Banner for Certini Bicycle Co.
Certini Bicycle Co. logo
Visit website

Certini Bicycle Co. Reviews 

1,195
•
TrustScore 5 out of 5

4.9

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders quicker than expected. Many people highlight the excellent quality of the products, noting items arrive in pristine condition and are well-packaged. Consumers also appreciate the very competitive pricing, finding great value for money on a wide range of items, alongside an overall outstanding service from helpful and knowledgeable staff. However, some customers also noted occasional issues with delivery times, including delays in dispatch or problems with courier scheduling, leading to unexpected waiting periods.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and prompt... See more

Product

People report positive experiences with product, often highlighting the great stock, competitive pricing, and... See more

Price

Customers had positive experiences with price, often highlighting that products were offered at very good or... See more

Service

Clients share positive opinions on service, consistently describing it as brilliant, excellent, and great... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a newly established bicycle repair shop, I don't have the luxury of having the money to go to the big distributors or store a lot of stock. I came across Certini Bicycle Co on the Internet with re... See more

Rated 5 out of 5 stars

Recently bought a rear shock mounting hardware kit that is fairly hard to find somewhere else, and the price is incredibly lower compared to another online shops. Fast shipping too.

Rated 5 out of 5 stars

Bought my Specialized Roubaix from Certini about a year ago, went back in for a few services and to buy parts and it has always been a good experience. Friendly staff who know all about bikes and are... See more

Rated 5 out of 5 stars

The bike I bought was ex-demo and arrived in excellent condition, pristine clean and came with all of the manuals and fittings you’d expect with an off the shelf new bike. The bike was also expertly p... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.

Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,195)

815 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

ex-demo purchase treated like new

The bike I bought was ex-demo and arrived in excellent condition, pristine clean and came with all of the manuals and fittings you’d expect with an off the shelf new bike. The bike was also expertly packaged to protect it on the delivery journey. There was a wee problem with the delivery at my end (remote location), quickly resolved by Alan and Roz once I contacted them.

5 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look