The Specialist Audio Company Limited Reviews 

1,870
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient delivery service, noting that orders arrive promptly, seamlessly, and securely packaged ready for immediate household setup. Many buyers also appreciate the highly competitive prices offered across the entire catalog alongside expert advice provided by extremely knowledgeable staff on various audio products. However, some people mentioned encountering initial issues involving faulty components or damaged items upon delivery arrival. Despite these occasional problems, consumers generally found that customer support quickly resolved matters and successfully provided prompt replacements without any unnecessary fuss.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt and efficient shipping.... See more

Product

Consumers find product quality to be outstanding, frequently praising the incredible sound performance, great... See more

Service

People report positive experiences with service, frequently highlighting excellent support and quick... See more

Price

Clients share satisfaction on price, noting very competitive rates and finding the best deals available... See more

Staff

Reviewers highlight great satisfaction with the staff, frequently praising the expert advice and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer services team were 5-Stars. We had a tricky situation where an expensive amp wasn’t working. Customer services shipped us an alternative amp at cost even though we had held the original... See more

Company replied

Rated 5 out of 5 stars

First time I have tried using this company, delivery was on time and everything as expected. My builder put up the speakers and cabling to the Amp without any issues. The sound quality is perfect! It... See more

Company replied

Rated 5 out of 5 stars

I bought a 7.1 in wall and ceiling speaker set up from the specialist audio company. Although I did the research for the set-up myself, they had everything I asked for, at the best price I could find... See more

Company replied

Rated 5 out of 5 stars

We got in touch with Specialist Audio when we were asked by our client to install some wireless speakers as part of an office refurbishment. Our usual wholesaler wasn't able to help with the informati... See more

Company replied


Company details

  1. Hi-fi shop
  2. Audio Visual Equipment Supplier
  3. Electronics Store
  4. Home Audio Store
  5. Home Theater Store

About The Specialist Audio Company Limited

Written by the company

Ceiling Speakers - www.ceiling-speakers.co.uk

The Specialist Audio Company is at the forefront of high quality home audio and architectural speaker systems. We are dedicated to helping our customers plan, purchase, and install fantastic products for everyday audio enjoyment, and we pride ourselves on our outstanding customer service. We’re particularly focused on providing integrated audio solutions which allow our customers to enjoy music, movies, gaming and sports in high quality with minimal impact on interiors.

To ensure our customers get the very best shopping experience and assistance for their project, The Specialist Audio Company operates a number of websites to cater for individual requirements.


Ceiling Speakers - www.ceiling-speakers.co.uk

Ceiling-Speakers.co.uk is dedicated to helping clients build high quality integrated home entertainment systems for music, film and gaming. It provides the UK's definitive resource to help you plan, purchase, install, setup and enjoy a range of quality home audio solutions. Our highly experienced team of experts, along with our carefully curated product line-up, will help you achieve audio nirvana regardless of your product knowledge.


Ceiling Speaker World - www.ceilingspeakerworld.co.uk

CeilingSpeakerWorld.co.uk is quite possibly the UK’s best online retail store for custom installation speakers, multi-room audio equipment, and home cinema products. If you already know which combination of products you need, then Ceiling Speaker World is the place to visit, with its extensive product catalogue from quality manufacturers, competitive prices, package deals, and large stocks available for free next day delivery.


Speakerpoint - www.speakerpoint.co.uk

SpeakerPoint.co.uk is home to all things audio for the home, garden, and on the move. With an extensive product catalogue consisting of great products from quality manufacturers, hard to beat competitive prices, great value package deals, and free next day delivery, Speakerpoint is the perfect place to browse for your next audio purchase.


Sonos Platinum Dealer - The Specialist Audio Company Limited

The Specialist Audio Company is proud to be a Sonos Platinum Dealer, and we know their products inside and out. In fact, all our staff use Sonos in their own homes! So when you buy Sonos products from us, you know you’re getting the very best advice and professional aftersales support.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,870)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and free to Northern Ireland

Quick delivery, good communication.

28 May 2024
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Gary,
And many thanks for taking time to leave u a review, it is vert much appreciated, and happy we could help on this occasion with your outdoor music requirements.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Excellent service

Excellent service! Great products, and totally dependable delivery.

28 May 2024
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Reply from The Specialist Audio Company Limited

Hi Jim.
may thanks for taking time, it is much appreciated, and happy we could help on this occasion.
regards
The specialist Audio Company

Rated 5 out of 5 stars

Excellent service

Excellent service - Great advice given alongside competitive pricing and speedy delivery.

20 May 2024
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Reply from The Specialist Audio Company Limited

Hi Karim. Many thanks for taking the time to leave us a review. We really appreciate the feedback. And from your email it's good to hear that the installation went well and everything is sounding great. We look forward to helping with other purchases in future. Kind regards, Tom - The Specialist Audio Company

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Offered several choices with competitive prices and goods were sent the next day. Highly recommended

23 May 2024
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Reply from The Specialist Audio Company Limited

Hi Graham,

Many thanks for your kind words and 5 star review rating, we really appreciate you taking the time to leave feedback. Im glad we could help you find the right speakers for your setup and I hope they give you many years of enjoyment!

Kind Regards
Jake - The Specialist Audio Company

Rated 5 out of 5 stars

Great help

I was trying to get hold of an amp to replace a specific system.
They were brilliant, helpful with all aspects.
Also sorted delivery out for me in the highlands not always easy.
At last a dependable company. 🙏

21 May 2024
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Reply from The Specialist Audio Company Limited

hi Charles, and many thanks for taking time to leave us a review, it is very much appreciated. We were very happy to help on this occasion for your requirements.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Jake has been supportive and responsive…

Jake has been supportive and responsive during an extended specification period.

16 May 2024
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Reply from The Specialist Audio Company Limited

Hi Greg
Many thanks for the kind words and 5 star review. I'm glad we could help with your system, it sounds like a great project i'm sure you'll be very happy. Hope to hear from you in the future.
Kind Regards
The Specialist Audio Company

Rated 5 out of 5 stars

Excellent service super fast delivery…

Excellent service super fast delivery REL tx7 awesome subwoofer thanks

9 May 2024
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Reply from The Specialist Audio Company Limited

Hi Arpad. Many thanks for taking the time to leave us a review, we really appreciate it. And great to hear that the subwoofer is awesome. Kind regards, The Specialist Audio Company

Rated 5 out of 5 stars

The purchase process was seamless and…

The purchase process was seamless and the delivery was promptly done. Thank you very much.

7 May 2024
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Reply from The Specialist Audio Company Limited

Hi Anthony. Thank you very much for taking the time to leave us a review. We're pleased to hear you found everything seamless, and hope you enjoy the speakers. Kind regards, The Specialist Audio Company

Rated 5 out of 5 stars

Great service and very quick.

Great service and very quick.

30 April 2024
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Peter,
Many thanks for taking time to leave us a review, it is very much appreciated. We hope your project all goes well and you enjoy your new speakers for many years to come.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Great Service

Specialist Audio Company offered good advice and helped to spec the correct equipment for a multi-room audio solution.
Once order was placed delivery was very prompt.
Great service.

24 April 2024
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Reply from The Specialist Audio Company Limited

Hi Kam,
Many thanks for the kind words and 5 star review, we're glad we could help you spec the right multi room system for your installation. We hope the system performs well for you for years to come.
Kind Regards
The Specialist Audio Company

Rated 5 out of 5 stars

Very professional experience

Very professional experience

12 April 2024
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Reply from The Specialist Audio Company Limited

Hi Robert,

And many thanks for taking time to leave us a review, it is much appreciated. We also hope you project is going well and you fully get to enjoy your new speakers as soon as, and for many years to come.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

going above and beyond in after care service

Had a speaker that was just about still under warranty of 5 years and unfortunately the speaker was no longer being sold. Not only did specialist audio get the speaker repaired, but they also managed to send spare wall mounting brackets that had got lost on removal at no extra cost to me. They really went above and beyond to help me out at a cost to themselves - excellent customer service.

22 April 2024
Unprompted review
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

hi Andrew,
many thanks for taking time to leave us a review, it is much appreciated. And very happy we were able to help out on this occasion, we hope you enjoy your speakers again for many years to come.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Excellent service and James was really…

Excellent service and James was really helpful and offered support if needed in the future , could t ask for any more
Thank you James

11 April 2024
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Terry/Sue,
Many thanks for taking time to leave us a review, it is very much appreciated. We hope your project all goes well and you enjoy your new music system for many years to come.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Good price and fast delivery!

Good price and fast delivery!

8 April 2024
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Reply from The Specialist Audio Company Limited

Hi Adam,

many thanks for the order for your new REL Subwoofer, we hope it provide many years of entertainment and a good upgrade for your system.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

A Sound Product ...

Very impressed by the speedy dispatch from The Specialist Audio Co with delivery included in the price and also delivered on time to Northern Ireland ... would recommend and use again.

The first order was a pair of Kef Ci160ER speakers mounted around fourteen feet up and centrally in a vaulted ceiling ... the Atmos experience came to life and was worth the work involved in choosing this location.

A further four matching speakers for front and rear surround were ordered and installed vertically into the walls ... these speakers are marketed for 'in ceiling' but as far as I can see the actual drivers are the same and it's only the shape of the mount that varies ... I like the minimalist look as well.

Very happy with the sound now ... vocal clarity is the best I've experienced with noticeable separation and sound placement around the room.

A lot of work remodeling and running wires through the walls but combined with a Kef subwoofer and Denon amp it was worth it ... maybe replace the Klipsch centre for an in wall Kef next.

8 April 2024
Unprompted review
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Tom, many thanks for the review. We're very glad the products supplied helped enhance your home cinema setup. We love hearing the difference speakers make for our customers audio system and hope you enjoy them for many years to come. Kind regards, The Specialist Audio Company

Rated 5 out of 5 stars

Excellent service!

Living in the Isle of Man can sometimes have it's problems getting items delivered but not this time. Also with the added bonus of free delivery would definitely make me recommend The Specialist Audio Company Ltd.

27 March 2024
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Matthew. Thank you for taking the time to leave us a review, we really appreciate it. We're glad we could help, and hope you enjoy your speakers. Kind regards, The Specialist Audio Company

Rated 5 out of 5 stars

10/10 servive every time

We continue to use the specialist audio company for supplying us with speakers and audio systems for my building company. There are always very helpfull when i have any enquires or need techical info and always first class delivery service.

Richard @ Argyle property solutions ltd Edinburgh

22 March 2024
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Reply from The Specialist Audio Company Limited

Hi Richard. Many thanks for the review, we really appreciate it. We're glad we could be of assistance again, and look forward to doing more business with you in future. All the best. The Specialist Audio Company

Rated 5 out of 5 stars

Speaker review

Speaker are absolutely brilliant. Arrived really quickly and very reasonably priced. Great company and excellent service.

11 March 2024
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Reply from The Specialist Audio Company Limited

hi Rod,
And thank you for taking the time to leave us a review, it is very much appreciated.
Also good to hear you are enjoying your new speakers and we hope they provide many years of enjoyment.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Sonos amp and 4 Wharfedale WCM-80…

Sonos amp and 4 Wharfedale WCM-80 ceiling speakers plus 4 fire/acoustic hoods. Ordered a few minutes before 1pm, delivered promptly next day. Well packaged, good shipping information, and good price. Fantastic, thank you, and it sounds fantastic 👍

29 February 2024
The Specialist Audio Company Limited logo

Reply from The Specialist Audio Company Limited

Hi Gareth,
And thank you for taking the time to leave us a review, it is very much appreciated.
Also we good to hear you are enjoying your new speakers (and amp) and we hope they provide many years of enjoyment.
regards
The Specialist Audio Company

Rated 5 out of 5 stars

Great price and super fast delivery

Great price and super fast delivery - many thanks

4 March 2024
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Reply from The Specialist Audio Company Limited

Hi Dominic,

And many thanks for taking time to leave us a review, it is very much appreciated.
We hope you enjoy your new speakers for many years to come and we are happy we were were able to help on this occasion.
regards
The Specialist Audio Company

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