Chase AV Direct Reviews 542

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Simply the best online shopping experience. Ordered on the Weds, emailed them with possible suitable delivery dates the following week, got a reply within minutes stating they could deliver on Friday... See more

Rated 5 out of 5 stars

We bought the Frank Olsen INTEL PURE TALL CHEST GRY Gloss Grey Tall 5 Drawer Chest Wireless Charging - Excellent quality product. What was especially good was how Chase AV Direct and Fred Olsen... See more

Rated 5 out of 5 stars

I guess you get what you pay for and this set of units was by no means cheap, costing as much as a decent mid range TV but it looks impressive when built and fitted our needs well. Chase direct deliv... See more

Rated 5 out of 5 stars

This excellent TV unit is very sturdy, well designed with an excellent build quality. I was a bit worried about it arriving as a flat-pack but this is without a doubt the best quality self build I've... See more

Company details

  1. Furniture Store
  2. Office Furniture Store

Information provided by various external sources

Chase AV Direct are the UK's AV accessory superstore. Our huge ranges of LCD and plasma brackets / mounts, plasma / LCD TV and hi-fi furniture and stands will suit any environment, whether the home, industry or the classroom. We have stocks of many items for next day delivery. We have many other AV / TV accessories from presentation to projector screens. Call now to discuss a requirement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

542 reviews

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Rated 5 out of 5 stars

Curved hi level tv stand seen at celtic manor

A stay at celtic manor saw me admiring a t.v stand,some research later i found chase a.v supplied them

Litterally 2 days later the item was delivered to my door
I could not be happier with the product,or the service
Well doneto chase a.v

Brilliant

John.hereford

6 March 2025
Unprompted review
Rated 2 out of 5 stars

Good comms and quite a nice unit but…

Good comms and quite a nice unit but I've got AV components to fit in this stand , website says 199mm height BUT it's NOT it's got metal bars under the top shelf which stopped my speaker fitting in it.

Because I'd assembled it before realising the info was incorrect on their website they will NOT take it back, thankfully I've cut out the top bars and made my speaker fit but overall not impressed really at all

30 August 2024
Unprompted review
Chase AV Direct logo

Reply from Chase AV Direct

Sorry but we didn't refuse the return. We have no other reviews that say we refuse returns.

Just to be clear, in our telephone conversation and subsequent emails I did in fact say that you COULD send it back but if it wasn't in good condition it could be a problem, but I would do my best for you. I didn't flat out refuse it, and I never have previously.

The dimensions are from the manufacturer and every website uses them, but I will take it up with them because you are correct about the bars - apologies for that.

However, I also have to admit that I got this one wrong. In hindsight I should have insisted that the manufacturer was in the wrong and made them collect it regardless of the condition of the packaging. I also apologise wholeheartedly for this error of judgement. I occasionally make mistakes like anyone else.

Darren Thornton-Coates
Managing Director
Chase Resources Ltd.

Rated 5 out of 5 stars

Simply the best online shopping…

Simply the best online shopping experience. Ordered on the Weds, emailed them with possible suitable delivery dates the following week, got a reply within minutes stating they could deliver on Friday the same week. Who can fault that? Haven't unboxed it yet, but I'm confident that if there's any problems that they will be addressed in good time. Thanks :)

8 March 2023
Unprompted review
Rated 4 out of 5 stars

Absolutely love the Tv stand

Absolutely love the Tv stand, really well packed for delivery but on opening did notice a few marks on the wood but not too distracting on assembling so decided to keep as returning would have been a nightmare. As I say not perfect but near enough.

13 August 2022
Rated 5 out of 5 stars

Frank Olsen INTEL1100LED-CORNER-GRY 1100 Corner Grey TV Cabinet

This excellent TV unit is very sturdy, well designed with an excellent build quality. I was a bit worried about it arriving as a flat-pack but this is without a doubt the best quality self build I've ever put together. The instruction booklet is accurate and easy to follow.
Chase AV`s communication and support is great with quick replies to any email queries.

11 March 2022
Rated 5 out of 5 stars

Ordered a stand for a new tv

Ordered a stand for a new tv. Service was excellent. Stand arrived in the expected timeframe. Price was extremely good too. Had a question re assembly which was answered quickly and satisfactorily. Would definitely recommend Chase AV Direct

28 January 2022
Rated 5 out of 5 stars

Very pleased

Really simple, fast transaction. Competitively priced and item arrived in perfect condition.

20 January 2022
Rated 5 out of 5 stars

Great company

Great company, easy ordering, and even 10% discount code. This is the 4th Frank Olsen unit we have ordered from Chase AV - delivered right on time again. Wouldnt hesitate to use again and will definitely be recommending to family and friends.

15 January 2022
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. Goods arrived damaged,(courier damage) but was quick to replace the damaged part, and give a partial refund. Thank you!!

17 December 2021
Rated 4 out of 5 stars

Straightforward order and delivery…

Straightforward order and delivery process. Looks good in my office setting.

Would have been 5 stars but for the need to keep touching up/re-staining the edges of the desk to maintain the overall aesthetic.

Despite this, overall good product, well priced, glad I bought it.

😊

12 December 2021

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