or cancel the holiday.
I had said many time to Joy, it wasn't the money, it was the sneaky way his company passes customers on for a 'spell check' then to be told either pay or cancel.
I cancelled.
This complaint isn't just for me, it's to do with how
many people pay this undisclosed administration fee in panic after fully paying for their holiday and then told, cancel or pay.
Their practice is misleading, totally dishonest and surely criminal.
As I said in my previous email, to check their policies my sister phoned their sister company. 'Phil' spoke to her. My sister asked point blank were there any extra costs with this holiday besides luggage and transfer. No extra charges she was told more than once. She said she would get back to him ASAP after checking with the other traveller. He was insistent on when she would call back.
I later had a rude call from, I think, Phil telling me to stop wasting their time.
An awful experience, and... I so wanted to go on this holiday.

25 July 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Duplicate Review – This complaint is currently being investigated by Trip Delight & Joy Holidays.

Rated 1 out of 5 stars

The price is much higher than on their…

The price is much higher than on their website

22 July 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Book with caution

Holiday globe a booking agent of cheeky trips are absolutely awful, they refuse to correct stuff holiday globe who cheeky trips allow to use their website, they are constantly rude on the phone and cheeky trips should take action to remove them off their website. Holiday globe refuse SAR (subject access requests) and do not comply with gdpr as set out by the information commissioners office guildlines. Had to raise a charge back request to get 55% of holiday cost back due to poor accommodation they booked. Will not use cheeky trips or holiday globe again! Loads of hidden costs they put on too they show prices without extras that u need!

5 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience with Holiday Globe.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

Hotel Houria Palace sold as 4 star got…

Hotel Houria Palace sold as 4 star got there I would class no stars. Reception staff are rude for example when asked for extra hangers for my room was tol “go ask a woman” when complaining about my room was told “this is cheap hotel what do you expect”
There are 3 pools one was closed, the second as an AI customer had to pay to use it! Only 1 pool to use if you go AI.
Much the same as the bars. 3 however as AI could only use one without paying extra.
The music was so loud in my room I could not sleep until 2am, after 3 times of asking to move rooms with reception staff saying no spare room I was forced to sleep in reception when they suddenly found a spare room on the side of the hotel without the noise.
A bar staff followed a lady into the female toilet and touch her inappropriately and on another occasion a staff member hugged and kissed even though I told him to leave me alone.
There was blood on my pillow case so slept without a pillow case another English saw the blood when I showed her.
The food was so bad!
THIS HOTEL IS NOT 4STAR OR ALL INCLUSIVE THE COMPANY SHOULD NOT SEND ANYONE THERE. THE TIME I SPENT WAS MORE LIKE A TOTURE CAMP RATHER THSN A HOTEL. THE COMPANY RIPPED ME OFF DO NOT USE THEM.

On the receipt it says Holiday Globe.co.uk it was your company that gave my information to them
So I still put the horrible holiday to your fault

9 July 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Victoria ,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 1 out of 5 stars

What we thought was an absolute bargain…

What we thought was an absolute bargain holiday has turned out to be a disaster and dredding going but by the time we were made aware of hidden costs and that although we were told we had a room upgrade when contacting the hotel we are in an old part of the building without a balcony as this is what’s been requested for us. Leave on 23 July to Agadir Morocco. Cheeky trip trick you then transfer you to a company called travel treck who appear even worse and but the time it’s too late to change your mind your paying 400 pp and not the £190 as advertised!

5 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

Rated 5 out of 5 stars

Love following cheeky trip on Facebook!

Love following cheeky trip on Facebook. They have so many great deals. Their search engine is so easy to use and tailor made hols to suit all can be found.
My fav Hotel of all time has got to be Cabana bay beach resort in Orlando florida!

1 July 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

This company has been my best…

This company has been my best experience in years and we go away 4 or more times a year. Nathan White and the full team are so helpful. Confirmation is straight away and all documents within 2 days. Will be booking all my holidays with them.

29 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tracey,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Dont waste your money

1. The plaintiff booked an all-inclusive holiday in Rhodes on 28th January 2025 with Johnson Holidays, the defendants, from 10th June 2025
2. Transfer was not included. This was not stated when booking
3. The advertised hotel was stated to be 300 metres from the beach. This hotel was booked because of the proximity to the beach because the plaintiffs partner is disabled and unable to walk far
4. The holiday was stated to be ALL INCLUSIVE
5. Hand baggage only for the flight was included, and a charge of £90 each way was made for cabin baggage – not mentioned
6. On arrival at 4am 11th June the hotel was full and there was no room available. We were sent to an inferior hotel for the night.
7. The hotel catered mostly for German and East European guests, it was unsuitable for British guests as attested to by the other 2 British guests
8. The hotel was 1.9 kilometres from the nearest beach – not as advertised, and impossible to access
9. The hotels charged an extra 70 euros local tax – not mentioned
10. All inclusive in this instant meant only local non branded drinks – not mentioned
11. Numerous calls were made to the defendants with no response
12. Promises of call backs up to 23rd June never happened.
13. The defendants took no steps to rectify these matters whatsoever and were totally uninterested in the issues.
14. This action is for a partial refund only. These matters need to be publicised and action taken to rectify so that others are not affected by the misadvertising of this holiday at the Marathon Hotel , Kolympia, Rhodes, Greece.

10 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Steve,

I'm very sorry to hear about your recent experience with Johnson holidays.

Please note that Cheekytrip.com is a holiday comparison website, and as such, no bookings or direct communication would have been made with our team.

We’ve sent you a private message—if you could kindly reply with your booking ref with Johnson holidays, we’d be happy to escalate this further with them.

Kind regards,
PR Representative

Rated 1 out of 5 stars

STAY CLEAR

STAY CLEAR - I am currently booking a holiday and…
I am currently booking a holiday and have made the full payment - now I have been transferred to another department where they are asking for more fees!
Unbelievable I was quoted a price which I accepted and paid now they say I have to pay more otherwise i will lose the full amount as it is none refundable! What a CON and total RIP OFF - stay clear of these sharks. I have asked for a invoice or break down of charges I have paid for and they will not send it until I pay the extra charges. And they have just hung up the phone as I was recording them - now have called back and refusing to speak

22 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Lee,

I'm very sorry to hear about your recent experience.

Please note that Cheekytrip.com is a holiday comparison website, and as such, no bookings or direct communication would have been made with our team.

We’ve sent you a private message—if you could kindly reply with the name of the company you booked with, we’d be happy to investigate this further.

Kind regards,
PR Representative

Rated 5 out of 5 stars

Really good clean hotel nice staff…

Really good clean hotel nice staff plenty of sunshine I recommend it good base to explore the island

10 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

it was great!

2 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

nando’s

nando’s
the food is amazing and the spices are incredible

27 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Nando’s

Nando’s. The food is amazing and healthy

2 June 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

Nando’s

The staff were so welcoming and fulfilled their job perfectly

28 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello ,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 5 out of 5 stars

We booked with Cynthia Miller

We booked with Cynthia Miller, so helpful, booked us an amazing last minute week holiday to Majorca with a discount . Can’t recommend enough

11 April 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Layla,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Reviews are accurate

Reviews are accurate - deal advertised at one rate and then changed to double the price on enquiry
This is a scam stay away
edit: my erroneous assumption of 1 person rate advertised removed. However review and rating still stands.

12 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Ryan ,

The prices advertised on our comparison website are based on 2 adults sharing, this is stated on our website in our FAQ section.... https://www.cheekytrip.com/company-details/faq


Kind Regards
PR Representative

Rated 5 out of 5 stars

Cheeky trips are the best…

I've used holiday discount center same company for 8 years never had an issue as for price yes as with all holiday companies there's ads on but I've never been able to find a cheaper company this year we did Hurgarda 14 nights all inclusive inc transfer seats and 1 suitcase 2 people in the center of Hurgarda where we wanted as been many times before £1987 stayed at the Seagull beach resort no issues and got meals cooked separately due to diet again no problem oh yeah we had a ground floor pool side

13 March 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello Tony,

Thanks for sharing your feedback on Cheekytrip. We hope you continue to use our Comparison website in the future.

Kind Regards
PR Representative

Rated 1 out of 5 stars

Avoid this company

Avoid this company! Booked a holiday to Turkey. Was quoted £1600. They tried to take payment. My bank flagged it as scam so would not approve. Later that day this company took 3 payments £500 x2 and £600. Phoned them claimed they have not.

A day later they said they have the funds, but the hotel we wanted is no longer accepting bookings and we need to pay an extra £200 for a new hotel! Asked for a full refund got told no, we could have the hotel money back and we can book a hotel from our end. Because we was not getting anywhere we said okay how much. They offer £120 for the hotel refund. So we needed to find a hotel for 1 week in Turkey for £120!

Contacted bank, raised action fraud claim, bank recalled the funds and booked on a different site!

Read the reviews all over online. All saying it’s a scam company and not to book! Wish I would have read these first!!!!

3 May 2025
Unprompted review
Cheekytrip logo

Reply from Cheekytrip

Hello,

I am very sorry to learn about your recent experience.

Cheekytrip.com is a holiday comparison website, therefore you have not booked or spoken with anyone from Cheekytrip.

We have sent you a private message, if you could please respond with the name of the company who booked with we can investigate this further

Kind Regards
PR Representative

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look