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Certini Bicycle Co. Reviews 

1,202
•
TrustScore 5 out of 5

4.9

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Looking at 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the high quality of the products received, often noting items arrived in excellent condition. Many people highlight the fast delivery service, with orders often arriving sooner than expected, alongside excellent and helpful customer service. The ordering process is generally described as smooth and easy, with responsive communication from the team. However, some customers also noted occasional issues with delivery times, mentioning delays in dispatch or problems with courier services causing inconvenience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Product

Customers consistently note positive experiences with product, praising the engineering and technology of... See more

Price

Customers had positive experiences with price, consistently finding good, decent, and very reasonable prices... See more

Service

Users describe positive interactions with service, consistently praising the excellent and brilliant service... See more

Order

Consumers find the ordering process to be positive, often describing it as efficient, smooth, and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a newly established bicycle repair shop, I don't have the luxury of having the money to go to the big distributors or store a lot of stock. I came across Certini Bicycle Co on the Internet with re... See more

Rated 5 out of 5 stars

Recently bought a rear shock mounting hardware kit that is fairly hard to find somewhere else, and the price is incredibly lower compared to another online shops. Fast shipping too.

Rated 5 out of 5 stars

Bought my Specialized Roubaix from Certini about a year ago, went back in for a few services and to buy parts and it has always been a good experience. Friendly staff who know all about bikes and are... See more

Rated 5 out of 5 stars

The bike I bought was ex-demo and arrived in excellent condition, pristine clean and came with all of the manuals and fittings you’d expect with an off the shelf new bike. The bike was also expertly p... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.

Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,202)

822 reviews in the last 12 months

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Rated 3 out of 5 stars

The product is fine but the delivery…

The product is fine but the delivery time of 13 days was very slow indeed.

23 May 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your feedback. Please could you let us know your order number as we are struggling to find this one. We can see an order was placed on 23rd May and delivered 28th May over a Bank Holiday weekend but cannot see any order with a delay of 13 days.

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