CheapOair.com Reviews 

35,374
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, making interactions pleasant and supportive. The overall service is often described as excellent, with many appreciating the smooth and easy travel planning process. Reviewers also highlight the convenience and straightforward nature of the booking process. However, some customers noted concerns regarding pricing, experiencing additional costs or fees during booking or rebooking. Others were dissatisfied with customer service, citing difficulties with chat bots, slow agent responses, or problems reaching supervisors. Additionally, some mentioned unexpected booking changes or persistent attempts to upsell services after booking.

What people talk about most

Staff

People report positive experiences with staff, highlighting their politeness, helpfulness, and professional... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the booking process,... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising the best prices, great prices,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with some customers finding it easy and... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using Cheapoair for years and am largely content with their service and pricing. It seems they have made a change this year for round-trip tickets - proposing outbound flights to choos... See more

Company replied

Rated 4 out of 5 stars

You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes

Company replied

Rated 4 out of 5 stars

original base price was good. Do like all the extras that get added as you progress throuogh the booking.

Company replied

Rated 4 out of 5 stars

I booked a flight with this company going from MIA to South Bend, Indiana. My flight from my departed late arrived in Dallas late. Miss my flight. Had to sleep in the airport all Friday night to in o... See more

Company replied


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.

Go Ahead, Be Cheap! CheapOair.com

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(35,374)

5,521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like it is ease and the prices…

I really like it is ease and the prices are the best

9 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're so glad to hear that you found our service easy to use and that our prices met your expectations! We appreciate your positive feedback.

Rated 5 out of 5 stars
CheapOair.com logo

Reply from CheapOair.com

We're so happy to hear that you found the booking process to be very easy. We truly appreciate your positive feedback!

Rated 4 out of 5 stars

Great company

9 July 2026
CheapOair.com logo

Reply from CheapOair.com

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

Rated 5 out of 5 stars

Booking my trip was a pleasure

Booking my trip was a pleasure. Got a great price and the process was very smooth.

9 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're so happy to hear that booking your trip was a pleasure and that you found a great price with a smooth process. Thank you for sharing your positive experience!

Rated 5 out of 5 stars
CheapOair.com logo

Reply from CheapOair.com

Thank you for your feedback! We're happy to hear you had a great experience with our customer service and look forward to assisting with your future travel needs.

Rated 5 out of 5 stars

Always a great experience

Always a great experience. Service. price. Booking Process.

9 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're delighted to hear you consistently have a great experience with our service, pricing, and booking process. We appreciate your kind words!

Rated 1 out of 5 stars

Never again………..

Never again………..

9 July 2026
CheapOair.com logo

Reply from CheapOair.com

Very sorry to hear this. In order to address your concern, we need to know what the issue is. Please reach out to us at feedback@cheapoair.com with your booking number and contact details so we can look into this and assist you further. We’re here to help and look forward to resolving this for you.

Rated 4 out of 5 stars

Great It's a better price online and…

Great It's a better price online and everything else was very fast.

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're delighted to hear that you found our online prices to be competitive and that you had a very fast experience with us. Thank you for your feedback!

Rated 5 out of 5 stars
CheapOair.com logo

Reply from CheapOair.com

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

Rated 5 out of 5 stars
CheapOair.com logo

Reply from CheapOair.com

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

Rated 5 out of 5 stars

EASY AND FAST BOOKING AND PRICES

EASY AND FAST BOOKING AND PRICES. LITTLE SCARE IT IS TO GOOD TO BE TRUE

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.

Rated 1 out of 5 stars

Horrible

Horrible. Won’t use again! My booking schedule keeps getting changed! I keep agreeing to new terms. NEVER get a completed itinerary although I already paid in full! Customer service chat bots are worthless! Human chat waits 10 minutes to say one irrelevant thing, then they disappear! Don’t use! Don’t use! Don’t use! My trip is supposed to be in a few days! I’ll probably have to buy a very expensive walk up fare because how BADLY cheapo air handled my reservation ! If so, I’ll try to put that extra fee back to them for organizational incompetence!!!!

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

Thank you for your patience. We see that your concern has been resolved. If you are satisfied with the service you received, we ask to update or remove the review. Thank you and we appreciate your business.

Rated 4 out of 5 stars

Easy to book flights

Overall good job experience in using the web browser to book my flights

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're happy to hear that you had a good experience using our web browser to book your flights. We appreciate your positive feedback!

Rated 5 out of 5 stars

Fast service

Fast service

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

Thank you! We are happy that you enjoyed our service.

Rated 3 out of 5 stars
CheapOair.com logo

Reply from CheapOair.com

Amman's (Jordan) main international gateway is Queen Alia International Airport (IATA code: AMM). Located in Zizya about 18 miles (30 kilometers) south of the city center, it handles the vast majority of commercial flights.

Rated 5 out of 5 stars

Great prices

Great prices, fast, and easy A+A+A+

8 July 2026
CheapOair.com logo

Reply from CheapOair.com

We're so happy to hear that you found our prices great and our service fast and easy. Thank you for your wonderful feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look