Ordered an outfit didn’t fit returned chased and heard nothing no communication and no refund or gift credit - AVOID!!!
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Absolutely loved my order!! Such good quality and price, plus the packaging was super cute and the added sweets really made my day! Package came 2 days after ordering, even with standard delivery so s... See more
Honestly so pleased with the service. I was reassured with three emails in the past 24 hours regarding my order confirmation, shipping and an email from Hayley saying it was on its way! I was nervous... See more
Company replied
Quality of jackets fur is cheap. Photos are deceiving. Website says you can’t return items?!?! It’s law you need to allow a customer to return something bought online as who knows what’s gonna arriv... See more
Company replied
Company details
Information provided by various external sources
Keep your style game strong with the freshest threads landing daily.
Contact info
United Kingdom
- www.celebthreadsthelabel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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AVOID DIABOLICAL CUSTOMER SERVICE
Ordered an outfit didn’t fit returned chased and heard nothing no communication and no refund or gift credit - AVOID!!!
SHINE BRIGHT BLACK DIAMANTE MESH TROUSERS
The Fishnet Trousers was amazing, had alot comments. The only issue i had is with the shape cut to the top half, if your full figure person, its difficult to fit, leaving spacing.
wrong item sent, disgusting customer service
send me the wrong item that was cheaper then the one i paid for. when i emailed about this months ago i never got a reply, 2 months later, i still haven’t received a reply. awful customer service, even worse how you only get store credit for returning the item. will never buy again.
Knitted shacket
Just arrived my knitted shacket and I'm in love ❤️ the sizing is perfect and the colours are beautiful! The material is so soft too! Only problem was the delivery was a little longer but was expected cause it was despatched close to the weekend.
Order cancelled after payment
Ordered and paid for a jumper and received an email days later cancelling my order. So disappointed! Still not received the refund!
No response to emails
No response to emails. Ordered a coat and the fur is coming off. dont order from here
Great quality, length and warmth
The fur is soooo soft and the length is perfect. It's really warm inside too and I feel it is a high quality
The worst company AVOID
The worst company I’ve ever experienced!!! Do not buy from here they should be reported and shut down. They do not offer refunds just store credit and they do not respond to emails when you have any problems. I tried to cancel my order within 3 minutes of placing it, I contacted them via email, online chat and through ‘shop’ app, and no response. Now I’m stuck with an item that doesn’t fit as they decided to post it out anyway and ignore me. I don’t want store credit cos your website is full of absolute crap. Worst business ever AVOID AT ALL COSTS
I placed my order on the 27 stating…
I placed my order on the 27th stating that I would receive it within 1-3 working day , it’s the 4th now and I have no news about my order , I have only a tracking number that doesn t give any updated until when they ll attempt a delivery which is I don’t know when at all.
Therefore I don’t know about the product since I didn’t receive it yet but about the service definitely very poor.
Butterfly top
The butterfly top I recently bought is stunning and looks amazing on! I can’t wait to wear it in LA 😊
ABSOLUTELY AWFUL !!!
ABSOLUTELY AWFUL !!!! i have received an item that is faulty and have emailed them three times over a course of a couple of weeks and no one had replied. The clothing is cheap and not well made and the customer service is clearly non existent as they do not reply!! Never will buy from here again
Love these tracksuits
Love these tracksuits, the only ones I have that don't go bobbly between the thighs.
Poor quality, no refund
Poor quality. You can only get store credit for items returned and there is not an awful lot of clothing on the website to choose from. I didn't like anything else so ended up keeping it, even though I'll never wear it! You can see the holes in the material where a label has been removed - I'm guessing it was originally from one of the cheap chinese websites!
Quick delivery.
Quick delivery.
Super stylish with jeans or a duper stylish chill outfit with joggers
Order came so quick
Order came so quick! It was lovely packaged! Even added a packet of sweets which is just a nice touch to the order! Very pleased with the quality!
It’s taking ages for the replacement…
It’s taking ages for the replacement leggings because they are damaged and I’ve ordered another pair in cream and they’ve arrived with a mark on them
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