Solid product quality, tiny imperfections(can be ignored however) If I lived in the UK I had given 5 stars but sadly, since UK is not part of the EU anymore, shipping takes a bit longer and has to... See more
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Excellent bit of kit, I use it for running custom macros in CAD drafting to speed up my workflow. Fast delivery & good quality keys. The only issue I have is with the software; it's the tiny, non-... See more
Very disappointed, so much so, I've just replaced it. Keys, specifically the space bar, frequently either gave no space, or two spaces, needing me to go back over my work and correct. Very frustrating... See more
Company replied
Products were in stock, customer service were very fast and friendly replying to my enquiries, even put special instructions to the factory to swap keys around on the keyboard before shipping so it wa... See more
Company replied
Company details
Written by the company
Ceratech is a British registered manufacturer of computer input devices and peripherals, with over 40 years experience, and now has over 500 different models available. In 1981, Ceratech began to manufacture and distribute products within the UK, Europe and the United States before opening a branch office in Paris. The main product portfolio covered EPOS, Industrial and Office peripherals. Over the following years, Ceratech developed and registered the brand name Accuratus to cater for consumer products whilst launching a number of products into the retail sector. In the 1990’s, Ceratech developed a range of products for the OEM channel and still continues to partner with some of the top global manufacturers today.
Contact info
Units 3 - 4 Ashridge Business Park, GU35 9LW, Kingsley, United Kingdom
- 01420 85470
- sales@ceratech.co.uk
- www.ceratech.co.uk
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Delayed delivery
The only problem for me was that it took over a week to arrive from ordering and I was given a tracking number that wasn't recognised and then Evri didn't recognise my post code. It was all good in the end and the product is fine, but the speed of delivery could have been a bit better, but that probably says more about me and modern impatient expectations !
The company emailed me to check what…
The company emailed me to check what the serial number of my device was so that they could supply the correct item. WOW!
A replacement for one which lasted 25 years
The keyboard was an almost exact replacement for my previous on which had lasted 25 years before a couple of keys failed
Not UK made!
Although the headphones are cool as they are made from recyclable materials, they were made in China and advert suggests they are UK made. Tax was also added (again not made clear) and the bass sound is not great. They are comfortable to wear.
Excellent bit of kit
Excellent bit of kit, I use it for running custom macros in CAD drafting to speed up my workflow.
Fast delivery & good quality keys.
The only issue I have is with the software; it's the tiny, non-scalable window you have, but the software works well & is easy to use.
Good value headphones
Good value headphones. Delivered on time . Nice looking headphones and work well.
The keyboard arrived battered due to…
The keyboard arrived battered due to poor quality packaging, it was non-functional, the instructions included didn't match the hardware received and I received no reply when I submitted a support request via the form on the website. All in all, a terrible experience.
Great tech experience and highly responsive customer service
Bought an Accuratus Upright Mouse 2 RF off Ceratech during covid and it instantly sorted out my wrist RSI issues. It was a godsend. I got 5 years out of it which is not bad for heavy duty daily use. I ordered another and got sent the wrong model (lefty instead of righty). Max responded instantly and sent out another one at no cost. I rarely give reviews as I expect businesses to just do what they say they are gonna do but in this case I was impressed by the speed at which the mistake was rectified. It might be another 5 years before I need another mouse but I will definitely return to Ceratech.
Great products and prompt delivery
Great products and prompt delivery! definitely ordering again!
No response from support. Shabby service!
I had several questions about the product.I received no replies and no support.
Shabby service!
Great adhesion to the keyboard
I ordered a keyboard with US English…
I ordered a keyboard with US English layout. The keyboard I received was not correct. The layout of the ENTER key was not US layout-positioned too far to the right. The result is that it drastically affects my typing rhythm having to stretch my finger out of position to reach. After two minutes, I repacked the keyboard in original box. It is now an expensive paper weight—unusable.
Promised 2-3 days delivery
Promised 2-3 days delivery, but ordered 12th Jan, shipped from you 14th Jan and still not here 21st Jan and EVRI tracking site says "We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery" and has done for some time. Your site and order process worked OK, but I need to get the mouse I ordered!
top customer service
top customer service, pro-active and responsive. product is excellent as well
Accuratus USB Type -A cable mouse.
I got the Accuratus mouse with the old USB - type A cable connector for my 2013 Imac. Previously, I bought the same model years ago so it says something great about the quality of the product that I chose to buy the same again. It's great value. It's not a gaming mouse - it's just for searching the internet. The original Mac cordless 'Magic Mouse' had kept me going through batteries too fast - that's why I looked for a mouse with a plug in cable.
They also sell the same mouse with a modern USB Type-C connector so when you order make sure it's the correct one - Type-A or Type-C. They have different barcodes on the underside of the mouse.
The response and shipping time was very fast and the product works perfectly. Thank You Ceratech!
Excellent keyboard for my SEN needs son.
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