We done the wine tour earlier today and had Andrew taking us around. He was SO funny and informative he made the experience so much fun and we took so much away. The wines we tasted were lovely, the g... See more
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An Amazing show around Chapel Down, what an experience (Lou) was our guide as initiative as it got, would recommend we tasted a Glass of everything Chapel Down offered and was also given lots of ins... See more
Having learned that Chapel Down's Touch of Sparkle is not vegan horrified us. There is no need to use animal inputs in wine making. Having been a large and frequent customer we will no longer be buyin... See more
Was a bit sceptical as a frequent purchaser of European wines. Also not prepared to spend the higher cost. Went on a vineyard tour and appreciated the info gained. Have been purchasing the wine ever... See more
Company details
Written by the company
Chapel Down are England’s leading winemaker with a mission to change the way the world thinks about English wine. Based in the Garden of England, their world class winemaking team produce award-winning sparkling wines of exceptional quality. Fresh and crisp, we invite you to raise a glass of England’s finest. Discover their home and join them at their winery estate in Tenterden, Kent, for guided tours and experiences with their team of passionate wine experts. Learn the process of winemaking from grape to glass, enjoy a guided tour around the vineyards, or treat yourself to a delicious meal at their onsite restaurant.
Contact info
Chapel Down Winery, Small Hythe, Tenterden, Kent, TN30 7NG , Kent, United Kingdom
- 01580 766111
- retail@chapeldown.com
- www.chapeldown.com
Hasn’t replied to negative reviews
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Good delivery service brilliant wines
Delivery great - good notifications and on time
Wine is of course excellent as a frequent buyer I know !
Wine tour
We done the wine tour earlier today and had Andrew taking us around. He was SO funny and informative he made the experience so much fun and we took so much away. The wines we tasted were lovely, the grounds were beautiful and we come away saying how much of a great day we had!
An Amazing show around Chapel Down
An Amazing show around Chapel Down, what an experience (Lou) was our guide as initiative as it got, would recommend we tasted a Glass of everything Chapel Down offered and was also given lots of insights and why and where's and ifs. 5 Stars to Lou, our guide on this tour which last 2 Hours
Sheila
Make sure you look the part
Make sure you look rich if you go into the shop, otherwise you will be looked down at. Dismissive and rude. Me and my partner decided to pop in as we were driving past and was given dirty looks and dismissed. However, the customers that looked the part were treated a lot better and were asked if they wanted to try the sample they had that day. We ended up leaving empty handed as we didn’t want to spend the money after being treated the way we did!
What a fantastic experience
What a fantastic experience. Our tour guide Pippa was absolutely incredible and made the day! I have done a few wine tours but this was by far the best. Funny, informational and personal. The lunch was excellent and the service was incredible.
Wine tasting experience and lunch…
Visited ChapelDown for a wine tasting experience and lunch in the Swan Restaurant for a birthday celebration.
Would highly recommend this, Russell was the perfect host for the wine tasting and the food and service in the Swan Restaurant was excellent . Will definitely return in the summer
The taste, amazing!
We have been buying their wine for a number of years and every so often we go elsewhere but only to return back to Chapel Down. They are a great advertisement for UK wine and as we have found time and time again we shouldn't go elsewhere. Stunning.
Russell was a brilliant host 💙
This is my 2nd recent visit for the Vineyard Tour & Tasting. Russell (with 2 s’s and 2 l’s 🤣 was brilliant! Funny, entertaining, very knowledgeable and informative. A very different experience from the last one and I learned much more this time during the tour AND tasting. Not that my 1st experience was poor by any means, it was superb 👌🏼 but Russell was outstanding 🤩 I would definitely insist on his Tour in the future 🙌🏻 A lovely Sunday with friends 🫶🏼 and I came away with some Bacchus (it was rude not to!!!!) 🛍️
Lou gave us a great vineyard tour and…
Lou gave us a great vineyard tour and tasting session. Cheers
Not Vegan
Having learned that Chapel Down's Touch of Sparkle is not vegan horrified us. There is no need to use animal inputs in wine making. Having been a large and frequent customer we will no longer be buying any of their products unless and until they make them vegan.
Great vineyard tour and wine/cheese tasting
Had a great and informative vineyard tour, led by the wonderful Lou, followed by a wine and cheese tasting - really interesting and pitched at just the right level for our group. Oh, great wines and lovely cheeses too.
Great wine tour
Just had an awesome tour with Russell, the whole experience was very informative and fun. Russell had a great character and made the whole experience enjoyable. Will definitely recommend.
We buy it, because we like it
Was a bit sceptical as a frequent purchaser of European wines. Also not prepared to spend the higher cost.
Went on a vineyard tour and appreciated the info gained. Have been purchasing the wine ever since. I regard myself as a reasonably well informed wine drinker. In short we buy Chapel Down because we like it better than any other white wine.
Great experience, fun and interesting
What a great morning! Russell our guide was very knowledgable and funny
Everything from the origins of the company, how the vineyard works, the science behind great wine and the future of the company
Very informative and a great experience for any beginner (I’m not that into wine but learnt a lot, found the process behind each variant intriguing).
You are taken into the tasting area and walked through the basics of wine tasting and key points to look for in a wine.
Great morning, Russell was amazing and thoroughly deserves a substantial PAY RISE, BONUS and ENHANCED PENSION CONTRIBUTIONS! 👊🏻 Thank Russell
We did the cheese and wine tasting tour…
We did the cheese and wine tasting tour on Saturday 18th January and it was brilliant. Would highly recommend it. We had Russell as our guide and he was really fun and very knowledgeable about everything. It was really cold and he kept the outside bit to a minimum for us. All of the staff were really lovely and we had a great time. I would love to do this tour again in the Summer.
Wine tour and tasting was excellent
Wine tour and tasting was excellent. Learned a lot more about wine from soil to glass. Highly recommend this as a day out. Oh, and the wine is pretty good too 😉
very poor customer service
i put in an order for 3 bottle of sparkling wine as gifts for christmas i paid for express delivery it is now the 23/12/24 and still no delivery. emailed this company but have had no reply. i will never use this shower of shit again .
if you are looking for a proper english company for your wine then i would suggest nyetimber wines a company that cares about their customers .
Shipment damaged by courier
Shipment damaged by courier. Chapel Down dealt with my complaint quickly and professionally. Big thank you to Shawn.
Absolute dismissed attitude to DDA piss…
Absolute dismissed attitude to DDA piss poor organisation
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