Cewe.se Reviews 2,803

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We were so chuffed with our family photobook and had a lot of fun putting it together. We showed it to my siblings, who immediately wanted their own copies. So we made copies for them too!

Company replied

Rated 5 out of 5 stars

Your online service to create photobooks and calendars makes the process easy going to make the order. Payment and delivery to one of the nearest stores makes it comfortable to plan my time to pick it... See more

Company replied

Rated 3 out of 5 stars

Good photo quality and fast shipping. One drawback is the relatively high shipping cost, because everything is shipped from abroad. One more note: I also ordered a “bildbox,” which turned out to be... See more

Company replied

Rated 5 out of 5 stars

Very good photo book designer tool. In manual mode, it was easy to put the pictures in the layed out boxes. A lot of useful layouts to choose between. The result was better than expected and some p... See more

Company replied

Company details

  1. Photo Printing Service

About Cewe.se

Written by the company

Om Cewe.se

Få ut mer av dina bilder! På Cewe.se hittar du ett stort sortiment av produkter som du kan designa själv med dina egna bilder: Gör en CEWE FOTOBOK - ditt eget personliga fotoalbum, beställ inbjudningar, tackkort och julkort, designa en fotokalender, få en unik väggdekoration till ditt hem, framkalla dina bästa bilder eller designa din egen fotomugg, en musmatta till kontoret eller en av våra många andra fotopresenter.

Har du frågor om din beställning kan du skicka ett mail till kundservice på support@cewe.se. Öppet måndag till fredag kl 09:00 - 20:00. Söndag: kl 14:00 - 20:00.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Love it

Love it! 🥳🎈

20 September 2022
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Reply from Cewe.se

Hi Lena - thank you so much for your review !:) - best regards Per

Rated 3 out of 5 stars

When making the photobook

When making the photobook, the photos didn’t come out in order of date

8 September 2022
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Reply from Cewe.se

Hi Bodil - thanks for your feedback - there are som possibilities to get them in a specific order - you are very welcome to contact us if you make another one and then we can guide you, best regards Per

Rated 2 out of 5 stars

Expensive shipping

The price for the photobook was higher than other comparable sites. But the worst thing was that they did not tell me the additional price for shipping - doubled compared to other sites - before I had finished the layout of the entire book (after hours of work), making the total price about 50% higher than on other sites.

28 August 2022
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Reply from Cewe.se

Hello Mats,

It is possible to find the shipping costs on the website before you make the photobook.
If you do not want your photobook or if you are not satisfied, I would ask you to contact customer service, support@cewe.se, and use your 100% satisfaction guarantee and get your money back.

Kind regards
Line

Rated 5 out of 5 stars

Great quality!

I ordered the photobook with spiral binding and it's just wonderful! Excellent quality, so I'll most likely order another one soon. Delivery was on time as promised.

26 August 2022
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Reply from Cewe.se

Hei Fru Sjöström,

Thank you very much for the review and the five stars.
I am glad that you are satisfied with the photo book and that you will continue to order from us.

Have a nice day and a good weekend!

Kind regards
Line

Rated 5 out of 5 stars

Very good design tool and excellent…

Very good design tool and excellent result for my photo book.

8 August 2022
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Reply from Cewe.se

Hej Christer,

Thank you for your review and the five stars.
It is very nice that it is a excellent result and a good design tool. I hope you enjoy your photo book!

Have a nice day!

With best regards
Line

Rated 1 out of 5 stars

The print does not give the picture justice

I ordered thank you cards to the people acknowledging my graduation. But the photos on the card are made up by a lot of big pixels. They aren't sharp nor clear, the print really does not give the pictures justice. I'm very unhappy with the results of this order.

8 August 2022
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Reply from Cewe.se

Hej Mia

Tack för din feedback.
Vi beklagar att din beställning inte motsvarade dina förväntningar.
Som kund hos oss har du en 100 % nöjdhetsgaranti och kan få full återbetalning.
Skriv till vår kundtjänst support@cewe.se så hjälper vi dig därifrån.
God dag till dig.

Med vänliga hälsningar
Trine, kundtjänst

Rated 5 out of 5 stars

It became a perfect product and gift.

It became a perfect product and gift.
I miss one thing though, the cover for the book.

7 August 2022
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Reply from Cewe.se

Hi Kristina,

Thank you for your review.
It is very nice that it is a perfect product and gift. If there is something you are not satisfied with, I would ask you to contact our customer service at support@cewe.se

Have a nice day!

With best regards
Line

Rated 5 out of 5 stars

Great

Easy to load up and order, the Pictures is fantastic

5 August 2022
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Reply from Cewe.se

Hej Linda,

Thank you for your review.
We appreciate the five stars and I am glad the pictures are fantastic.

Have a nice day!

With best regards
Line

Rated 3 out of 5 stars

Photos are good but were packed with a…

Photos are good but were packed with a thicker support paper that was a little bit smaller and caused marks on the copies.

26 July 2022
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Reply from Cewe.se

Hej Lennart,

Thanks for the feedback and I am glad the photos are good.
If you have received an order that does not live up to expectations, I would ask you to contact our customer service, support@cewe.se. As a customer with us, you always have a 100% satisfaction guarantee, so we will therefore either make a new product for you or offer you your money back.

Have a good day!

Kind regards
Line

Rated 2 out of 5 stars

Good service not so good quality

Good service! I ordered coasters with my own photo but do not think the quality of the photo on print and the layout/material is good enough.

19 July 2022
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Reply from Cewe.se

Hej Annika,

Thank you for your review.

We are very sorry to hear, that the product did not live up to your expectations! Please do not hesitate to contact our costumer service on support@cewe.no to use your 100% satisfaction guarentee. They will either reproduce the product in case of a production error, or credit you for your full order :-)

Best regards,
Regitze, CEWE

Rated 5 out of 5 stars

Once you got in to the program it’s…

Once you got in to the program it’s very fun to use with a pleasant outcome

16 July 2022
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Reply from Cewe.se

Hej Kurt-Jürgen,

Thanks for your review.
So nice that it is fun to use the program and that you are happy with the result. I hope you enjoy the product.

Have a nice day and a good summer!

With best regards
Line

Rated 5 out of 5 stars

It was really good print and 5 working…

It was really good print and 5 working days until I got my t-shirt. But wished there would be more colors of t-shirts.. not only white

10 July 2022
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Reply from Cewe.se

Thanks you so much for feedback and review - best regards Per

Rated 5 out of 5 stars

Great app!

Great app; easy to create photobooks! And afterwards the speed of delivery and quality of the book was above expectations.

18 June 2022
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Reply from Cewe.se

Hi Laura - thank you very much for your feedback and review !:) - best regards Per

Rated 3 out of 5 stars

Photos are great, the rest leaves room for improvement

Photos themselves are great, but too much clutter in the app and too long delivery time to feel like an up-to-date service in 2022.

17 June 2022
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Reply from Cewe.se

Hello A,

Thanks for your feedback.
I'm glad the pictures are great. As our production is located in Germany, it is a few days in shipment.

If you have any questions or need help with the app, you can contact our customer service on e-mail support@cewe.se or by phone 08-52503190.

Have a nice weekend!

Kind regards
Line

Rated 5 out of 5 stars

Photo book

Perfect !!!!!

7 June 2022
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Reply from Cewe.se

Hi - thank you so much for your review and feedback :) - best regards Per

Rated 5 out of 5 stars

Photos

Very effective and fast order. Easy to order from telephone. Good quality. I am very satisfied with CEWE.

9 May 2022
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Reply from Cewe.se

Hi Margareta - thank you so very much for your feedback and review - best regards - Per

Rated 3 out of 5 stars

Quality is perfect

Quality is perfect, but 4 days to print photos is normal only for Swedes, not the rest of the world. With online order they print cards somewhere (1 day) and deliver to your city (2-3 days). Why?!

4 May 2022
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Reply from Cewe.se

Hi Ilya - thanks for your feedback - we offer express printing in our shops - best regards Per

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