Chantilly Shell Groupon Scam
Chantilly Shell would not accept my Groupon oil change offer that had been paid for. They told me the offer has strict requirements, and that every day they have to reject some customers who use Groupon coupon offers.
They tried to upsell me to get an oil change for the normal price. They told me to simply cancel the Groupon order and customers get a refund all the time when this happens.
The catch is, the employee was just lieing, ALL their Groupon offers are non-refundable. When I returned later, and told the employee about all the offers being non-refundable, he told me there is nothing that can be done and to leave the store.
28 October 2026
Unprompted review