Chainsdirect Reviews 

48
•
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered 2 Stihl Chainsaw chains online 8am Monday. They arrived in post Tuesday. Excellent service.

Rated 1 out of 5 stars

Ordered 2 x chains, constantly emailed them asking where they were for weeks. Phoned them (when i could get through), eventually they picked up and said they had been delivered. We have never had thes... See more

Rated 5 out of 5 stars

Seamless service again, chain and files ordered 11am one day, here first post next day, VAT invoice included, Well packaged, great prices too, What’s not too like eh!!

Rated 5 out of 5 stars

Only a light chainsaw user but always an excellent service from this company. Speedy delivery, very good packaging and easy to find the correct chain on their site. Perfect for a numpty like me. Recom... See more

Company details

  1. Garden Center

Information provided by various external sources

Leading supplier of chains, bars and arborist equipment in the UK


Contact info

3.7

Average

TrustScore 3.5 out of 5

48 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.7

All reviews

(48)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, great prices and selection of products, great prices and the customer service has been totally outstanding!!!

27 May 2020
Unprompted review
Rated 5 out of 5 stars

Chainsdirect.co.uk Excellent in every way

The website is very informative explaining how to purchase the correct size chain. The customer service is excellent. Price is excellent and free delivery. Postage was extremely quick despite coronavirus pandemic. Karen very friendly, quick to respond to questions and very helpful.
Cannot fault this company. Support a small family business!

11 April 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a silky pocket boy saw

I ordered a silky pocket boy saw. The company emailed prompt confirmations of order and despatch. Very fast service/delivery...a good experience all round. I will use them again without hesitation.

10 June 2019
Unprompted review
Rated 5 out of 5 stars

Super sharp service

I ordered a new Silky saw and it was delivered in less than 24 hours. Fantastic service and really pleased with the saw and the price.

8 February 2019
Unprompted review

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