Bought a Pre owned Iphone 11 at Cellucity Online and not even 2 hours after getting it, it started restarting itself and it keeps going into recovery mode. This was the first time buying anything from... See more
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What outstanding service from Chris at Cellucity Point Mall in Sea Point! After struggling to get help with a SIM card at three other stores, I was feeling frustrated. One store even told me th... See more
Very disappointing — constant connection issues We bought 2 BOOMPODS AirTags for R1000 — a complete waste of money. They constantly lose connection, and even after several reset attempts (inclu... See more
A phone I bought online from Cellucity has a defect - within guarantee. It must be attended to. Cellucity has NO phone contact numbers for online sales/ attention. They do NOT reply promptly to req... See more
Company replied
Company details
Information provided by various external sources
Cellucity Is The Vodacom’s leading independent dealer. Apply For A Vodacom Contract, Buy Cellphones Online Or View Our Collection Of Dual Sim Phones.
Contact info
212 Buitengracht Street, Cape Town City Centre. Cape Town, 8000, Cape Town, South Africa
- 0214011300
- nic@cellucity.co.za
- www.cellucity.co.za
2.4
Poor
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Change your Courier
I Bought my items on the 13th and i only received it now on the 23rd and no communication from courier what so ever, I suggest you get a different courier RAM is not it.
23 April 2020
Unprompted review
Reply from Cellucity
HI JC
Thank you for taking the time to review. We do apologise for the delay from the courier but we are pleased you have received your items.
Kind regards
Frankie&The Online Team
Seamless and fast
Seamless and fast, many thanks. It would help if you had covers available.
23 April 2020
Unprompted review
Reply from Cellucity
Good Afternoon
Thank you for your review! We are so happy to hear about your positive experience! Please email frankie@cellucity.co.za with your cover query and we will see if we can source one for you
Kind regards
Frankie & The Online Team
Excellent customer service and delivery…
Excellent customer service and delivery on time and communicated well thank you keep it up
23 April 2020
Unprompted review
Reply from Cellucity
Hi Dineo
Thank you so much for taking the time to review us, we really appreciate it1
Have a great day further!
Kind regards
Frankie& The Online Team
best delivery service !!!
best delivery service !!!! Everything easy and Affordable , even through the lock down phase we are currently having Great Service overall
23 April 2020
Unprompted review
Reply from Cellucity
HI Brandon
Thanks for such a great review - we hope you have a fantastic day further!
Kind Regards
Frankie& The Online Team
Reply from Cellucity
HI Nikki
Thanks for the review - we are glad you got your purchase in good time!
Kind regards
Frankie & The Online Team
No fuss and prompt action by friendly…
No fuss and prompt action by friendly staff.
22 April 2020
Unprompted review
Reply from Cellucity
Hi Dries
Thank you for the review! So glad we could be of help!
Kind Regards
Frankie & The Online Team
awesome prompt no nonsense service in…
awesome prompt no nonsense service in these challenging times.
22 April 2020
Unprompted review
Reply from Cellucity
Hi Michael
Thank you for such a positive review! We are so glad that you had a great experience!
Kind Regards
Frankie & The Online Team
Came through with excellent service…
Came through with excellent service regardless of the current global crisis.
22 April 2020
Unprompted review
Reply from Cellucity
Hi Keanu
Thanks for the review it is greatly appreciated!
Kind Regards
Frankie & The Online Team
Excellent service
Excellent service. Package well functioning and delivered with care
22 April 2020
Unprompted review
Reply from Cellucity
Hi Thabo
Many thanks for a great review! Have a great day further!
Kind regards
Frankie & The Online Team
Excellent service during the lockdown
Excellent service during the lockdown. Phone was delivered within 3 days, plus it came with a free Samsung powerbank!
22 April 2020
Unprompted review
Reply from Cellucity
HI Kiren
Thank you for a fantastic review! We really appreciate it!
Kind Regards
Frankie & The Online Team
Great service
Great service. Delivered my cellphone during lockdown as quickly as possible. EXCEPTIONAL customer service from Lesa.
22 April 2020
Unprompted review
Reply from Cellucity
Hi Sarah
Really appreciate the great review! Have a great day further!
Kind regards
Frankie & The Online Team
Excellent service
Excellent service , bought our babygirls tablet with you guys and had speedy delivery
Thank you
22 April 2020
Unprompted review
Reply from Cellucity
Hi Francois
Thank you for taking the time to review us - we really appreciate it!
Kind regards
Frankie & The Online Team
Thanks for a great service
22 April 2020
Unprompted review
Reply from Cellucity
Hi Tefo
Thanks for the review - glad we could help!
Kind regards
Frankie & The Online Team
Purchased online
Purchased online. It was quick, efficient and easy. I received my order within 36 hours. Exactly what I wanted!!
22 April 2020
Unprompted review
Reply from Cellucity
Hi Peter
Thanks for the review - we are so glad you are happy!
Frankie & The Online Team
Service was fantastic
Service was fantastic! They kept me in the loop throughout the process so I knew exactly what is going on. Well done! Will definitely make use of them in the future
22 April 2020
Unprompted review
Reply from Cellucity
Hi Lielie
Thank you for the review - we really appreciate it and hope to hear from you soon!
Kind regards
Frankie & The Online Team
ALL IN ALL A GOOD EXPERIENCE
cant complain about the person who dealt with my purchase.
only glitch came when Ram messed me around.
they claimed that they were not informed soon enough by Cellucity as to the change of delivery address.
i cannot confirm if they were making excuses or not.
thanks
Bram
22 April 2020
Unprompted review
Reply from Cellucity
Hi Abram
Thanks for the review and for letting us know - it definitely gives us the opportunity to learn and grow which we highly appreciate.
Kind regards
Frankie & The Online Team
Reply from Cellucity
Hi Neal
Thanks for the review - only a pleasure to be able to help!
Kind regards
Frankie & The Online Team
Reply from Cellucity
Hi Jessica
Thanks for taking the time to review us! Much appreciated and thank you for the support!
Kind Regards
Frankie & The Online Team
Good price and service
6 April 2020
Unprompted review
Reply from Cellucity
Hi Johan
Thank you for the review - we are glad you are happy with the service!
Kind Regards
Frankie & The Online Team
Reply from Cellucity
Hi CM
Thanks for taking the time to review us, we are so pleased that you had a great experience!
Kind regards
Frankie & The Online Team
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